Sarah
Lake Worth,#2UPDATE Employee
Fri, September 17, 2010
Chuck has already contacted our Customer Care center and all of the charges billed to him were refunded. If he has any further questions, we encourage him to call us toll free at 1-800-243-9726.
Chuck was billed when he chose to access premium pay-per-view areas of our services. The prices for these areas were clearly marked, and the information was provided in advance. However, because of our commitment to 100% customer satisfaction, we have refunded all charges, as stated above.