- Report: #637014
Complaint Review: WPI*IFRIENDS-HI INTRNT - Internet
Reported By:
Jordan -
Kaneohe, Hawaii, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
WPI*IFRIENDS-HI INTRNT
Internet, United States of America
Phone:
Web:
IFriends.net
Categories:
Business Rating:
(0)
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WPI*IFRIENDS-HI INTRNT Unauthorized Charges to account Internet
I had noticed that there was a charge of $4.97 to my bank account from WPI*IFriends dated 8/30. I have never heard of the company before, so I did a google search.
I found that it was an adult site and that other people have been scammed as well with unauthorized charges. I'm very careful as to which sites I go to and this is definitely not one of the sites I would ever go to, so I am not sure how they got my credit card info.
I found that it was an adult site and that other people have been scammed as well with unauthorized charges. I'm very careful as to which sites I go to and this is definitely not one of the sites I would ever go to, so I am not sure how they got my credit card info.
1 Updates & Rebuttals
Sarah
Lake Worth,Florida,
U.S.A.
Reply from iFriends
#2UPDATE Employee
Fri, September 17, 2010
We were unable to locate any account with the specifics that Jordan provided. We encourage him to call us immediately so that we can resolve the issue. We will be happy to refund the charge and provide whatever assistance we can. Our Customer Care center can be reached by calling 1-800-243-9726, a toll-free call.
We have been in business for more than a decade, and we are committed to complete customer satisfaction. If Jordan did not use our services, but received charges from us, that means that someone with access to his credit or debit card used the card on our website and incurred charges. If this use was fraudulent and without Jordans knowledge or permission, we encourage him to file a police report. Our fraud investigations team works closely with law enforcement to track down and punish those who commit credit card fraud.
