Sarah
Lake Worth,#2
Mon, August 17, 2009
Using the information that Igor provided, we were able to find his account with the iFriends service. As Igor states below, he has already called our Customer Care center and the representative resolved the issue. Igor, if you have any more questions, please call us again at 1-800-243-9726.
When Igor created his account, he chose to sign up for the iFriends Elite membership, which costs $9.95 a month. This monthly charge is clearly disclosed before signing up. We have already refunded the charge and the account has been closed, at Igors request.
We have been in business for 14 years and our goal is to provide every user with complete satisfaction. We take pride in our excellent record of quality customer service.