- Report: #95171
Complaint Review: Wright Honda - Drexel Hill Pennsylvania
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Author Not Confirmed
Why?
Wright Honda
Township Line Road & Burmont Road Drexel Hill Pa 19026 Drexel Hill, 19026 Pennsylvania, U.S.A.
Phone:
610-789-9420
Web:
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Wright Honda repair ripoff Drexel Hill Pennsylvania
my 02 civic is still waranteed. i took it to wright honda to check out the rubber burning smell coming from my front breaks. they did not find a problem BUT they still charged me $42 dollers. insted they blamed the burning smell on my aftermarket wheels, rear bumper, and exhaust.
i talked to the service manager. his name is Tony Felici. i spoke to him in a respectful manner and he spoke to me as if i am a child in a hostile manner. he was yelling the entire time. he told me i have to pay the $42 because by putting my car on the jack, and taking off the wheels it is automatically a MAINTINANCE job. its obviously not a maintinance job because nothing was changed or replace. an oil change or break job would be a maintinance job.
well i was forced to pay for the charge or else i wont be able to take my car home. even the cashier lady told me that i shouldnt be paying the $42 charge.
well after all that i went to another local honda dealership to see what they would say about this matter. they will take a look and find the REAL problem and let me know. I'll post their findings and hopefully a resolution to my dilema.
Steven
upper darby, Pennsylvania
U.S.A.
i talked to the service manager. his name is Tony Felici. i spoke to him in a respectful manner and he spoke to me as if i am a child in a hostile manner. he was yelling the entire time. he told me i have to pay the $42 because by putting my car on the jack, and taking off the wheels it is automatically a MAINTINANCE job. its obviously not a maintinance job because nothing was changed or replace. an oil change or break job would be a maintinance job.
well i was forced to pay for the charge or else i wont be able to take my car home. even the cashier lady told me that i shouldnt be paying the $42 charge.
well after all that i went to another local honda dealership to see what they would say about this matter. they will take a look and find the REAL problem and let me know. I'll post their findings and hopefully a resolution to my dilema.
Steven
upper darby, Pennsylvania
U.S.A.
