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  • Report:  #265093

Complaint Review: WTS Virtualbill.com/webtransaction - Austin Tennessee

Reported By:
- Mount Juliet, Tennessee,
Submitted:
Updated:

WTS Virtualbill.com/webtransaction
PO Box 163032 Austin, 787163032 Tennessee, U.S.A.
Phone:
800-975-5618
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On August 3, 2007, I contacted the number I found for a Direct Debit contact to determine the nature of a charge. I discovered it was one of Two charges made for access to gay web sites. These charges had initiated as of 04/1/2006, at 10:17: AM for the amounts of $9.95 each and had continued with removal of funds through July, 2007 in the amounts of $39.95 and $42.95 each month.

With the money being removed for the past 15 months, I have paid for someone to observe perversities at my expense of an approximated $1263.40. I am a retired, almost 65 year old person. I have no desire to assist any one in such activities.

It is quite possible that the person who did as much may have been some one that had been within the confines of my home. There is one young man, whom I tutored, who had interactions with Vanderbilt Hospital and who has done similar things to his family members and family associates. His name was Eddie Huff, III> HE CHANGED HIS NAME TO Trey Bell. He changed his social security number, also during 2005 or 2006.

Although he may have been the person to do the actual ordering, it was done through WTS. WTS provided the information regarding the date of activation but may have more knowledge than they admit. The email address of [email protected] with user name of CPryor is not one I have nor the password of 463463. I have a password similar but decidedly different from that 6-digit number.

Constance

Mount Juliet, Tennessee

U.S.A.


1 Updates & Rebuttals

Wts Management

Austin,
Texas,
U.S.A.
Management Response

#2UPDATE Employee

Fri, August 10, 2007

Dear Ms. Pryor, We have reviewed your concerns and would like the opportunity to work with you toward a resolution. We have assigned this complaint an internal case number of 994234. You are encouraged to contact us via email at [email protected], using the fore-mentioned case number in the subject line for proper routing. We strive to provide excellent customer service and would like the opportunity to address your concerns thoroughly. Thank you, WTS Management

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