- Report: #1282728
Complaint Review: www.quicklocksmith247.com - Nationwide
Reported By:
IGotMoose -
Walnut Creek, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
www.quicklocksmith247.com
Nationwide, USA
Phone:
(888) 300-0605
Web:
www.quicklocksmith247.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
www.quicklocksmith247.com Gouging, Ripoff, Excessive Nationwide
Website advertises help will arrive in 10-15 minutes and cost would be $19 + $35 with possible fluctuations based on "complications."
Technician arrived late (30+ minutes) and used a piece of locksmith plastic and WD-40 to open the front door of my house within 60 seconds. Then proceeded to charge me $163 with no explanation.
I called in to speak with Chris who stated all the extra fees were due to the equipment he used and were completely valid. After a quick search and calling around, you can easily find the plastic for $8-$20 and a can of WD-40 is $5.
I called back to speak with a lady and asked why I was charged so much and don't try and tell me "equipment" as the costs are well below that. She asked why exactly I was calling back, unconcerned with my issue. I asked to speak with a manager and was told there was none as business hours were past (it's 3:00pm). I asked when he/she would be in and what their name was and got a simple "morning" and "I don't know."
Absolutely insane price gouging with zero reason. Unfortunately when you're in this type of situation there's not much you can do.
AVOID at all costs.
