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  • Report:  #66496

Complaint Review: Wynns Warrantee Company - Brea California

Reported By:
- Malad City, Idaho,
Submitted:
Updated:

Wynns Warrantee Company
Brea, California, U.S.A.
Phone:
800-922-4392
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Burned not once, not twice, but thrice. I have had it with this companies failure to live up to their contract obligations and their deceptive consumer practices.

I have three unsatisfactory dealing with this company all on the same warranty. I want a full refund and all previous claims paid for in full immediately. On advice from my lawyer, I am preparing to submit my court case in the next few days.

In researching this company, I have found numerous cases against them and am willing to join a class action suite against this company and publicly denounce their fraudulent practices.

As a certified automotive technician, I am well aware of their support service representatives ignorance, poor customer service practices, incompetence, and fraudulent behavior.

I am prepared to share my unpleasant encounters with the media, court system, and fellow consumers to help protect others from their bad behavior.

Danny

Salt Lake City, Utah
U.S.A.


3 Updates & Rebuttals

Danny

Malad City,
Idaho,
U.S.A.
Wynns Warrantee Company , Vice President and Attorney General stepped up to the plate...

#2Author of original report

Thu, November 13, 2003

Here is the out come of the game; It took two e-mails and one letter to resolve this without going to court. One e-mail and one letter to Wynns V.P. Mr. Paul Guelmes, 6303 Blue Lagoon Drive, Suite 225, Miami, Florida 33126 phone# 1-(305)-266-5665 fax# 1-(305)-261-4465 and one e-mail to the Attorney General. I want to personally thank those two individuals for stepping up to the plate when the others went back to the dugout. I received two checks from Wynns for a total of $823.81 out of the $1,891.85 out of my pocket expenses. (If I ended up in court, the out of my pocket expenses, court costs, attorney fees, lost wages, e.t.c would have equalled $5,000.00 that I would have asked the court to award me.) The difference of $1,068.04 that I did not get reimbursed for lies in the contract "we only pay certain amounts, under certain conditions, not including, limited to, excluding your deductible, and not covered parts clause" The best advice I can give you is to go strait to the top with complaints, include the Attorney General, FULLY understand what the contract is telling you, if you don't fully understand the contract don't purchase it, beware of any contract because they are worded in the favor of the company, not you. Learn from my mistakes and others, I spent countless hours, phone calls, letters, money, and emotions on this game. It would have been easier to not purchase the extended warranty and use that money for repairs that may or may not have arised.


Danny

Malad City,
Idaho,
U.S.A.
Who's having who for cake?

#3Consumer Comment

Mon, September 29, 2003

In response to cake eating, Wynn's gladly takes consumers money, uses it for their billion dollar revenue, denies many claims to keep their portion as full as possible, and gives crumbs to those who have claims. Wynn's likes to change the ingredients to keep their cake portion bigger. People like you who say that you can't have your cake and eat it too, either work for the company, or haven't had their slice eaten(ripped off). If Wynn's can consume my portion, keep their portion, and leave an empty plate for the dishwasher, why can't everyone else? Who knows, after court everyone may have a bigger portion and a side of ice cream. I will leave that "cake and eat it too" portion up to the court. Their million portions for everyone to share or my five thousand crumbs. It's all icing on the cake!


Tom

Arlington,
Texas,
U.S.A.
You are the RIP-OFF

#4Consumer Comment

Thu, September 04, 2003

So you want ALL your money back, PLUS you want them to PAY ALL Claims that you have. Sounds like YOU are trying to RIP-OFF this company. Why dont you PAY for the repairs & let them REFUND Your money or let them PAY for the Claims & they keep what you have paid them. SORRY, You cant have your cake & eat it too.

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