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  • Report:  #1377790

Complaint Review: Xiamen Senyang Co ltd - Internet

Reported By:
Lopez - Madrid, Spain
Submitted:
Updated:

Xiamen Senyang Co ltd
Internet, USA
Phone:
8615960832346 865925028
Web:
www.medicalxm.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 BUYERS BEWARE. We purchased medical air mattresses from XIAMEN SENYANG CO LTD and young kid (PING WANG Carter just lets you down) we ordered and payed for Customised mattresses with micro holes & 10 - 50mmhg softer air pump for patients with grade 5 pressure ulcers & wounds. WANG took extended length of time to post out many many months. On part of the dispatch he didn't pay correct postage, we also had extensive customs charges. When set up mattresses did not alternate as described. None of the Medical air mattress were customised with micro air holes for cooling as we requested & paid for. Medical air Mattress not the one's we specifically ordered. Not cell in cell & not cell on call as described, which we paid for. Cover not waterproof. Air pump not the softer 10 -50mmhg as described by PING WANG (Carter) but much higher 30 -180mmhg Patients wounds started to break down & bleed, bleeding went straight through cover staining white under side, not water proof. Patient crying & body & legs going ridged stiff after first night of use. Patient had to be taken to hospital. On having material of mattress tested at laboratory matterials found to be not medical grade materials by EU standerds, and not suitable for EU Countries. despite medical certificates emailed us, befor We purchased. We contacted PING WANG (Carter) about all this and (PING WANG just lets you down), doesn't want to know, along with SUSAN WANG. communication ceases. BUYERS BEWARE, AVOID THIS SELLER.



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