- Report: #1097218
Complaint Review: xlibris publishing - bloomington, Indiana
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Author Not Confirmed
Why?
xlibris publishing
1663 liberty drive bloomington,, 47403 Indiana, USA
Phone:
888-7954274
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
xlibris publishing pursued me to the point of harrassement until I agreed to sign on with them for thier" specil offer of publishing 2 books for the price of 1. Disfunctional, cost me twice the price and my manuscript looks like a preshooler typed it . Terrible experience. Never give them your credit card bloomington, Indiana
this company pursud me to the point of harrassement to sign on with them, promising a 2 for 1 special to publish my books. Too many errors to report here and they refused to correct them unless I paid additional money. Very pushy about adding on additional services , always wanting your credit card info. Very rude customer service. Insulting at times. I cancelled thier "marketing package of 3000$ " only to have them harrasse me continuously to pay any way. Averaged 5 to 7 calls daily to late in the night. No one seemed to know what the other xlibris staff were doing. Got several phone calls from different staff asking me the same question. Most annoying. Argumentive staff. Total lack of respect or courtesy. They should all be fired!
1 Updates & Rebuttals
KarlW68
Texas,I have had the same results
#2REBUTTAL Owner of company
Fri, November 15, 2013
Hi i signed up with Xlibris in 2011 and was promised everything.Things have gone bad to worse in that they lied about the costs of publishing and now are pocking all of the royalties earned from my two books.I'd like any fellow authors to join me in filing a class action lawsuit against them as it is unjust to have a company ripoff the work done by others.
