Agreed to a sample of garcinia cambogia which was received on 8-20-2013. I was told I had 15 days to try the product. When I saw no results I cancelled the product on 8-29-2013. On 9-03-2013 I received a new shipment of the product with a charge of 99.90 to my credit card. When I called customer service I was told I did not respond within the alloted time period. Their explanation was I had 15 days from the shipping date which was 8-14-2013 according to the company. I told them I wanted to return the unopened package and I was told it would not be accepted. The rep refused to transfer me to a manager she refused and then hung up the phone. Total ripoff.