Anne
USA,#2Author of original report
Wed, June 07, 2006
I found out that Yahoo did send me an email telling me they intended to charge me to renew my subscription of Yahoo Mail Plus. It was sent to an email address that I don't use often so I didn't find it until later. I'm sorry I said that they did not do this. I do stand by my comment about their customer service and the need to require affirmative steps before charging people's credit cards. The other complaints I found online about unauthorized charges by Yahoo heightened my suspicions and the lack of access to any real customer service made the situation worse.