I thought I did my homework ,I looked them up and only great things poped up so I went ahead and made a order, paid with Paypal and got 3 emails saying I'd paid, your order has been shipped and it will be there soon ,the low prices didnt set off any alarms because I thought they were just a clearance house selling off overstock products NOW no order waited 2 weeks and got screwed out of my money and whats worse is the coolers were for my kid that have been dieing in the heat but havent complained once ,Id really like to get my hands around their necks /Hope they go to hell for what they have done to everyone!