- Report: #1172921
Complaint Review: ypedia.com - Internet
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Author Not Confirmed
Why?
ypedia.com
Internet, USA
Web:
www.ypedia.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ypedia.com Deceptive letter asking to verify your listing making you believe that is a free service Internet
I received a letter from Ypedia leading to beleive that they are verifying the business listing for free the same way, that other companies do, later we got billed for 300+ dollars, I inmediately contacted them about it asking to cancell this service since was not our intention to get listed on a paying service.
they replied saying that this will get me more business and as a concecuense we will make more money, I clearly indicated that we don't want this and at this time we could not afford to pay for it. thet lady on the phone ask me to call back, I called two hours later and could not go thru, left a voice mail no answer from them.
few day later received another bill with aditional 30.00 late fee, next day received a email saying that I will be sent to collections, I called and explained the situation, now was difrent this time I was told that their attorneys will be contacting us.
I know this company might find people that will pay for the services they offer but at this time it looks like a total scam! be careful do not respond to those ypedia.com letter. if you've been a victim wirte a ripoff report to create awarnes and complaint to the state attorney until these people get prosecuted.
1 Updates & Rebuttals
YPedia
Coppell,Texas,
We'd Like to Resolve Your Issue
#2UPDATE Employee
Fri, August 29, 2014
I’m the Customer Service Resolution Manager at the above mentioned company. I cannot confirm that your business is our customer with the information provided. With thousands of yellow page companies in the U.S. we are often confused with other providers. I’d like you to contact me directly so I can confirm your account and work to resolve your issue. Meeting your customer service expectations is my highest priority. Please e-mail me at [email protected].
