Much like the other reports, i ordered the "free trial" and paid only the shipping. They enrolled me in their monthly program and when I call the only number on the invoice (877-895-6297) in the middle of the day, middle of the night, first thing in the morning...it's an automated recording saying i have called outside of normal business hours. This is the second month they have debited from my account and there is no way for me to contact them to cancel or to return - bc I haven't used any of their products to date! It's a scam and I'm so disappointed as I loved watching Chip and Joanna on HGTV.