- Report: #1505327
Complaint Review: Zenni optical - Ca,
Reported By:
Kathryn -
Dripping Springs, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Zenni optical
Ca,, United States
Web:
www. Zennioptical.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Zenni optical I ordered my glasses online. Cute style affordable price. I sent my prescription when I got it back the pupiary distance was wrong. They are not careful with their prescriptions they are not careful with their customer service and they do not make all their customers happy and are not willing to make other customers happy Ca,
Cute style affordable price. I sent my prescription when I got it back the pupiary distance was wrong. so I called Jenny customer service and as per their instructions return the glasses to get the proper prescription filled. Upon returning my glasses the prescription was again not exact to what I had sent them. I called customer service again in order to return the glasses to get my exact prescription filled. They said they no longer would do business with me other than if I return the glasses they would give me $30 of an $80 refund.
I told them all I wanted was my correct prescription and they said they would do nothing further but take back the glasses and give me a $30 refund. I do not recommend any optical. They are not careful with their prescriptions they are not careful with their customer service and they do not make all their customers happy and are not willing to make other customers happy www. Zennioptical.com
