- Report: #669365
Complaint Review: Zunaweb.com - Oak Park Illinois
-
Author Not Confirmed
Why?
Zunaweb.com
159 N. Marion St. Suite 247 Oak Park, 60301 Illinois, United States of America
Phone:
312.725.9862
Web:
www.zuna.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Zunaweb.com Zuna.net, Greg Young, Devin Desai, Zuna International Zunaweb took my deposit, and has failed to provide any services or website. Frauds Oak Park, Illinois
First off, my website is 8 months delayed, and there is nothing to even show that there was any work done. Greg Young, the one time I got a hold of him, said his co-worker Devin Desai no longer worked with the company, and that he left it in shambles. He has since not returned my phone calls or emails in regards to my account. Zunaweb, Zuna.net will take your deposit and run. Do not use them for a lowcost website. If you cannot afford a high priced website off the bat, I am sure there are other, better options out there. Or even go with a Wix.com style site, but DO NOT USE ZUNA.NET! GREG YOUNG, GREGORY P. YOUNG will steal your money and run!
Here is his contact information.
Gregory P. Young
Sr. Solutions Consultant
Zuna International, LLC.
159 N. Marion St. 247, Oak Park, IL 60301
Phone: 312.725.9862
Email: [email protected]
www.zunaweb.com
My experience has been like so:
A quick questionnaire is sent to me on May 7th, 2010 to find out what my website should look like. I fill it out and send it back. Exactly 1 week later, I receive an email from Greg stating that my information would be passed on to my account manager, Devin.
July 14th - First pdf of homepage is shown. It's a generic web template you can get off the internet. I send in first revisions.
July 27th - Check on progress via phone call and email.
Deven Desai
Sr. Project Manager
Zuna International, LLC.
159 N. Marion #247, Oak Park, IL 60301
Phone: 312.725.9869
Email: [email protected]
www.zunaweb.com
July 30th - Devin send me the same homepage mock up with no changes.
Oct 1st - Follow Up email to Devin, no response. Call office and leave message on voicemail.
Oct 26th - Email back to Greg in regards to website. Respond with new revisions, and concern about the site not being finished yet.
Oct 26th later - Greg emails saying that Devin no longer works for the company and that my site will be ready within a few days.
Nov 9th - Email to Greg again with no response. No phone call back either.
Dec 8 - Rip Off Report filed
Here is his contact information.
Gregory P. Young
Sr. Solutions Consultant
Zuna International, LLC.
159 N. Marion St. 247, Oak Park, IL 60301
Phone: 312.725.9862
Email: [email protected]
www.zunaweb.com
My experience has been like so:
A quick questionnaire is sent to me on May 7th, 2010 to find out what my website should look like. I fill it out and send it back. Exactly 1 week later, I receive an email from Greg stating that my information would be passed on to my account manager, Devin.
July 14th - First pdf of homepage is shown. It's a generic web template you can get off the internet. I send in first revisions.
July 27th - Check on progress via phone call and email.
July 27th later - Thanks for the email. The designers will update and make these changes, send you a revision as soon as possible. Be on the lookout for a email from me soon.
As far as a timeline is concerned, we'll get you the revision and dependent on additional changes, your site could be up and running by the middle of next week.
Thanks!
Deven Desai
Sr. Project Manager
Zuna International, LLC.
159 N. Marion #247, Oak Park, IL 60301
Phone: 312.725.9869
Email: [email protected]
www.zunaweb.com
July 30th - Devin send me the same homepage mock up with no changes.
Oct 1st - Follow Up email to Devin, no response. Call office and leave message on voicemail.
Oct 26th - Email back to Greg in regards to website. Respond with new revisions, and concern about the site not being finished yet.
Oct 26th later - Greg emails saying that Devin no longer works for the company and that my site will be ready within a few days.
Nov 9th - Email to Greg again with no response. No phone call back either.
Dec 8 - Rip Off Report filed
1 Updates & Rebuttals
Alan
Dallas,Texas,
USA
Zuna Web, Zunaweb.com, Zuna.net Devin Desai Update
#2Author of original report
Mon, December 27, 2010
I would like to update the rip off report for Zuna.net. I have since received a phone call from Greg and the issue has been resolved with a full money back refund. We spoke about the situation and it does seem as though Devin Desai let the ball fall on this one. Since he abruptly left the business, he also left all of his accounts without telling them. My account was lost further due to a software update that Zuna had made. The lack of communication and the ridiculous length of time this took are still unacceptable, but I am happy with the refund I was issued, and I am making a point to state this online.
