1, Report:
#620750
Posted Date:
Jul 06 2010
SAI/CastleRock Security Inc Security Associates International, INC. This company offers no security to my family. We have been paying them for 3 yrs and have had many alarms go off with no call from them or police dispatch to our home. When we called to tell them ab Internet
We signed a 3 year contract with these people when they were S.A.I. When they became Castle Rock we received a telephone message telling us about the change. We have never received anything from them in writing. After they got our money they were never heard from a...
Entity
SAI/CastleRock Security Inc
Categories: Security Services
2, Report:
#552814
Posted Date:
Jan 12 2010
SAI - Security Associates International This company has a HUGE SCAM GOING AND YOU ARE NEXT! Chicago , Illinois
Almost 3 years ago my husband mistakingly signed a 3 year contract with a company called APX alarm company. A few months into the contract APX sold to a company called SAI or Security Associates International, Inc. From the beginning they were a nightmare to deal wit...
Entity
SAI - Security Associates International
Categories: Bait-and-Switch
3, Report:
#507608
Posted Date:
Oct 11 2009
Castle Rock Security Inc SAI - Security Associates International, Inc Wire Fraud, Unauthorized CCard charges, Incomplete system installation, Failure to correct nonfunctioning products per contract, Failure to follow thorugh on promised actions, Arlington Heights, Illinois
My nightmare started in Dec of 06 when I entered into a 3 year agreement with APX alarms. They had to return to my home three times to make their system work properly. They charged my debit card two times the first month, and SAI also charged my debit card the first month for a tota...
Entity
Castle Rock Security Inc
Categories: Security Services
4, Report:
#392870
Posted Date:
Nov 19 2008
Security Associates International, Inc, SAI charges $679.83 to cancel contract, will join class-action lawsuit or legislative effort to ban this practice Arlington Heights Illinois
I called Security Associates International, Inc. (SAI) to cancel my contract and they told me, No problem, but you'll get a bill for $679.83.
I moved! I can imagine a $100 or $200 early termination fee, but to have to pay the entire remaining term on a 36 month contract?
I as...
Entity
Security Associates International, Inc.
Categories: Security Services
5, Report:
#374466
Posted Date:
Sep 19 2008
SAI Alarm - Security Associates International, Inc. Absolutely no customer service Arlington Heights Illinois
Copy of a certified letter I sent to SAI alarm:
This letter is to inform you of your failure to provide me with continuous alarm service.
I signed a contract, Acct No.XXXXXX, Monitored phone 206XXXXXXX, enclosure 1, with Firstline on July 21, 2007 for alarm service to my resid...
Entity
SAI Alarm - Security Associates International, Inc.
Categories: Security Services
6, Report:
#354986
Posted Date:
Sep 03 2008
First Line Security Alarm Co. & Security Associates International, Inc. (SAI) Monitoring Company FirstLine, damaged my wall and caused deep gashes in my 'new' wood floor, the declared bankrupt. SAI the monitoring has sent me a threatening letter because I cancelled, after getting poor service and not being monitored for at least 4-5 months. Arlington Heights Illinois
First Line & Security Associates International, aka (SAI)
I am writing to cancel all services as an Alarm Company, Monitoring Company and any other services you may perform for me. It is with complete satisfaction that I cancel your services. Your companies have been a source of ...
Entity
First Line Security Alarm Co. & Security Associates International, Inc. (SAI) Monitoring Company
Categories: Consumer Services
7, Report:
#362059
Posted Date:
Aug 12 2008
Security Associates International, Inc. involved in huge consumer rip off scheme Arlington Heights Illinois
We signed up for a home security system with SAI in August 2007. When the SAI technician came to our house, he set up our system incorrectly at first and made it so our internet and phone did not work. My husband had to finish the work so that the system worked properly. SAI would ...
Entity
Security Associates International, Inc.
Categories: Security Services
8, Report:
#354647
Posted Date:
Jul 23 2008
SAI - SECURITY ASSOCIATES INTERNATIONAL INC ALARM RIP OFF, LIAR, UNRESPONSIVE Arlington Heights Illinois
One day there is a lady knocking on my door offer me a free installation alarm system. She told me every thing is free (installation, equipment, etc.) It was sound good. However, later on she said there is a contract that I have to sign. I saw a notice written 3 days for cancellatio...
Entity
SAI - SECURITY ASSOCIATES INTERNATIONAL INC
Categories: Sales People
9, Report:
#348587
Posted Date:
Jul 08 2008
Security Associates International Inc Poor customer service, lies, no call backs Arlington Heights Illinois
OMG Thank you Thank You. I thought I was the only one dealing with this. I am about to go insane.
I started with this company in June 05. First the salesman never told me it was a 3 yr contract. That is partly my fault for not being more careful which I will be in the future.
...
Entity
Security Associates International Inc
Categories: Attorney Generals
10, Report:
#336320
Posted Date:
Jun 02 2008
SAI - SECURITY ASSOCIATES INTERNATIONAL INC & ICON SECURITY UNCONCERNED, LAZY, UNRESPONSIVE & THE WORLD WORST ALARM COMPANY!! Arlington Heights Illinois
One day when I was at work some people came to the door selling alarm systems. We were already hooked up with Monitronics (who I absolutely LOVE by the way) Alarm system but the people at the door said they would upgrade our system & make it cheaper too!? So my husband switched comp...
Entity
SAI-SECURITY ASSOCIATES INTERNATIONAL INC
Categories: Security Services
11, Report:
#335797
Posted Date:
May 30 2008
SAI - Security Associates International, Inc. Non-responsive and unconcerned, poor customer service Arlington Heights Illinois
On December 6, 2007 my home was burglarized in the early AM hours. That afternoon I called SAI (the security company with whom I have service) to request motion sensors be installed in my home to increase my level of security and comfort. I was told that the request was placed and...
Entity
SAI - Security Associates International, Inc.
Categories: Security Services
12, Report:
#332160
Posted Date:
May 12 2008
First Line Security Liars in ever way. Major SCAM! Orem Utah
Just like most other people taken in by this scam, someone came to my door asking me to upgrade my ADT security system in September 2007. The young salesman, Brandon, was from FirstLine Security. I get this quite often in my neighborhood and always say no to this kind of thing becau...
Entity
First Line Security
Categories: Public Defender
13, Report:
#321944
Posted Date:
Mar 28 2008
First Line Security And Security Associates International, Inc. I find it unbelievable that both First Line Security and Security Associates International, Inc. do not have to uphold their end of the contract while holding their customers at a higher standard than they hold themselves. Arlington Heights, IL And Orem, UT Utah and Illinois
First Line Security sold us a security system June 9, 2007; the system did not work. We made an appointment the technician called and cancelled due to some conflicting appointment. After rescheduling and cancelling 5 additionaly appointments from July to Decmeber 2007. Keep in mind ...
Entity
First Line Security And Security Associates International, Inc.
Categories: Security Services
14, Report:
#313745
Posted Date:
Mar 01 2008
SAI - Alarm Funding - Security Associates International - SAI Alarm Monitoring Ridiculous Business Practices and Incompetency Chicago Illinois
I have unfortunately been dealing with SAI Alarm Monitoring for almost a year trying to get my account straightened out.
I too contracted with APX Alarm for the alarm system and monitoring back in May 2007. I too found out two months later that my account had been sold to SA...
Entity
SAI - Alarm Funding
Categories: Security Services
15, Report:
#277978
Posted Date:
Oct 09 2007
FIRSTLINE SECURITY BUYER BEWARE: FIRSTLINE IS NOT LICENSED IN NORTH CAROLINA! OREM Utah
I want to start off by saying thank you to Scot for taking the time to put the truth out there about this company. Although, most people don't bother to report the companies that mistreat them, once their own issues are settled, I'm happy you've been able to get out of their contrac...
Entity
FIRSTLINE SECURITY
Categories: Miscellaneous Electronics
16, Report:
#266578
Posted Date:
Aug 10 2007
Security Associates International - SAI Not Canceling Security Monitoring ripoff Arlington Heights Illinois
I had quite an experience with Firstline Securtiy which I thought was over and done with. You can read about it in the Ripoff Report I filed on them, just do a search. Well now I'm dealing with Security Associates International, Inc. (SAI).
Apparently they were handling the m...
Entity
Security Associates International - SAI
Categories: Security Services