1, Report:
#1496041
Posted Date:
Jun 05 2020
synapse 8777891194 Image Synapse If you’re having trouble cancelling on your own, you can also try this online cancellation service: Cancel Online Synapse is the largest consumer magazine company in the United States. It was founded in 1991 by Jay S. Walker and Michael Loeb. The original name was NewSub Magazine Service LLC. In 2000, the company was changed to Synapse Group, Inc. The current President is Scott Macon. The parent company is Meredith Corporation. The headquarters are located in Stamford, CT. Synapse distributes over 700 magazines from major publishers (including Hearst Corporation, Conde Nast Publications, Meredith Corporation, and Time Inc). The company was acquired by Time Inc. in 2006. In 2016, Synapse Group acquired Bizrate Insights, which is a market research company. Synapse employs over 200 people and has a revenue of over $400 million. apse Group also is partnered with various magazine subscription services. Magazine Discount Center, Mags for Miles, and freebizmag are websites for people who love magazines. sent golf mag a sub for 3 years $30; cancelled by synapse and replaced by a one year order. golf says call synapse, spectrum says call golf, round and round and round,no resoution Stanford conn
severalletters to and from GOLF and SYNAPSE; eaach tells me to call the other. NO reoslution escept did receive a subscription for one year
Entity
Categories: magazine subscription
3, Report:
#1409869
Posted Date:
Nov 01 2017
Synapse Group Inc. Withdrew payment from my checking account for renewal of free magazines without my authorization or knowledge.
Synapse Group, Inc. offered me online free subscriptions for twelve months to Harper's Magazine, Coastal Living Magazine, Rolling Stone magazine, The Atlantic Magazine and Vanity Fair magazine. No obligation to renew or pay for renewal, automatic or otherwise, was disclosed to me a...
Entity
Categories: Book & Magazine Publishers
4, Report:
#1363684
Posted Date:
Mar 24 2017
Synapse Group Time Inc. marketing, magazines, distributor Stamford Connecticut
Synapse Group markets through surveys taken through online retailers. An individual can sign up for discounted magazine subscriptions. Supposedly, they will send a renewal alert 30 days before your subscription is up for renewal, with an option to continue or cancel your subscriptio...
Entity
Categories: Consumer Services
5, Report:
#1339380
Posted Date:
Nov 22 2016
SYNAPSE GROUP INC. SYNAPSE RETAIL VENTURES FREE MAGAZINES!! YIPEE!! NOT!! STAMFORD CT
I was offered a trial magazine subscription after making a purchase from a music/movies store that I frequent. Two free months of 3 different magazines which I began to receive. One month later, I saw a charge on my checking account of $11.99, with it being titled recurring debit...
Entity
Categories: Bait-and-Switch
6, Report:
#1263928
Posted Date:
May 15 2016
Synapse Connect Synapse Group, Inc. Business Process Challenges Stamford Connecticut
Like many commenters pro and con re this company, I filled out a survey and got 4 magazines for 1 year at about $2 a piece.I received a postcard in the mail recently with instructions on how to cancel, which I followed over the phone - it was seeminlgy easy enough.I would, however, ...
Entity
Categories: Newspapers – Magazines
7, Report:
#1301438
Posted Date:
Apr 24 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1301438-5qn6ck-tz78i0lmdu.png)
Synapse Group, Inc Synapse Group, Inc. FRAUD! Company offers free trial of magazines, promising that you are free to cancel after trial but after they obtain your credit card # they continue charging without notice or permission Internet
They gave a promotional offer of a magazine for 6 months and charged $2 and obtained my credit card. They did an automatic charge of $75 even before the trial subscription ended without my consent. When I called and asked them to cancel, they agreed to refund that charge and lured...
Entity
Categories: Newspapers – Magazines
8, Report:
#1247253
Posted Date:
Aug 08 2015
SYNAPSE GROUP INC. Asked to do a survey and as a thank you, offered 4 magazines with a $2.00 processing fee - they turned around and took a total of $210.00 from my checking which I never agreed apon Stamford Connecticut
Entity
Categories: Pet Shops & Supplies
9, Report:
#1245630
Posted Date:
Aug 01 2015
Synapse Group Inc. Synapse Ret Ventures How to cancel magazine subscriptions Stamford Connecticut
I recently saw a charge on my store credit card statement that I didn't remember making. When I pulled up my account activity, I saw it was for magazines. A few years back, I had agreed to the 3 month trial and never got around to cancelling them. So I decided I'd do an internet sea...
Entity
Categories: Newspapers – Magazines
10, Report:
#1214809
Posted Date:
Mar 11 2015
Synapse Group, Inc, Stamford CT Magazine Subscription - Fraudulant Marketing Practices Unauthorized Credit Card Charges Stamford Connecticut
Same thing happened to me that others have reported.
Free Trial subscriptions on four separate magazines were extended to paid subscriptions after the trial period via unauthorized charges to my credit card. No email or hardcopy correspondence was sent to me in advance to provide ...
Entity
Categories: Newspapers – Magazines
11, Report:
#1188863
Posted Date:
Nov 14 2014
Synapse Group, Inc aka Magcustomerservice Waited a year after complete cancellation and billed me for the same magazine again Synapse Group, 225 High Ridge Road, Stamford, CT Connecticut
In November 2012, I ordered a magazine entitled In Style, owned by Time and distributed by the Synapse Group, Inc., doing business as magcustomerservice.com. According to their records, it was cancelled and I have NOT been receiving it for the last year at the very least. Then, ...
Entity
Categories: Architects & Designers
12, Report:
#1162099
Posted Date:
Jul 15 2014
Synapse Group dba Magazine Customer Service Magazine Subscription Scam Stamford, CT Internet
I came across a site and was entitled to a free subscription to up to 4 magazines. I paid the required shipping and handling charges and began receiving my subscriptions without any issues. Approximately 4 weeks later I am checking my bank account and see that I am being charged...
Entity
Categories: Book & Magazine Publishers
13, Report:
#1117611
Posted Date:
Jan 22 2014
SYNAPSE GROUP INC Unauthorized magazine subscription renewal
I noticed a charge on my credit card that neither myself or my husband recognized. It was from NatGeo so I contacted them about it. It has been two years since I subscribed to NatGeo Traveler magazine, and that was through a deal I got through American Airlines. I have never renewed...
Entity
Categories: Media
14, Report:
#1069126
Posted Date:
Jul 22 2013
Synapse Group Incorporated This company continued to renew my magazine subscription without sending me a renewal form to confirm it. They continued to automatically charge my credit card. It was very very difficult to get a person on the phone, only a robot answering. It is a scam!! Stamford Connecticut
This company is a rip off! They automatically renewed a magazine subscription without my knowledge. I never received a 'renewal notice but they continued to charge my credit card (a BUSINESS card) without my awareness. When I tried to cancel, the phone number given to me by the maga...
Entity
Categories: Mail Order Services
15, Report:
#1055251
Posted Date:
May 31 2013
Synapse Group - NewSub Magazine Services Unauthorized charges for magazine subscriptions Stamford Connecticut
In looking at my AMEX bill. I found 5 charges for subscriptions from tha above company. One in 2011, two in 2012, and two in 2013. AMEX was only able to remove the 2 in 2013, which is undersstandable.
One of them, I called the magazine, and they said they would cancel it. They...
Entity
Categories: Book & Magazine Publishers
16, Report:
#1049959
Posted Date:
May 10 2013
Synapse Group Inc. Pictures are worth a thousand words but, how much are the words? Stamford Connecticut
I ordered a magazine subscription unaware that it was maintaned by this company. SO, imagine my shock when I went to pay my credit card bill and it showed an unauthorized renewal subscription. No wonder I never made a magazine order and just purchased them in the store. Man, I know ...
Entity
Categories: Computer Mail Order
17, Report:
#1046186
Posted Date:
Apr 25 2013
Synapse Group, Inc. SIMAG Suddenly a charge shows up on our bank statement for $25.50 for SI Magazine, something we did not order. Stamford, Connecticut *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
On April 24, 2013 a charge of $25.50 was noted on my bank statement:
#311420000000 TWX*SIMAG 877-850-3218 NY Card 15 #4803
I called the 877 number listed above and found out it was for NSS New Subscription Services to purchase a year of SI Magazine. I had not ordered the magaz...
Entity
Categories: Miscellaneous Companies
18, Report:
#1015401
Posted Date:
Feb 17 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/1c1d4971-52c9-4fbe-9916-1a82ba439f72.png)
Synapse Retail Venutres, Inc. Synapse Group, Inc. Books-a-Million draws customers into a Synapse Venture's magazine-sending rip-off Salt Lake City, Utah
When I purchased a membership in a Tallahassee Books-a-Million, months ago, the check-out clerk said I could get three free magazines for a short time (3 months), and then could decide if I wanted to continue them. I should have known NOTHING is free, but chose People Magazine...
Entity
Categories: BBB Better Business Bureau
19, Report:
#1006593
Posted Date:
Jan 31 2013
Synapse Group Inc 225 High Ridge Road, Billing me for various magazines that I have not subscribed to. Unable to call and make contact with a person, just a recording, to try and cancel. www.synapsegroupinc.com, Internet
I noticed that my credit card was billed to Golf Magazine and The Atlantic Magazine, both of which I did not subscribe to. I am trying to cancel, but it is impossible to get a person to do so. It is all automated.
Entity
Categories: Newspapers – Magazines
20, Report:
#979612
Posted Date:
Dec 08 2012
Synapse Group Beware of getting involved with Synapse magazine subscriptions Stamford, Connecticut
Beware of getting involved with Synap Company unless you are actually going to read and really do want overpriced magazines being charged to your credit or debit card.
I got involved, foolishly, when about a year ago I accepted some offer for free magazine subscriptions th...
Entity
Categories: Book & Magazine Publishers
21, Report:
#912761
Posted Date:
Jul 16 2012
Synapse Group, Inc Magazine Customer Service Continued Unauthorized Credit Card Charges Stamford, Connecticut
I completed an online survey and got a pop-up saying I was entitled to choose a year's subscription to 3 magazines for only $2 each. Although I should know better, I went ahead and signed up. The originator of this program is Magazine Customer Service, www.magcustomerservice.com, an...
Entity
Categories: Computer Marketing Companies
22, Report:
#887561
Posted Date:
May 24 2012
Synapse Group Inc billed me for magazines I did not order Internet
Match.com sold my credit card info to Synapse Group Inc. who then charged my credit card $117 for People Magazine without my consent or knowledge. This company is a scam artist. Watch out. Giving credit card info to a third party without the owner's consent is ille...
Entity
Categories: Miscellaneous Companies
23, Report:
#859554
Posted Date:
May 21 2012
Synapse Retail Ventures, Inc. Synapse Group, Inc. duped me into accepting trial magazine subscritions, not notified would be charged first, cannot cancel Internet, Internet
I was offered three free trial subscriptions to magazines of my choice by Books A Million, approximately a month ago. At no time was I informed that they would charge my credit card to initiate the free trial. When I discovered this, about a week later via notice f...
Entity
Categories: Miscellaneous Companies
24, Report:
#875250
Posted Date:
Apr 28 2012
TWX Magazines/Synapse Group, Inc CT Attorney General needs to step in/BBB fails consumers Stamford, Connecticut
My bank account was accessed by TWX Magazines after I declined a magazine offer. How they gained access to my debit card is a mystery to me but I'm determined to find out how it happened. I'm a freelance writer and this has given me fodder for a story and to help myself and others p...
Entity
Categories: Home Based Business
25, Report:
#841321
Posted Date:
Feb 18 2012
Synapse Ventures Synapse Group Magazine Subscription RipOff, Internet
This company called in December. In exchange for taking a phone survey I would receive a $50.00 Walmart card. I was assured that there were no other charges. When I found out I had won 3 magazine subscriptions, I made it clear that these were not wanted. I was told I could cancel th...
Entity
Categories: Book & Magazine Publishers