1, Report:
#1014688
Posted Date:
Jul 26 2014
TRX SOFTWARE INCOMPETENT AND NEEDS A CLASS ACTION LAWSUIT STARTED Internet
I don't have much time to write, as I'm spending my days re-doing my tax returns..
I used TRX in the past and they were good for the money, using other software packages and reselling them. I tried giving them as much time as possible to correct their home grown software tha...
Entity
TRX SOFTWARE
Categories: Software
2, Report:
#1056833
Posted Date:
Jun 06 2013
TRX Software Development Inc. Trx Tax Software - I want my money back Reported Customer Loss = $4,500.00 st. murfreesboro Tennessee
I want my money back! The program was riddled with issues and I could not file one single state electronically. I recently found out that some of forms for Indiana were 2011 while some of them were 2012.
I have not been able to contact anyone there in regards to refund. Yet, they ar...
Entity
TRX Software Development Inc.
Categories: Computer Software
3, Report:
#1056430
Posted Date:
Jun 05 2013
TRX Software - Software was defective and did not work. Unable to prepare tax returns. Lost clients. Murfreesboro Tennessee
Have been a client of TRX software for the past four years. Never been a great product, but adequate for my needs. This year the product did not work. When I prepared my first return I spent five hours on a return I could have finished in 30 minutes - almost every ...
Entity
TRX Software
Categories: Income Tax Service
4, Report:
#1048185
Posted Date:
May 03 2013
TRX Software Low-Down Dirty Evil Snakes MURFREESBORO Tennessee
I was initially introduced to TRX by an audit client back in 2010 and ended up purchasing their program for the 2010 tax year the same year. I also, subsequently purchased the program in years 2011 and 2012. However, by 2012 TRX had decided that they were not going to outsourc...
Entity
TRX Software
Categories: Income Tax Service
5, Report:
#1047358
Posted Date:
Apr 30 2013
TRX Software Development Inc. Lawsuit? Murfreesboro Tennessee
I have loss a lot of business and client confidence in my income tax preparation business in 2013 because of TRX Software. I have professionally prepared income taxes since 1999 and am good at my job, but TRX's terrible job of putting together their program for 2012 tax season has...
Entity
TRX Software Development Inc.
Categories: Small Business Services
6, Report:
#1045092
Posted Date:
Apr 22 2013
TRX SOFTWARE I DID NOT GET WHAT I PAID FOR IN MY TAX SOFTWARE, NEVER DID GET THE STATE WHICH MURFREESBORO, Tennessee
I have purchsed my tax software from TRX for the past 3 or 4 years. but this year has been nothing but a nightmare the complete season. The first thing was that forms were not available for use and then when they were filed the form was not right.
Then to top it all off, i never di...
Entity
TRX SOFTWARE
Categories: Miscellaneous Companies
7, Report:
#1044875
Posted Date:
Apr 20 2013
TRX SOFTWARE I WAS TOLD I WAS GOING TO HAVE ALL STATES TO EFILE AND I DID NOT IAM FROM NEBRASKA AND I DO IOWA ALSO I DID NOT HAVE THEM ALSO THE 1065 AND 1120S I COULD NOT FILE AND THEY ARE STILL TO THIS DAY THEY MAURFREESBORO, Tennessee
When I bought the software, I was told I would be able to e-file all states. I am from Nebraska and I also do Iowa state. I was not able to do neither states cause I never had them to work with.
I was not able to e-file form 1065 or form 1120S and there w...
Entity
TRX SOFTWARE
Categories: Sales People
8, Report:
#1039301
Posted Date:
Mar 30 2013
TRX Software TRX Software is useless and should not be purchased. Murfreesboro, Tennessee
The TRX Program has been buggy from day one. Have had incorrect returns filed because of this software. You wait hours on hold for a Customer Service Representative to answer. Have had problems ignored for weeks. Only have 12 States available and th...
Entity
TRX Software
Categories: Income Tax Service
9, Report:
#1035797
Posted Date:
Mar 18 2013
TRX Software Karen Bills Non-functining Tax Software. Can't e-file state returns and Can't get money back Murfreesboro, Tennessee
1040 forms Many forms aren't supported. Depreciation scheduls don't run properly. Passive income limitation worksheets don't work and I can continue on and on.
Business forms:
proforma doesn't work. I wasn't able even to file extensions.
State returns not su...
Entity
TRX Software
Categories: Computer Software
10, Report:
#1026454
Posted Date:
Mar 13 2013
TRX Software Switching software in midstream due to inefficiency of TRX Murfreesboro, Tennessee
I find a need to switch from TRX to another software
midstream because of the problems with TRX. Below are a few of the reasons:
As of March 10, 2013, AZ has not been released for e-file.The 8949 input is incomplete. They promised to fix it with three days; it still has not been...
Entity
TRX Software
Categories: Accounting
11, Report:
#1027266
Posted Date:
Mar 12 2013
TRX Software Today, March 11, I started with my new software and had to re-input all source data that I had previously e-filed with the IRS but could not e-file AZ because TRX was and is still not ready. In prepar I have glaring mistakes that TRX caused because of their faulty program. Murfreesboro, Tennessee
March 11, I found two glaring mistakes in the TRX program. One client is short $1,022 of his already received tax return. The other is short $270. They are unhappy campers. I will probably lose them. Today, I switched to a new program and will need to input source data for about 50 ...
Entity
TRX Software
Categories: Income Tax Service
12, Report:
#1026615
Posted Date:
Mar 10 2013
TRX Software TRX software does NOT work!!! Murfreesboro, Internet
I have used TRX software for the past 3 years switching from another company becuase of price. I am a retired CPA and do less than 25 returns; therefore I don't want to pay big bucks for software. Although I wasn't thrilled with TRX, this year the software is trash. I...
Entity
TRX Software
Categories: Income Tax Service
13, Report:
#1022042
Posted Date:
Mar 07 2013
TRX Software TRX Alliance Tax Software that doesnt deliver Internet
I have used TRX Software for 4 years now. But this tax season has been a nightmare since the start. This company never fulfilled their obligation to provide me with software I could depend on. As of February 22, 2013 I was still not able to transmit New York ...
Entity
TRX Software
Categories: Income tax
14, Report:
#873959
Posted Date:
Mar 06 2013
TRX Software I agree Murfreesboro, Tennessee
I know for a fact that they rip people off. The do a bait and switch on the blinded customers. A customer orders a TRX software developed by redgear, And they get TRX Alliances software called tax exact. That software WAS NOT ready to be used by the public. The STATES were not even ...
Entity
TRX Software
Categories: Computer Software
15, Report:
#1020785
Posted Date:
Feb 27 2013
TRX software Tax software More than a rip off.. fraud!! Internet
Biggest fraud there ever was !Do not buy their product, not only do they lie every step of the way, there needs to be a class action lawsuit for lost business due to their unprofessional programming and people.... They have destroyed files from previous years saying they were fixing...
Entity
TRX software
Categories: Income Tax Service
16, Report:
#1019281
Posted Date:
Feb 24 2013
trx software development, inc purchased my software last April 2012, not knowing that it was gone to have so many problems at the beginning of tax season. I asked for a refund several times before feeling like I had no other choi Murfreesboro, Tennessee
purchased my software last April 2012, not knowing that it was gone to have so many problems at the beginning of tax season. I asked for a refund several times before feeling like I had no other choice but to start using the software as I had clients waiting to be e-filed.&nbs...
Entity
trx software development, inc
Categories: Software
17, Report:
#662346
Posted Date:
Feb 23 2013
TRX Alliance TRX Software, TRX The Alliance Worst ripoff tax software company out there. Annual rebates never received and this was supposed to be mailed out in June after the tax season is over. Internet
Doug Hughes, the owner of TRX alliance is a theif. He never sent out tax rebates as contracted when we signed up to provide bank products through his company. These rebates were to be received by us after tax season, in June. As of today's date, 11/15/2010 no rebates have been recei...
Entity
TRX Alliance
Categories: Income Tax Service
18, Report:
#1016404
Posted Date:
Feb 22 2013
TRX Software Doug Hughes Functioning software never delivered. Ridiculous cancellation policy for a product that was never delivered. Murfreesboro, Tennessee
Tax software does not work. Something as simple as state withholding from the w-2 input screen is not feeding to the state return. How basic is that? Every return has that. The list goes on and on. Even if they all of a sudden had a perfectly functioing software, my confidence ...
Entity
TRX Software
Categories: Software
19, Report:
#1017225
Posted Date:
Feb 20 2013
TRX Software Development Inc TRX Alliance, Tax Refund Xpress product not fit for market, false information regarding product status Murfreesboro, Tennessee
My complaint is primarily with the lack of functional state software for 2012, the lack of support, and false information regarding product status. I've handled returns for GA, SC, and NC.
GA was stated to be approved and released for e-File early on; but, problems have per...
Entity
TRX Software Development Inc
Categories: Income Tax Service
20, Report:
#1015934
Posted Date:
Feb 18 2013
TRX Software Non-Functional Tax Software Murfreesboro, Tennessee
This company thinks it can ripoff people by selling non-functional tax software. Do not stand for it. If you bought TRX tax software and it is full of errors and incomplete information, report it immediately to your state taxation dept. I have reported the company to my Taxation &am...
Entity
TRX Software
Categories: Income Tax Service
21, Report:
#1015920
Posted Date:
Feb 18 2013
TRX Alliance Doug Hughes. Owner Product misrepresented as comprehensive Tax Preparation Software Murfreesboro, Tennessee
I have used TRX software for the last couple of years. However, for the 2012 tax year, TRX developed a home grown tax preparation software package they call TaxExact? However, it is far from exact. I had numerous issues with this software from moment I received the CD. &...
Entity
TRX Alliance
Categories: Income Tax Service
22, Report:
#1015791
Posted Date:
Feb 17 2013
TRX Tax SoftwareDevelopment TRX Alliance Inadequate Product; Extremely Poor, Uncaring Customer Service Murfreesboro, Tennessee
When I began using TRX software about 6 years ago, it was a good product and a good buy, considering its' price versus the bigger boys on the block.
2009 was the last time it was any good. The 2010 vers...
Entity
TRX Tax SoftwareDevelopment
Categories: Income Tax Service
23, Report:
#1014577
Posted Date:
Feb 15 2013
TRX SOFTWARE TAX EXACT TRX SOFTWARE DESTROYED MY TAX SEASON MURFREESBORO, Tennessee
Today is Feb 14 and I will never be victimized again by TRX Software and the unskilled people that staff their offices. I have not received one refund check and over 100 tax returns were filed on or before Feb 1. TRX says nothing is wrong, IRS said electronic files are d...
Entity
TRX SOFTWARE
Categories: Income Tax Service
24, Report:
#1014574
Posted Date:
Feb 15 2013
TRX SOFTWARE TAX EXACT TRX SOFTWARE DESTROYED MY TAX SEASON MURFREESBORO, Tennessee
Today is Feb 14 and I will never be victimized again by TRX Software and the unskilled people that staff their offices. I have not received one refund check and over 100 tax returns were filed on or before Feb 1. TRX says nothing is wrong, IRS said electronic files are d...
Entity
TRX SOFTWARE
Categories: Income Tax Service
25, Report:
#1011676
Posted Date:
Feb 10 2013
TRX SOFTWARE WORKING FOR HR BLOCK MURFREEESBORO, Texas
Is Doug Hughes working for HR Block now? It seems he is really helping them build their business. Now that he jacked up all the TRX tax preparers and their clients, he has effectively demonstrated why clients should consider the competition. Thanks for ruining...
Entity
TRX SOFTWARE
Categories: Income Tax Service