226, Report:
#418953
Posted Date:
Feb 03 2009
Suddenlink, ripoff, lies, false, broken service, low speeds, horrible customer support, false advertisement Bryan Texas
We have used SUDDENLINK for a few years now. ( Only high speed company in town ) We pay $150 a month for just internet and cable. NO PHONE-we use our cells. My internet is supposed to be 10-12 MB down and 1 MB up. I wanted the upload more than the download because I am a computer te...
Entity
Categories: Internet Service Providers
227, Report:
#416234
Posted Date:
Jan 30 2009
ILD Telecommunications ILD Telecommunications SCAM on Verizon FiOS Bill Baltimore Maryland
Found a $12.95 charge to ILD Telecommunications on my first Verizon FiOS bill. Called Verizon and was told that they can't do anything, I must call ILD. I call ILD at 9:00:07 AM and am told I have an estimated 14 minute wait. This yells SCAM because they don't open their phone li...
Entity
Categories: Telephone Companies
228, Report:
#413716
Posted Date:
Jan 19 2009
Verizon Fios- HUGE RIPOFF Especially from Dale Mabry location in Tampa FL - did not inform of valuable information, then tried to charge me months after cancelled Tampa Florida
First of all, I was not informed by a Dale Mabry Verizon employee that my apartment wasn't actually able to get Verizon Fios TV, so the day of my appointment, a Direct TV employee showed up and kindly informed us that this happens OFTEN where Verizon hasn't informed the client they'...
Entity
Categories: Sales People
229, Report:
#413208
Posted Date:
Jan 17 2009
Verizon Bait & Switch Dallas Texas
I purchased a Verizon Fios Bundle Plan for $69.00 month for one year. The plan covers my home phone and internet.
The first bill in November 2008 was $113.57, almost double. December 2008 was $91.37, which I thought was more in line with the advertised rate of $69.99.
January ...
Entity
Categories: Bait-and-Switch
230, Report:
#412420
Posted Date:
Jan 15 2009
Verizon Fios Disorganized and poor quality service Nationwide Pennsylvania
Verizon Fios is amazing. It is hard to imagine one company could have so many issues. This post could easily be several hundred words longer if I wrote every detail down, but I'm too exhausted after being on the phone a total of about 20 hours with their Customer Service and Tech Su...
Entity
Categories: Telephone Companies
231, Report:
#406239
Posted Date:
Dec 30 2008
Best Buy Dont Buy a TV in This Store Beaverton Oregon
3 months ago i walked into this store and few hours later walked out with almost $7000 worth of Merchandised. I have been planning for years to upgrade my house electronics and decided to take advantage of their 3 years 0 interest offer on that day. My biggest ticket items was a 5...
Entity
Categories: TVs & VCRs
232, Report:
#404333
Posted Date:
Dec 28 2008
Verizon FIOS, Kerwin Rocchino Beware of Deceptive Sales Practices, Lies, Lies, Lies Staten Island New York
This door to door salesman, came to my house offering what was to good to be true. I should have known better. He offered a price locked in for life, Free HBO and Cinamax and PayPerView Channels for life, 10% off my cell phone bill if I combined the bills, equiptment to power my tel...
Entity
Categories: Cable Companies
233, Report:
#403971
Posted Date:
Dec 22 2008
Verizon International calls rates on new Verizon FIOS installation Dallas Texas
I signed up for a FIOS bundle (TV, Internet, 2 telephone lines) in late September 2008. Before signing up I tried to get an estimate of how much the whole thing would cost me on a monthly basis. I spent many calls, and stopped at least two times at a Verizon shop and gathered partia...
Entity
Categories: BBB Better Business Bureau
234, Report:
#399136
Posted Date:
Dec 08 2008
Dish Network/ aka EchoStar Sat LLC Ripped of my Checking Account Littleton Colorado
I called in June 2008, one week after having Dish Network...the service was terrible. On day that were windy or overcast, the signal was interrupted. When it rained, it was out of service until the sky was clear again. So I cancelled the service (June 08)...Little did I know...
D...
Entity
Categories: BBB Better Business Bureau
235, Report:
#395088
Posted Date:
Dec 08 2008
Best Buy Best Buy doesn't honor warranty Minneapolis Minnesota
*Best Buy is attempting to exclusively use rebuilt parts since it is clear that the new part is available.
While their terms and conditions indicate that new or refurbished parts may be used. It appears no attempt has been to obtain a new part.
*Best Buy is counting service c...
Entity
Categories: Audio & Electronic Retail Stores
236, Report:
#398236
Posted Date:
Dec 05 2008
Verizon FiOS After 6 months, the bill is still wrong Dallas Texas
Back in May my wife got a job taking orders from home for a large mail order business. They told her during orientation that our xxxxxxxxxxxxxxxxx was not compatible and after 12 years of great service I was forced into changing to Verizon for phone, Cable and Internet.
I was at ...
Entity
Categories: Telephone Companies
237, Report:
#397931
Posted Date:
Dec 04 2008
Verizon Fios Malfunction of equipment St.Petersburg Florida
After exhausting multiple contacts with Verizon Fios, the TV equipment installed in our home continues to malfunction. After meeting with their techs the problems remain. The tech usually says that someone will call in the next few days. This has happened time and again. No one ever...
Entity
Categories: Cable Companies
238, Report:
#368541
Posted Date:
Nov 15 2008
Verizon failed to block international calls and charged me $359 Newark New Jersey
Verizon Robbed me. I was charged for $359 for 49 minute calls. Those calls were supposed to be blocked by Verizon.
When I signed up Verizon FIOS Freedom Essential, I knew I don't want to use it for international calls. Its rate is $6.50 per minute to China. That is insane. Many...
Entity
Categories: Telephone Companies
239, Report:
#390778
Posted Date:
Nov 13 2008
Verizon Communications Charged for Services not Received New York New York
My trek with Verizon began in November 2005 when I obtained Fios service to include television, internet and telephone. It never worked correctly despite numerous calls where I would spend literally hours attempting to get a real person and eventually when I would they were more of...
Entity
Categories: Internet Service Providers
240, Report:
#390438
Posted Date:
Nov 12 2008
Verizon Fios Problems with system not resolved and no follow up Garland Dallas Texas
Since having Verizon Fios installed, we have had constant problems with the system. We have spent countless hours with their tech. support. Finally several weeks ago they sent a tech to our home. After spending several hours and switching out some equipment, he left with the problem...
Entity
Categories: Cable TV
241, Report:
#389374
Posted Date:
Nov 09 2008
Verizon Fios Billing Fraud, Lying Sales Reps, Horrible Customer Service, incompetant technitians New York New York
Verizon Fios is nothing short of a nightmare! I had it only 3 months when my modem just fried. I was without internet for 3 days till they sent a new one. Then I realized the rep lied to me about the cost of the HD DVR saying it was the same monthly as the standard so I requested th...
Entity
Categories: Telephone Companies
242, Report:
#380451
Posted Date:
Oct 31 2008
Cox Communications Terrible email service no explanations, then says customers can't complain because email is free. Atlanta Georgia
I've been a customer of Cox Communications for Internet service for several years. I used to have but then got rid of their tv service because it was the only way I could protest their ignoring my complaints that they stop sending me giant amounts of postal ads, which is bad for th...
Entity
Categories: Internet Service Providers
243, Report:
#384725
Posted Date:
Oct 25 2008
Verizon Fios Their Equipment does not work properly on Fios TV Dallas Texas
Several months ago I subscribed to Verizon Fios TV, internet, and phone. The TV boxes have not functioned properly since day one. After hours on the phone to tech support, the problem is still not resolved. We are now told that if they have to send a tech out, we may be charged. All...
Entity
Categories: Cable Companies
244, Report:
#384439
Posted Date:
Oct 24 2008
Verizon FiOS digital analog conversion digital adapter old TV sets Ashburn Virginia
If you are considering ordering high-speed broad-band TV and Internet service from Verizon's fiber optics system (FiOS), there is something that you should know that Verizon forgets to tell you.
You've all heard by now that in Feb.2009, if you use antenna TV on a TV that does no...
Entity
Categories: Internet Service Providers
245, Report:
#368964
Posted Date:
Oct 24 2008
Verizon Fioz Free gift card not received offered expired so no longer eligible Internet
We signed a 2 year contract with verizon fios updated our internet all to receive a $200.00 gift card from American Express. THe salesman told us to
wait a couple of the months for the offer to take effect. We did not receive the card after 2 months, I called verizon and asked a...
Entity
Categories: Telephone Companies
246, Report:
#382778
Posted Date:
Oct 23 2008
Verizon Fios promotion rip off Mission Hills California
called verizon to up grade and add new service . the promotion was to have all 3 tv,internet, home phone service.well i got all 3 and the guy told me that i would have to wait 6-to 10 weeks for my camera valued at 299.00 .so i waited and called verizon about my camera 1866-279-0438 ...
Entity
Categories: TV Advertisements
247, Report:
#356216
Posted Date:
Oct 08 2008
Verizon Southwest, Verizon, Verizon FIOS Billing System Nightmare Irving Texas
My nightmare began during a divorce - and tried switching over FIOS TV and FIOS Internet to a Verizon land line phone number. The service address did not change.
For about 3 months after the divorce, I thought everything was fine- until my Internet was turned off. Since all my V...
Entity
Categories: Cable TV
248, Report:
#377088
Posted Date:
Sep 29 2008
Verizon Unauthorized Charges on Verizon FiOS Bill Annapolis Maryland
Beware of unauthorized chrages to your Verizon FiOS bill!
I signed up for Verizon FiOS in July 2008, and on my September bill I was chraged $15.98 for services I had never ordered nor authorized. I was charged $7.99 for Security and Backup Bundle/5GB and $7.99 for Games on Deman...
Entity
Categories: Telephone Companies
249, Report:
#377086
Posted Date:
Sep 29 2008
Verizon FIOS installed the fiberoptic lines without the possibility to change back to the old system. verizon has the monopoly on this communication system!! St. petersburg Florida
In 2007 Verizon installed the new fiberoptic lines in irving,tx.
they offered low prizes with hidden charges and taxes and they failed to mention that the request for an upgraded system would prevent me from going back to my Broadband system.During a year the costs have tripple...
Entity
Categories: Telephone Companies
250, Report:
#373353
Posted Date:
Sep 18 2008
Verizon Fios Being turned over to collection agency for equipment that was returned back in Dec 2007 Dallas Texas
Verizon has got to be the worst company out there for customer service. We signed up for verizon last year and got the fios package which was supposed to be a flat set rate. Well when the bills came in they were charging us long distance for the phone and they had everything broke d...
Entity
Categories: Cable TV