276, Report:
#87451
Posted Date:
May 09 2004
Dell Computer Dell Financial Services no customer service Austin Texas
I have been dealing with Dell Financial Services for over a year and cannot get anywhere. They refuse to work with a debt management program, refuse to set up payment arrangements, do not post payments in a timely manner and pad your bill with excessive and erroneous interest rates...
Entity
Dell Computer - Dell Financial Services
Categories: Computer Manufaturers
277, Report:
#89519
Posted Date:
Apr 29 2004
DELL FINANCIAL SERVICES, DELL COMPUTERS! RIP-OFF! Austin Texas
I can't agree more with all the other complaints. I paid my supposed 6 months same as cash account off in June 2002. I was informed AFTER I received my computer (and too late to return it) that I hadn't qualified for that plan, but they had extended me credit. Up until December I...
Entity
DELL FINANCIAL SERVICES - DELL COMPUTERS
Categories: Computer Manufaturers
278, Report:
#88190
Posted Date:
Apr 19 2004
Dell Computer Corporation 6 Months No Interest Ripoff Austin Texas
In December of 2003, we purchased a computer from Dell Computer Corp. I told the sales rep I was interested in the 6 months no interest offer since I was on maternity leave from my company. He explained that a monthly payment was still required, however, no interest would accumula...
Entity
Dell Computer Corporation
Categories: Computer Manufaturers
279, Report:
#81300
Posted Date:
Feb 21 2004
Dell Financial Services DELl FINANCIAL SERVICES/DELL DISHONEST Carol Stream Illinois
I called DELL to purchase TWO 5100 Insprion Computers and talked to MICHELLE SOUTH 800-571-3355 x 89513, I wanted to use my credit card for the purchases, she said that I would not be able to purchase the computers with my credit card, she said they had a 6 month plan, I told her I ...
Entity
Dell Financial Services
Categories: Computer Stores
280, Report:
#78142
Posted Date:
Jan 26 2004
DELL Financial Services ripoff! They billed me for a digital camera that I do not have. Austin Texas
I ordered a digital camera Dec 22, 2003, they added it to my dell preferred account card. They said it would be shipped January 12th. I cancelled the order, and i ordered a different camera, the Second camera i ordered came in less than 24 hours, then i got a surprise. The FIRST cam...
Entity
DELL Financial Services
Categories: Financial Services
281, Report:
#75785
Posted Date:
Dec 24 2003
DELL Computers And DELL Financial Payment agreements ignored: 90 days until first payment became pay right away or you will get late charges and harrassing phone calls. Round Rock Texas
On August 4, 2003 I called Dell to research their laptop computers. I planned to purchase a laptop in November or December and was collecting information to aide me in my decision. After receiving detailed, helpful information regarding my options I was encouraged to make the purc...
Entity
DELL
Categories: Computer Manufaturers
282, Report:
#75444
Posted Date:
Dec 20 2003
Dell Computers Atrocious Dell Customer Service - Dell does not take care of customers after the sale Round Rock Texas
I realize that the people with problems tend to be more vocal than those who have no problems. Even so, if you search the Dell Support forums (http://forums.us.dell.com/supportforums) for words like 'bad', 'terrible', 'lousy', etc. you will see that a substantial number of customer...
Entity
Dell Computers
Categories: Computer Manufaturers
283, Report:
#75176
Posted Date:
Dec 18 2003
Dell Financial Services ripoff Carol Stream Illinois
I have tried to have a clear conversation with Dell for the past 2 weeks and have not been successful. I sent my payment a week before its due and it has been 2 weeks, the check was cashed and they have not posted it on the account, now they are charging for late fees and my account...
Entity
Dell Financial Services
Categories: Financial Services
284, Report:
#75162
Posted Date:
Dec 18 2003
Dell Financial Services IC Systems Abusive treatment from employees ripoff Internet
I have been dealing with this company since July now. Just today I recieved a call from a gentleman who started calling me lazy and telling me that I should not be allowed to have my daughter because I could not pay my computer bill. When I asked to be transfered to his supervisor h...
Entity
Dell Financial Services IC Systems
Categories: Credit & Debt Services
285, Report:
#74509
Posted Date:
Dec 09 2003
Dell And LTD Financials Had to pay for a returned system Internet
I oredered a system from Dell and later decided to change the
configuration. So I re-ordered it. But the previous system was
already shipped. So I returned it the same day I got and paid for the shipping both ways. After a few days I got the system which I wanted and it was on an ...
Entity
Dell And LTD Financials
Categories: Computer Fraud
286, Report:
#74345
Posted Date:
Dec 07 2003
Dell Financial Services Ripoff, keep sending me bills against an account # they can't find... Mason City Iowa
I bought a Dell computer several years ago and had it financed through Dells Finances Services. I paid it off, and about 1-2 years ago, I started getting bills every three or four months for weird amounts. After calling their customer service department numerous times and being tol...
Entity
Dell Financial Services
Categories: Credit & Debt Services
287, Report:
#71226
Posted Date:
Dec 05 2003
Dell Financial Services rip off Harrassment, Austin Texas
I bought a computer from Dell Financial Services for my husband. And we have only had problems with this comapny ever since. The first problem we had they had our due date 2 days before payday and when they called to asked where the payment was, they would not talk to me thay had to...
Entity
Dell Financial Services
Categories: Computer Dealers
288, Report:
#71423
Posted Date:
Nov 09 2003
Dell Computer Corporation ripoff What a freaking joke Dell is when you take the lid off Austin Texas
Since doing business with Dell I have yet to speak with an American person. I wonder if their commercials were done in Bollywood with Indian actors how many people would by their computers? I for one, certainly would NOT!!! I then asked their customer rep if this was an Indian compa...
Entity
Dell
Categories: Computer Manufaturers
289, Report:
#71302
Posted Date:
Nov 07 2003
Dell Financial Services ripoff Austin Texas
Can you say Loan Shark!!
Bought computer through Dell in March, this March 03, using their Credit Card. Total price of $1,956.26, have paid $1,608.50, I still owe $1,068.98. This works out to be $100/mo. in interest, which equates to about an interest rate of 60%. Ever paid 60%...
Entity
Dell Financial Services
Categories: Financial Services
290, Report:
#66080
Posted Date:
Aug 21 2003
DELL bad customer service, harrassment Carol Stream Illinois
I all of the sudden stopped receiving invoices from Dell financial services. I emailed them to let them know and talked to someone by phone. I was assured that a new invoice would be sent. In the meantime, I was called by phone at my place of employment 3 times in that same week to...
Entity
DELL
Categories: Computer Dealers
291, Report:
#59069
Posted Date:
May 31 2003
Dell Computer Dell Financial Services, sent them check $600.00 dollars to pay account in full, cashed my check, did not credit account. the business that doesnt give a dam Carol Stream Illinois
I bought two computers from Dell in the summer of 2001. I have been paying them more then the minium payment every month in efforts to pay off my account(s) early. My wife sent in a check for $600.00 dollars last month. The check cleared my bank account on th 5th of May. I calle...
Entity
Dell Computer - Dell Financial Services
Categories: Computer Dealers
292, Report:
#56758
Posted Date:
May 13 2003
Dell Financial Services ripoff, poor management, nickel & dime-theft, absent communications deceptive company Austin Texas
Purchased Dell computer via Preferred Customer account 9 months ago. Suspicious when didn't receive bill after first inflated payment. Suspicions grew after contacting company by phone and Internet. Needed account number to offset possible errors. Spoke with and contacted 10 sepa...
Entity
Dell Financial Services
Categories: Corrupt Companies
293, Report:
#55861
Posted Date:
May 06 2003
Dell Financial Services The worst customer service and no internal communication. Austin Texas
After purchasing and financing a computer with Dell, I recieved a bill and made a phone payment on April 15. Two weeks later I received a phone call from DFS customer service and was informed that I was 9 days late on my payment. I informed her (the DFS customer service agent) tha...
Entity
Dell Financial Services
Categories: Financial Services
294, Report:
#55282
Posted Date:
May 01 2003
Dell Financial Services did not honor 6 month same as cash, charged late fees, poor customer service and on and on.... Austin Texas
In November 2002, we purchased a Dell computer and networking hardware. An Advertisement on the website stated that we could apply for a Dell Charge Account and if we qualified, we would receive six months deferred billing. We were granted the credit account and expected to pay t...
Entity
Dell Financial Services
Categories: Credit & Debt Services
295, Report:
#54434
Posted Date:
Apr 25 2003
Dell Financial Services ripoff, false financial report Carol Stream Illinois
Contacted Dell Financial Services about incorrect information on my report. Spent over 60 minutes on hold, got transferred twice back to the automated system. Promised by two workers, Heather, and Mel, that I would be transferred to someone who could help, and immediately was return...
Entity
Dell Financial Services
Categories: Computer Service & Repair
296, Report:
#54203
Posted Date:
Apr 24 2003
Dell ripoff Dell Financial Services screwed me over and want $100! Carol Stream, IL Illinois
I ordered a Dell computer at their kiosk at a local mall where a salesman told me that I was eligible for their 90 preferred payment plan which means I had 90 days to pay off the entire cost of my computer interest free which was $779.84. I suddenly recei
Entity
Dell
Categories: Computer Manufactures
297, Report:
#53957
Posted Date:
Apr 22 2003
Dell Financial ripoff mistreated and ripped off New Rocks Texas
Got financing on a computer with Dell Financial, kept noticing all these late fees for $10 here, $10 there. My payments were due the 14th of the month I paid either on the 13th or on the 14th by phone, only to receive Late fees the next month.
When I called to inquire, at Dell C...
Entity
Dell Financial
Categories: Computer Dealers
298, Report:
#49194
Posted Date:
Mar 14 2003
Dell Financial ripoff the financial company that never posts payments and never stops billing late fees Houston Texas
I am glad to know that I am not going crazy and that Dell has not only done this to me. To make an extremely long story short I will just say that. I bought some stuff from Dell a few months ago, after making my first payment I started to get harrasing phone calls from Dell Financia...
Entity
Dell Financial
Categories: Computer Dealers
299, Report:
#49080
Posted Date:
Mar 13 2003
Dell Computer Corporation & Dell Financial Services Rip -Off Scheme DUDE I'M NOT BUYING A DELL Austin Texas
I went to pay my $1,500 computer off over the phone. Chris said that would be just fine then told me there was a a phone pay fee. I said, OK forget it, I'll just mail a check for the balance today.
Chris stated that was fine too, BUT told me I would be billed DAILY for the inter...
Entity
Dell Computer Corporation & Dell Financial Services
Categories: Computer Manufaturers
300, Report:
#47062
Posted Date:
Feb 26 2003
Dell Financial Services ripoff late charges misposting payments wont respond to calls, wont give accouting or statements wont post payments accurately or on time, wont correct Austin Texas
I FED EX ALL PAYMENTS ON MY LEASES TO DELL ON OR BEFORE THE DUE DATE.
I HAVE NEVER BEEN LATE.
THEY SIT ON THEM TO COLLECT LATE CHARGES AND POST ANYWHERE FROM 5 TO 19 DAYS PAST DELIVERY - I HAVE RECORDS OF ALL DELIVERED PAYMENTS SIGNED FOR BY THEM AND ALL CANCELLED CHECKS. ...
Entity
Dell Financial Services
Categories: Credit & Debt Services