26, Report:
#212072
Posted Date:
May 07 2012
Best Western Hotels, best Western International Inc ripoff dishonest rude cheap will not reimburse what they caused!!! Phoenix Arizona
I went online to orbitz.com to make reservations for sometime in December for the bestwestern in Key west, FL. It CLEARLY stated on the reservation page that my debit card would not be charged until I checked into the hotel 4 months from now and then the very next day, to my surpris...
Entity
Best Western International Inc
Categories: Hotel
27, Report:
#856106
Posted Date:
Mar 21 2012
Frontier Motel Poor Service, Digusting Conditions Roswell, New Mexico
I normally dont take the time to write a review, but when I have such a terrible experience I will take the time. FIRST I WILL SAY, DO NOT STAY HERE. PAY A LITTLE BIT EXTRA MONEY AND STAY AT (((competitor's name redacted))) OR ANY OTHER LIKE-TYPE ESTABLISHMENT. DO NOT GO HERE,...
Entity
Frontier Motel
Categories: Motels
28, Report:
#839898
Posted Date:
Feb 16 2012
Orbitz False Advertisement Internet
While I was trying to book a flight for two passengers on orbitz.com the search came up with a price for our trip and when we proceeded to book our trip the price was still the same through the check out process. Right when I pressed the final book button the webpage sent me to the ...
Entity
Orbitz
Categories: Air Travel
29, Report:
#831240
Posted Date:
Feb 13 2012
Orbitz.com Supervisor James (id MHT) in hotel/air packages Orbitz offered $250 off Instant Code Promotion but instant codes don't work and they won't honor their advertising, Internet
ORBITZ $250 BAHAMAS INSTANT PROMOTION CODE IS A SCAM and Orbitz customer service will NOT make good on it!
codes: BAHAMASWINTER250 OR - CTXBAHAMASWINTER
I looked at several places to book online and have accounts with both Orbitz and Expedia. For the trip I was boo...
Entity
Orbitz.com
Categories: Hotel
30, Report:
#827374
Posted Date:
Jan 24 2012
Orbitz Cheap Tickets Horrible Customer Service, Technical Glitch Given False Information Repeatedly Internet, Internet
I booked a hotel through Orbitz.com for my husband and I at the Grand Riviera Princess Hotel. Less than a week before we were due to travel, I realized that the reservation reminder stated that my reservation was for just one person. I found this odd, and alarming, since I had bee...
Entity
Orbitz
Categories: Hotel
31, Report:
#814346
Posted Date:
Dec 27 2011
Orbitz/Ace Rental Car Paid for luxury car and was given premium Internet
I used Orbitz.com to book a rental car. On the website you choose a car type and the price is shown. I chose a luxury car and was happy with the price. The description of the type of car that would be was Cadillac Deville, Lincoln Towncar or similar. I feel that what I received was ...
Entity
Orbitz/Ace Rental Car
Categories: Auto Rentals
32, Report:
#783107
Posted Date:
Sep 30 2011
Webjet.com No refund for their error! Tampa, Florida
I bought 2 roundtrip tickets from NYC to MEX. Every airport has a three letter code. The NYC code is defined as ALL airports in NYC. The MEX code is defined as Juarez International Airport in Mexico City.
I purchased the cheap tickets quickly because of their low price. I later f...
Entity
Webjet.com
Categories: Travel Agencies
33, Report:
#779108
Posted Date:
Sep 20 2011
Hertz Rent a Car Nicaragua Hertz Nicaragua operating under an unfair business practice managua, Nationwide
Dear Sirs,I am writing to inform you of my dissatisfaction with the service at the Counter of Hertz Rent a Car at the Nicaragua Airport on 07 September of this year.On September 7th 2011 I made a reservation online through Orbitz.com. My reservation was approved and I received the f...
Entity
Hertz Rent a Car Nicaragua
Categories: Auto & Truck Rental
34, Report:
#766032
Posted Date:
Aug 18 2011
Cheaptickets.com Orbitz.com ********Lost Thousands Due to Mismanagement by Cheaptickets.com********* No Refund !! Chicago, Illinois
My flight VS#24 was scheduled for 8:55pm May 6,2011 as per the Cheaptickets.com confirmation email as well as the Virgin Atlantic website.
When I reach LAX at 6:15pm I find the VA counter empty. I hear from some LAX staff that the flight has left early and the VA staff had left f...
Entity
Cheaptickets.com
Categories: Travel Agencies
35, Report:
#717334
Posted Date:
Apr 19 2011
Orbitz.com CheapTickets.com Offered one fare for airline tickets and increased it after they took my credit card information, Internet
I am very unhappy with cheaptickets.com and orbitz.com. How could companies get away with a bait and switch operation like this? Offering flights for one price and then increasing the fares after I have entered my credit card information!
Here's what happened: I searc...
Entity
Orbitz.com
Categories: Air Travel
36, Report:
#671643
Posted Date:
Dec 16 2010
Orbiz.com Air Tranz HOE Stole Money Won't Refund even though flight was 2 weeks away Internet
So I booked a flight on Orbitz.com cause the price is good. Well 2 weeks before flying I needed to cancel cause of change in plans. Orbitz doesn't want to refund me. Says is policy to hold money as a credit towards Air Trans. WTF!!!! After arguing with the Supervisor Jennifer claims...
Entity
Orbiz.com
Categories: Travel Companies
37, Report:
#623614
Posted Date:
Jul 15 2010
ORBITZ Orbitz Worldwide Inc Warning: DO NOT USE ORBITZ UNLESS YOU WANT ZERO CUSTOMER SERVICE FROM THE PHILIPPINES Internet
july 14th-15th 2010:
While traveling on a multi destination itinerary I called orbitz to extend the last segment of my flight with carrier United. I was told that there was an airline fee of $150 to rebook and a $30 orbitz fee. In addition to the $180 in fees and that there...
Entity
ORBITZ
Categories: Air Travel
38, Report:
#623602
Posted Date:
Jul 15 2010
ORBITZ Orbitz Worldwide Inc Warning: DO NOT USE ORBITZ UNLESS YOU WANT ZERO CUSTOMER SERVICE FROM THE PHILIPPINES Internet
july 14th-15th 2010:
While traveling on a multi destination itinerary I called orbitz to extend the last segment of my flight with carrier United. I was told that there was an airline fee of $150 to rebook and a $30 orbitz fee. In addition to the $180 in fees and that there...
Entity
ORBITZ
Categories: Air Travel
39, Report:
#584328
Posted Date:
Mar 23 2010
Cheaptickets.com (Orbitz) And Reservation Rewards ORBITZ.com Their Customer service is the worst I have ever, the hung up the phone over ten times on me when I called back they acted as it was someone else on the phone Chicago, Illinois
Orbitz is the worst , I called them over Ten times to change my return ticket and was put on hold for Twenty minutes then was hung up on I called again and had the same happened again I then asked for the manager and was told the person on the phone was the manager. I was then hung ...
Entity
Cheaptickets.com (Orbitz) And Reservation Rewards
Categories: Travel Services
40, Report:
#427154
Posted Date:
Feb 19 2010
Orbitz.com price change in 24 hours after booking- will NOT refund difference- so much for PRICE GUARANTEE Internet
I usually book with (((coompetitor's name redacted))), but after seeing so many price guarantee commercials for Orbitz all over the tv ect, I went to their website and checked out the fine print and looked around. I ended up booking a 5 day vacation to florida for our family of 4, a...
Entity
Orbitz.com
Categories: Travel Services
41, Report:
#470164
Posted Date:
Feb 08 2010
Orbitz.com OVER CHARGE and RIPOFF!!! Chicago Illinois
I booked tickets online for a friend at Orbitz they charged his account twice and then refused to call the bank to have the money released.
I spoke with a customer service representive Meg whom claimed to have faxed the report.
My friends bank informed him that the report ...
Entity
Orbitz.com
Categories: Travel Agencies
42, Report:
#478253
Posted Date:
Nov 20 2009
Orbitz.com overcharged and price gouged, misrepresent fees Chicago Illinois
On 8/9/09 I went to Orbitz.com to shop for reasonable hotel reservations. Since Orbiz banner ads om many websites state that they have Hotel Price Assurance and lowest price guarantee, I used them for the first time. I found a hotel that was located in the city I was traveling to an...
Entity
Orbitz.com
Categories: Travel Services
43, Report:
#480160
Posted Date:
Sep 08 2009
Orbitz Worldwide Inc Orbitz.com Orbitz They take your money and won't let you fly. Houston,
In June I purchased 3 round trip tickets. The only option Orbitz gave us was to receive a paper ticket in the mail. We never received the ticket, and checked every day. I assumed (I travel a lot, and I always only need a confirmation number and ID) that we could go...
Entity
Orbitz Worldwide Inc
Categories: Air Travel
44, Report:
#445506
Posted Date:
Apr 21 2009
Orbitz And Delta Airline Orbitz and Delta ripped me off .orbitz.com/ And Delta Airline Nationwide
On April 7, I booked a flight for my friend, a round-trip from Romania to USA. On April 9, I canceled the flight because my friend failed to get a visa.
The departure flight will be on July 7, and return flight will be on Jan 3, 2010. total amount: $1,124.89 USD
I called Orbi...
Entity
Orbitz And Delta Airline
Categories: Airline Companies
45, Report:
#379562
Posted Date:
Apr 21 2009
Cheaptickets.com (orbitz.com) And Travel RewardsDave CummingDave CummingsCheaptickets.com (Orbitz) And Reservation Rewards Financial Transaction Fraud Kennesaw, Shelton, Connecticut
To anyone else who they have stolen from -I would also advise that you go to your local magistrate/courthouse and swear out a warrant against the below persons. It is a crime to deduct money or provide/facilitate the deduction of money from your account without your consent/or theft...
Entity
Cheaptickets.com (Orbitz) And Reservation Rewards
Categories: Travel Services
46, Report:
#443312
Posted Date:
Apr 14 2009
Reservation Rewards fraudulent business practices Internet
Found out that I've been charged $12/month for my membership in reservation rewards. I somehow signed up for it when buying plane tickets in February 2008 through Orbitz.com. The charges have been made to my Citibank credit card. The credit card company will not allow me a disput...
Entity
Reservation Rewards
Categories: BBB Better Business Bureau
47, Report:
#436621
Posted Date:
Mar 23 2009
Orbitz.com Travel ticket sales I am writing to you to voice my irritation at your customer service and website. Internet
Manager/Supervisor,
I am writing to you to voice my irritation at your customer service and website. I booked a hotel stay for 3 nights and used a $40 discount coupon for 3 nights or more. Your website displayed a price of and should have charged me $341.61, which I agreed to pay. ...
Entity
Orbitz.com
Categories: Travel Services
48, Report:
#431233
Posted Date:
Mar 06 2009
Reservation Rewards / Webloyalty.com SCAM!! Shelton Connecticut
Reservation rewards is known to steal your credit card information from other sites you are purchasing from, such as Fandango.com, Orbitz.com, Expedia.com, and many others. This company has hit me twice now, the first time over a period of years (totally hundreds of dollars). When...
Entity
Reservation Rewards
Categories: Ticket Sales
49, Report:
#416380
Posted Date:
Feb 28 2009
Destination Paradise Hawaii Vacationer's Nightmare Honolulu Hawaii
During our vacation in Waikiki Beach in July 2008, we were approached by someone on the street offering us a free luau in exchange for attending a seminar that would last perhaps an hour. We bought into it. The luau was great.
The seminar took place at Destination Paradise Ha...
Entity
Destination Paradise Hawaii
Categories: Travel Services
50, Report:
#416993
Posted Date:
Jan 28 2009
Orbitz.com * * Orbitz.com is a RIPOFF ! Buyer Beware! * Internet
I purchased trip insurance online for $200. When my return flight was cancelled I called to use the insurance to cover my costs. Then I found out that the insurance was never issued but Orbitz took my $200. I called and it appeared initially that they would take care of everything...
Entity
Orbitz.com
Categories: Travel Agencies