26, Report:
#1268584
Posted Date:
Nov 17 2015
Best Buy Store #377 Deceptive/Misleading Sale Ads & Untrained Employees Prescott, AZ Arizona
November 5th, 2015
My wife and son went to Best Buy to inquire about the IPhone 6 S+. They were in line for approx. 45 minutes and when it was finally their turn they asked to see/purchase a the IPhone 6 S+...the associate unlocked the cabinet looked in and said we don't have a...
Entity
Categories: Audio & Electronic Retail Stores
27, Report:
#1260891
Posted Date:
Oct 13 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1260891-mv3evz-i3wl7gcsqw.png)
Best Buy, Best Buy(eBay store) shipped damaged tv, and claimed i threw a ball at the tv Avondale Nationwide
I ordered a TV from Bestbuy's eBay webstore. I received the tv, but did not open it immediately as it was a gift. When the reciepent opened it the screen was cracked and damaged on one side. BestBuy's eBay store states I can return my orders at a best buy store for exchange or refun...
Entity
Categories: TVs & VCRs
28, Report:
#1251077
Posted Date:
Aug 26 2015
Best Buy appliances, appliance, consumer, electronics, home, bargain, savings, cheap Dublin Ohio
This is a consumer horror story. We spent over 2 hours attempting to purchase a washer and dryer from Best Buy, because we just moved here and the apartment complex only has a hook-up in the apartment - no appliances of that sort. Best Buy makes a two hour window for an appointment ...
Entity
Categories: Audio & Electronic Retail Stores
29, Report:
#1202776
Posted Date:
Jan 20 2015
best buy Lousy Customer Service Nationwide
Bought an HP laptop as a gift for an elderly family member , the unit wasn't received until Dec 20 then had to be wrapped and reshipped to NJ . It arrived on Dec 27 and wasn't set up till Jan 3-4
IT was plugged in for 2 weeks and on about the 12th she noticed the battery wasn't ch...
Entity
Categories: Computer Dealers
30, Report:
#1202798
Posted Date:
Jan 20 2015
Matt Swenten, MS Studio Design this guy is selling bogus flat-screen TV,s and theatre equipment. He approached us at the truck stop in Kingman, Arizona he said he lives in Tempe, has family in Tooele, U Arizona
This guy is the ultimate rip-off artist. Business card says he operates in AZ, NV, CA & UT. Phone number on card is bogus. His name is also bogus. He was selling this stuff out of a white minivan and indicated that all the stuff came from the Best Buy Store that closed in To...
Entity
Categories: Miscellaneous Electronics
31, Report:
#1201246
Posted Date:
Jan 15 2015
Geek Squad, Best Buy Watch out!!!! Re-billing even though cancellation. Poor customer service. Minneapolis, Minnesota
Watch out regarding Geek Squad protection plans!!! I had damage to my phone that they determined was a factory-created problem and they would not cover it. What a waste of money for Geek Squad protection. When I asked to cancel the customer service rep became impat...
Entity
Categories: Audio & Electronic Retail Stores
32, Report:
#1200890
Posted Date:
Jan 11 2015
Best Buy Geek Squad Best Buy / Geek Squad canceled order then added $300 while leaving off the warranty! Nationwide
All I wanted was installation of the gas dryer I had ordered online at Best Buy (with a warranty) for $585. I called 1-800-BestBuy and got transferred again and again. I finally got someone to arrange installation, but they canceled my first order and started a new order. They...
Entity
Categories: Appliances
33, Report:
#1191231
Posted Date:
Nov 25 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1191231-gri6io-duyscj1eri.png)
savyon grant i met her in Hackensack next to the court house . Met her in hackensack , acused of open box by bestbuy . she sided with best buy ,she ask for more money when i saw how she acted in favor of best buy i did not pay her , she whisper to the judje something and i end up in prison 3 month . Even in side the prison a NICE cop check why i'm in prison he said no reason BECUAUSE i did not pay her the rest of the money she put me in prison 530 Sylvan Ave,Englewood New Jersey
Start looking for lawyers i walk into a building next to the court house in hackensack Met her in the building , because of an incident happend in best buy store , worker seen an open box and i was acused of it , cops came over ,i was taking to the police department , while i ...
Entity
Categories: Attorneys & Legal Services
34, Report:
#1169798
Posted Date:
Aug 14 2014
Best buy Con artists West hollywood California
My daughter began having trouble with her Samsung television. The geek squad came out and determined the television could not be fixed and since she had an extended warranty it would be replaced. After taking the 50 inch television in to the west Hollywood store we were told that si...
Entity
Categories: Customer
35, Report:
#1118418
Posted Date:
Jan 25 2014
Best Buy Store #440, Bowling Green, Kentucky Store Manager Worst Customer Service EVER Bowling Green Kentucky
Well one of the greatest love affairs of all times has ended. Yes you heard right, my boyfriend Jason has broken up with Best Buy. I never thought I’d see it in my lifetime. He has lived and breathed his love for Best Buy for years. In fact when we travel, he makes it a point to v...
Entity
Categories: Audio & Electronic Retail Stores
36, Report:
#1111193
Posted Date:
Dec 28 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1111193-3xupn3-kuxd4zq0hv.png)
BEST BUY STORE-BAYTOWN TX #952 Chris Allen General Manager WORST BUY STORE BAYTOWN TX # 952 (NO REFUNDS ON DEFECTIVE PC GAMES) Baytown Texas
It use to be that Best Buy really truly was a Best Buy, but now after a recent bad shoping and defective product purchase and no Refund policy..... It's a Worst Buy you could ever make. On 12/26/13 at 10:47am my wife decides to go to local Best Buy and make a purchase of a pc game s...
Entity
Categories: Computer Software
37, Report:
#1100757
Posted Date:
Nov 20 2013
Best Buy (Store 551) Ted - from Geek SquadDavid - Manager Failure to honor warranty, insulting customer, charging for additional warranty through no fault of customer Sunrise Florida
My husband and I bought MacBook Pro15 as a graduation gift for my son in the spring of 2012. At that time, knowing that he was going away to college, we bought the top of the line store warranty for the computer. This warranty allowed my son to take the computer to any Best Buy stor...
Entity
Categories: Computer Service & Repair
38, Report:
#1094659
Posted Date:
Oct 25 2013
Best Buy's Pacific Sales Department Pacific Sales Kitchen, Bath and Electronics Fraudulant access and Best Buy Credit Card Charge by Best Buy/Pacific Sales employee Springfield Virginia
On October 1, 2013, my daughter, her fiance and I went to the Best Buy store in Springfield VA to cost compare the prices for a refridgerator and cooktop. We found both at this store at a reasonable price and worked with what I thought was a Best Buy employee to write up...
Entity
Categories: Specialty Stores
39, Report:
#1084380
Posted Date:
Sep 14 2013
Best Buy Geek Squad not worth Squat Grand Rapids Michigan
I bought a brand new Asus Laptop in march of 2013, paid a total of $1210.00 for the computer as well as a 2 year all-inclusive warrantee. Within 2 months the computer's touch screen would randomly shut off, the keyboard would stop working as well as the touchpad. These issues contin...
Entity
Categories: Computer Service & Repair
40, Report:
#1072478
Posted Date:
Aug 02 2013
Best Buy Three weeks of return/exchanges with Best Buy all due to their negligence. South Richfield Minnesota
Three weeks ago I ordered a stacked GE gas washer/dryer online from Best Buy. When it arrived, it was damaged so it was not installed. I called customer service and after speaking on the phone with an agent for awhile, we decided to a return exchange for the same item. She als...
Entity
Categories: Appliances
41, Report:
#1070517
Posted Date:
Jul 27 2013
Best Buy and GeekSquad store 2058 and Best Buy store 1157 Be Warn they damage laptop refuse to Honor warranty,pack of lairs waste of time& money Baton Rouge Louisiana
Entity
Categories: Unusual Rip-Off, ORGANIZED CRIME
42, Report:
#1067204
Posted Date:
Jul 15 2013
Best Buy store 442 BayShore 1 word... GROSS Management is a disgrace! Bay Shore New York
This store is the worst best buy ever. Go elsewhere.
Entity
Categories: Audio & Electronic Retail Stores
43, Report:
#1063696
Posted Date:
Jul 02 2013
Best Buy A refrigerator lasted under a month and they refused to replace due to 15 day return policy. Minneapolis Minnesota
I recently made an online puchase on 5/31/2013 and it was delivered 6/5/2013. It was purchased to use in the basement. I recently went to get something from it and it was not even cold. I tried 4 different times to call Best Buy and finally got through after about a ten minute wait....
Entity
Categories: Appliances
44, Report:
#1007951
Posted Date:
Feb 21 2013
Best Buy They allowed my father in law personal ID s to be used by a stranger. They have video tape evidence but refuse to use it to release his name from this debt.....stranger purchase a lot of gift cards. rockford, Illinois
Best buy store in Rockford, Il. allowed a stranger approximately 40 years old..(Female) to open up a Best Buy credit account around Christmas time. Using an an eighty year old mans ID's. There is video evidence to show how she did it as there are camera...
Entity
Categories: Credit Card Fraud
45, Report:
#1015968
Posted Date:
Feb 18 2013
BESTBUY INC STORE 509 SUBSTANDARD SERVICE,FRAUDULENT INFO ,DAMAGED APPLIANCES RICHFIELD, Minnesota
December 26th 2012, my wife and myself were Major appliance shopping,we stopped into Best BUY store 509, we bought close to $2000.00 rein appliances.The salesman asked if we needed installation for our Ice machine.
We asked if we needed to provide any parts or any waterline or an...
Entity
Categories: Appliances
46, Report:
#1008658
Posted Date:
Feb 04 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/f152fbb0-8eb6-428d-8eee-14266c18f792.png)
Best Buy Hubert Joly Hubert Joly and Best Buy are liars and provide the worst service ever! Richfield, Minnesota
I recieved a pair of Beats Headphones for Christmas. I called the Best Buy store in McKinney, Texas and was told I could exchange them. I went to the store. I had talked to the store Manager and was told no problem. I went to the store and then was told you can't. I had made i...
Entity
Categories: Audio & Electronic Retail Stores
47, Report:
#996333
Posted Date:
Jan 14 2013
Direct TV Smart Circle, Best Buy Fraud, Elder Abuse in Financial transaction West Covina, California
I am 65 years old and I am a victim of Elder Abuse-Fraud in a financial transaction.
While visiting the Best Buy Store in West Covina, CA we were approached by a Direct TV salesman Brandon Downs, who asked us about our current cable service. We told him were not interested be...
Entity
Categories: Cable Companies
48, Report:
#967035
Posted Date:
Jan 06 2013
Best Buy, Mankato, Minnesota, another Big Brother scumbag store that subscribes to the pigs at The Retail Equation Invaders of privacy! Mankato, Minnesota
Everyone knows that Best Buy employs liars and deceivers to sell their wares.
For example, have you noticed if you go into one of their rip-off joints, the sneaky sales people always come up to you with the same BS? ie, I see you're looking at that (whatever it is you'r...
Entity
Categories: Department & Outlet Stores
49, Report:
#972148
Posted Date:
Nov 21 2012
Best Buy Mankato, Minnesota. Best Lie Liars - Scammers - Cheats - Hucksters - Con Artists Mankato, Minnesota canada
Short & Sweet:
The Best Buy store in Mankato, Minnesota, is a scumbag store. The Best Buy store in Mankato, Minnesota, is filled with lying scumbags that will absolutely tell you anything, (any BS lie), to get you to buy something! Do not trust these scammers d...
Entity
Categories: Department & Outlet Stores
50, Report:
#956915
Posted Date:
Oct 18 2012
Geek Squad Charlotte N.C. The midtown Best Buy Store. GEEK FRAUD! they refuse to give me a copy of why they said my old laptop needed to be replaced Charlotte, North Carolina
In April 2012 my daughters laptop charger cord broke of in her laptop. She is in college and was at the end of the semester and had a lot of her term papers on the laptop. She took the laptop to the Geek Squad in the Best Buy Store in Charlotte N.C. She was told the the old computer...
Entity
Categories: Computer Fraud