26, Report:
#1371368
Posted Date:
May 04 2017
TENNECO AUTOMOTIVE OPERATING COMPANY INC TENNECO, MONROE, WALKER EXHAUST, AXIOS, RANCHO, DYNOMAX, THRUSH, FRIC-ROT, FONOS, MONROE SHOCKS SUMMER RIDE EVENT $80 PREPAID VISA WILL NOT HONOR PROMOTION LAKE FOREST Illinois
Tenneco is a publicly traded company that provides automotive products throughout the US that includes the brand Monroe Shocks A review of their website states they share a commitment to helping our customers achieve success. Their values include Accountability, Transparency, an...
Entity
Categories: Auto Parts
27, Report:
#1367268
Posted Date:
Apr 12 2017
rockauto RockAuto is fraud Madison, Wisconsin Internet
RockAuto.com company is fraud. Sent me the wrong parts and claim I have to pay restocking and reshipping and still they tell me they won't give me any refund.
Complete fraud! Checked the compatibility of my vehicle with parts even and they still sent the wrong parts claiming it was ...
Entity
Categories: Auto Parts
28, Report:
#1360688
Posted Date:
Mar 09 2017
Rockauto.com DO NOT BUY Cleveland Ohio
Do not buy from rock auto if you want a decent shipping time it's taken over a week and still got the parts ordered on 3/5/17 and the expected date is soppesed to be 3/9/17 and now has been moved back to 3/14/17. I got my order from Texas before I got the one Cleveland oh and ...
Entity
Categories: Auto Parts
29, Report:
#1346008
Posted Date:
Dec 28 2016
Rockauto.com False advertisemement, selling of inferior parts under name brands Internet
I thought I would try Rockauto.com since it's
Nearly impossible to find name brand wheel bearings at local outlets. Rockauto advertised Timken wheel bearings. I ordered them and recieved some off brand Chinese bearings.
Their return process is so confusing and non-userfriendly tha...
Entity
Categories: Auto Parts
30, Report:
#1344644
Posted Date:
Dec 21 2016
Lkq corporation Hosed by lkq corp Internet
I recently purchased a remanufactured rear axle assembly through rockauto.com from LKQ corp. 1 month and 2000 miles later the axle seal started leaking. Contacted LKQ for a warranty claim they asked for pictures and had me send it to a licensed repair shop. I sent it to mayflower se...
Entity
Categories: Auto Parts
31, Report:
#1340023
Posted Date:
Nov 27 2016
Rockauto.com Rockauto.KKK Rude, racists, rip-off, package never delivered, Customer Service is rude racist, and manager too.. Madison, wisconsin Internet
RockAuto.KKKscrewed me on shipping, tried to blame FedEx. CSR is a racist, smart a** little prick, and his manager too. Package NEVER delivered, but they waited 10 days for return inspection, which if damaged would be between them and the shipper since it was never delivered. ...
Entity
Categories: Auto Parts
32, Report:
#1318471
Posted Date:
Jul 23 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1318471-4oldvd-l9iiwaapap.png)
RockAuto.com RockAuto, Rock Auto Parts Poor Return Experience Support Bad Attatude Madison, Wisconsin 53719 Internet
In the past yesr i purchased many parts from rockauto for a collectible car. An AC low pressure switch developed a referigerant leak within the warranty period. Initated a warranty return / replacement that was somewhat challenging, links popped open new tabs, jumped through hoop af...
Entity
Categories: Auto Parts
33, Report:
#1311166
Posted Date:
Jun 13 2016
Rockauto ripped me off Internet
one of the parts I ordered was the wrong one - would not fit. they said it should have and it wasn't their fault so they were only refunding me half of the price. Very rude! Have not seen a dime of this money, and probably never will.
Entity
Categories: Auto Parts
34, Report:
#1307973
Posted Date:
May 27 2016
Stay away from RockAuto.com Parts catalogue inaccurate and company will not issue refund for the parts internet
I ordered tire pressure monitors (cost $107) for my vehicle using the RockAuto.com online catalogue. The parts arrived and I paid $100 to have them installed. They would not work so I took the vehicle to a local Chrysler dealer for diagnosis. He said they were the wrong parts and ...
Entity
Categories: Auto Parts
35, Report:
#1274951
Posted Date:
Dec 18 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1274951-ul4k3p-readqfxpta.png)
Rockauto Damaged parts and poor costumer relations. Pitman Nationwide
Rockauto products are poorly packed, handled and are often delivered with major cosmetic damage and or broken.
My major complaint with Rockauto was when I had submitted a warranty claim on an alternator that had less than 50 miles on it. Paid for shipping to get it my house and then...
Entity
Categories: Auto Parts
36, Report:
#1273469
Posted Date:
Dec 11 2015
Rockauto LLC defective parts supplier-keep paying the shipping fees-keep sending defective parts over and over Internet
I got ripped off by this company both times I used them for parts. Once might just be a mistake. Twice, I think not. SHISTERS! Parts shipped are faulty and replaced with faulty parts after you pay the shipping over and over. At customer service, the female that answered the phone ...
Entity
Categories: Auto Parts
37, Report:
#1263796
Posted Date:
Oct 27 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1263796-8nz7td-f4q70r9xbz.png)
Rock Auto .com Quality control is done by us, the customer.Fine if you're a hobbyest with spare cars. Madison Wisconsin Internet
I recieved a broken fiberglass part in an undamaged plastic bag, flopping around inside of a cardboard box. The box was undamaged. This packaging does not meet their own requirements for return shipping.
Though we were at home at the time of delivery, we were unable to get from the ...
Entity
Categories: Auto Parts
38, Report:
#1247231
Posted Date:
Aug 08 2015
RockAuto Purchased an O2 sensor, order 34519289. Causes a permanent fault reading. Madison Wisconsin
I purchssed an O2 sensor from RockAuto, order #34519289, for a 2006 Dodge Dakota, to take care of an intermittant. After installation, I now have a permanent fault, and and inspection is due at the end of the month. I did have someone else install the part, someone with years of ex...
Entity
Categories: Auto Parts
39, Report:
#1209446
Posted Date:
Feb 16 2015
RockAuto Parts Warning RockAuto customers!!!!! Madison Wisconsin
Warning RockAuto customers!!!!!
If you purchase parts from RockAuto and they are defective you may NOT get a refund.
I recently purchased a power steering pump and did not have a chance to put it on right away. When I did it leaked all over the place. It ruined my alternator and pow...
Entity
Categories: Auto Parts
40, Report:
#1188915
Posted Date:
Nov 14 2014
Midas DISHONEST, OVERCHARGE, RUDE Summerville SC
So I brought my car in for a routine oil change and a courtesy safety inspection. I was told the oil change would cost $26.99 without tax. There's a coupon on the website for a $19.99 oil change but they didn't want to honor it without being told about it. Mistake 1. Then the guy ...
Entity
Categories: Mechanics
41, Report:
#1188167
Posted Date:
Nov 11 2014
Midas Overcharged for parts on exhaust system repair. Catonsville Maryland
I took my car to Midas to have a noisy exhaust checked out. They quickly identified the problem, a section of the exhaust was rusted out and leaking. They charged me $454.99 for the pipe, and then as they were replacing the pipe, they informed me the O2 sensor needed replaced also a...
Entity
Categories: Auto Repair Service
42, Report:
#1114362
Posted Date:
Jan 10 2014
autozone chad simpson,john taylor,david crawford,mike campbell,kim brymer push-push-push,push grease packs on people,if they dont want them,just type in part number when customer not looking.they want you to sell a pack of felt washers and 2 packs of battery grease with each battery sold,if not these people eat your a-- out,then have you closing store and opening the next morning,also will cut your hours to try and get you to quit.az has 3 cents in these packs of grease and sell it for $1.39each pack.it is the most profitable item in autozone. gastonia North Carolina
i worked for autozone for several years.i know how they work.sell,sell,sell.but if stupid is involved they screw the customer.for example you have a customer with a CEL on,and it has 6 different codes pulled from ecm.it might say 02 sensor bad,and mass air flow sensor bad,and p0300,...
Entity
Categories: Auto Parts
43, Report:
#1097093
Posted Date:
Nov 05 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1097093-4mknvj-dpsmagrhxz.png)
RockAuto, LLC Rock Auto Parts bad customer service, product missing parts, won't pay return shipping Madison Wisconsin
I bought an A/C Compressor and when I got it, it was missing parts that should be with it to function in my car. It was missing a pressure switch and pressure valve. Rock Auto kept ignoring my emails and a PayPal dispute I made claim of. I called Rock Auto up and explained the probl...
Entity
Categories: Auto Parts
44, Report:
#1091795
Posted Date:
Oct 14 2013
Parts Train PartsTrain.com : Web Glitch, Wrong Part, Tough Luck Internet
I used Partstrain.com to search for and buy a part for my truck. The website has a handy tool that allows you to select precisely the part you need based on vehicle info you enter. However, at the time I placed my order, they had an apparent glitch in their vehicle match tool, and t...
Entity
Categories: Auto Parts
45, Report:
#1083608
Posted Date:
Sep 11 2013
rockauto.com Rock Auto Sent wrong part which caused hundreds of dollars in damage internet
I am rebuilding my toyota camrys engine and used rockauto.com for most of the parts required. One of the many parts I ordered from them (totaling about 1,000$) was a timing belt component kit which included a tensioner pulley and spring. After I had everything installed and started ...
Entity
Categories: Auto Parts
46, Report:
#1073773
Posted Date:
Aug 07 2013
RockAuto Watch out on the expected delivary date/ No customer service Internet
I purchased from this compnay and now won't get my part as it suggested on time. I paid the extra 10 bucks to get it here for Thursday. Scam company...can't even use your own Fed Ex account as this is the only way you can upgrade the shipping if you want the part sooner. They won't ...
Entity
Categories: Auto Parts
47, Report:
#1068754
Posted Date:
Jul 21 2013
Rockauto LLC.com Shipped wrong product, refused full reimbursement of cost, shipping Madison Wisconsin
Ordered window lift for Ford Windstar. Supplied all information requested by Rockauto.
Order received promptly.
Submitted winddow lift to mechanic for replacement.
Mechanic reported that wrong window lift was supplied by Rockauto. Mechanic was forced to go to Napa to obtain c...
Entity
Categories: Auto Parts
48, Report:
#1055266
Posted Date:
May 31 2013
Firestone Complete Auto Care Incorrect parts, price gouging, unnecessary service recommendations Saint Louis Missouri
This review is to expose these guys for the scam artists and/or incompetents that they are.
Here's the story:
I noticed a squeaking coming from my car's rear suspension. Online research told me that the most likely culprit was worn bushings that needed replacement, so after cal...
Entity
Categories: Auto Repair Service
49, Report:
#991018
Posted Date:
Jan 07 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/9740da6a-9546-4dac-88c2-75fe73c7c8d9.png)
LKQ U-Wrench-it, You Wrench it ripoff overpriced scam FAKE RUN!!!! HORRIBLE!! Internet
People who , listen up people if you need anything for a car LKQ needs to be the last place to call. I checked out several websites, like ebay, amazon, certifit, rockauto, and lkq.
ebay, amazon, certifit, and rockauto, all are around $50-65 shipped, to my door within 2-3&nb...
Entity
Categories: Auto Parts
50, Report:
#987996
Posted Date:
Dec 28 2012
RockAuto RockAuto sent me defective fuel infectors Internet
RockAuto.com sent me defective fuel injectors for my 1999 chevy camaro.
They chevy dealer charged me $600 to install these injectors, find that they were bad, and have to re-install my old injectors.
RockAuto says too bad we aren't responcable for bad parts????
Entity
Categories: Auto Mechanics