26, Report:
#443322
Posted Date:
Apr 14 2009
Symantec, Norton 360 Lost my files that I had backed up with their online backup, ZERO response after SIX contacts to their support service! Cupertino California
Norton 360 allowed a program called 'fakeavwarning.trojan' into my computer, which caused it to crash.
I had to recover my hard drive with the factory recovery disc, losing all my hard drive files.
I thought Good thing I have online backup!---NOT!
I used the 'restore files'...
Entity
Symantec
Categories: Computer Software
27, Report:
#409247
Posted Date:
Jan 07 2009
Symantec Inc. & Norton Caveat Emptor - Your Computer is NOT safe with Symantec Norton Programs. Cupertino California
Internet pirates attack everything from our personal bank accounts to entering our private email accounts. As a consumer, we try to protect ourselves using brand name products that catch viruses, malware, and spyware. One well known company, Symantec, offers Norton products that giv...
Entity
Symantec Inc. & Norton
Categories: Computer Software
28, Report:
#398022
Posted Date:
Dec 05 2008
NORTON Symantec THINK AGAIN!! DONT GIVE NORTON Symantec BANKING ACCT INFO will steal from acct Cupertina CA
On Oct 11, 2008 I order a norton key because I lost the original code for the norton antivirus software. The order page stated its only 39.98 for the basic norton sercurity key however once I entered my banking acct info and press submit the confirmation came up and said thank you ...
Entity
NORTON Symantec
Categories: Computer Software
29, Report:
#375988
Posted Date:
Sep 25 2008
Symantec - norton Security unauthorised billing to my mastercard after updating norton security online Melbourne Australia
i upgraded my norton security online and used what i thought was a secure payment from my mastercard,now however i have noticed two lots of $39.95 australian dollars that have been debited without my authorisation.Immediately contacted my bank as well as symantec.Symantec are trying...
Entity
Symantec (norton Security)
Categories: Door to Door Sales
30, Report:
#375785
Posted Date:
Sep 24 2008
SYMANTEC NORTON 360 Antivirus Software DOES NOT PROTECT YOUR PC INTERNET
Almost 2 years a go, i did purchase a SYMANTEC NORTON 360 software to protect 2 of my laptops. and 1 pc. at my house ageints the spyware and smiler virisus.(recomended by microsoft). I think i did pay them almost $70.00 for that service. after 1 year the Pc i had at home got a spyw...
Entity
SYMANTEC NORTON 360
Categories: Computer Software
31, Report:
#357621
Posted Date:
Jul 31 2008
Symantec Norton 360 Norton 360 eats hard drive Cupertino california
Last month I purchased the Norton 360 at Staples. I was told this is a great sypware and virus protector. Now a month later I cannot system restore to get my computer working like it was before this Norton 360 install. I had a computer greek come to my house to install this software...
Entity
Symantec Norton 360
Categories: Computer Software
32, Report:
#352699
Posted Date:
Jul 18 2008
Symantec Norton Rebate - Symantec Corporation I purchased the Norton Internet Security 2008 on April 4, 2008 and mailed in my forms on 5 April 2008. I received an email stating that they needed some missing materials. HOwever I mailed everything to the address provided me on the form. I still have not received my rebate after all those months. I recently contacted the above number 1-866-206-8800 and was told to resend my information. Saint Thomas Ontario, Miami Florida
I purchased Norton Internet Security on 4 April 2008 and was advised that I would receive a forty dollar rebate. what a deal, so I thought, so I mailed a copy of my proof of purchase, my orginal bill, and the orginal form to the address located on the rebate form. However, as of t...
Entity
Symantec Corporation
Categories: Computer Software
33, Report:
#321850
Posted Date:
Mar 28 2008
Norton SymNorton Symantec AntiVirus CREDIT CARD THEFT Cupertino California
I purchased Norton Antivirus for a Mac computer in 2006 because I was getting so much spam from Nigeria...
After installing the product on my Mac, it ran slower than a dog. After a couple of months, I removed the product from my computer.
What I didn't know, Symantec has (som...
Entity
Norton Symantec AntiVirus
Categories: Corrupt Companies
34, Report:
#320870
Posted Date:
Mar 25 2008
Norton Symantec Corporation They hacked into by bank acct Cupertino California
March 2007 I used a debit card linked to my bank account to renew Norton Symantec. That debit card was disabled in July 2007 and the number was no longer valid.
My Norton Symantec virus protection' was due to expire this year on March 24th, 2008. I began receiving e-mail notices...
Entity
Norton Symantec
Categories: Computer Software
35, Report:
#305505
Posted Date:
Feb 02 2008
Symantec Norton - activeeuro.com Renewal Norton Subscription Renewal Internet
I have installed Norton ant-virus software on my mother-in-law's computer and used my credit card to pay for the subscription. I assumed this was for one year but must have included automatic renewal as I now have a renewal subscription debited against my credit card. In addition, o...
Entity
Symantec Norton - activeeuro.com
Categories: Computer Software
36, Report:
#302108
Posted Date:
Jan 21 2008
Symantec Norton Anti Virus sold a program to me that doesnt work with the product key they provided Internet
I purchased the physical norton antivirus disc brand new from best buy. After using it for 6 months then having to reload it I was informed by norton that my product key would have to be repurchased yet again for $39.99. I paid for it once already and own it, therefore should not h...
Entity
Symantec Norton Anti Virus
Categories: Software
37, Report:
#299762
Posted Date:
Jan 14 2008
Symantec Norton Virus Protection with a catch Internet, Nationwide
For years we and our company have used Norton Anti-Virus to protect our machines. For many months a malware pop up continually pops up redirects to their website and gives information of urgency.
Tonight after attempting to download our update to the program on their website w...
Entity
Symantec Norton
Categories: Software
38, Report:
#294315
Posted Date:
Dec 25 2007
Norton; Symantec lack of real support, answers, etc when computer crashed after using their product Cupertino California
I've used Norton products for years and never had a bit of trouble with them, never contacted the company for any type of help. Since they changed a couple years ago --(would automatically debit any credit card used on line to purchase with next year's version) -- I wanted control ...
Entity
Norton; Symantec
Categories: Computer Software
39, Report:
#293193
Posted Date:
Dec 20 2007
Symantec Norton Raided bank account for $42.79 on 12/18/07 with no contact from me or my approval. Internet
On 12/18/07 there was a charge in my bank account of $42.79 from Symantec Norton. I went onto their website and in contact us demanded my money back. I have not heard from them.
I think the website symantecnorton.com/csca is bogus. It is a nondescript page with nothing on it. ...
Entity
Symantec Norton
Categories: Corrupt Companies
40, Report:
#283067
Posted Date:
Nov 06 2007
SYMANTEC- NORTON automatic renewal of a program I did not request ,part of programs included in new computer Internet Internet
Symantec-Norton has automatically renewed and billed me for a program (SYMANTEC INTERNET SECURITY) which I did not buy.
This programm was included in a new TOSHIBA computer without my knowledge at the time of the purchase.
Good business procedures would have required the Compa...
Entity
SYMANTEC- NORTON
Categories: Computer Software
41, Report:
#259937
Posted Date:
Jul 10 2007
Symantec, Norton Internet Security 2007 not so secure Cupetino California
One would expect that a company such as Symantec would produce an anti-virus program that detects viruses, adware, malware and other malicious programs. One would also expect that upon reading the back of the Norton Internet Security 2007 box, you could expect a hihgh level of secur...
Entity
Symantec
Categories: Computer Software
42, Report:
#248284
Posted Date:
May 11 2007
Symantec ZERO Customer Service for non-functioning product Cupertino California
Email I haven't yet sent because I'm awaiting a refund:
After FOUR hours of MY precious time I finally got your program installed on MY computer.
SEPARATE ISSUE:
MAY 3, 2007
I - STUPIDLY - purchased & downloaded another 40mb Symantec Anti-virus program for MY SON'S compu...
Entity
Symantec/Norton
Categories: Computer Software
43, Report:
#239335
Posted Date:
Mar 17 2007
Norton, Symantec Norton 360 incomplete product, deceptive advertizing Ripoff Cupertino California
I recenting purchased a product from Symantec, called Norton 360. Supposedly the newest and best security product for your PC. It also shows basic endorsement by CNET. After purchase and download/install, there seemed to be a problem. I went to the product web page and there lis...
Entity
Norton, Symantec
Categories: Computer Software
44, Report:
#236133
Posted Date:
Feb 16 2007
Symantec Norton faulty product, no help from tech/customer service Internet
Dealing with Symantec has been a nightmare. Upon renewing my subscription and downloading the new version of Norton Anti-Virus for two of my computers, error messages were popping up left and right. I did follow the links that said they were leading me to a solution but all I got ...
Entity
Symantec Norton
Categories: Computer Software
45, Report:
#230794
Posted Date:
Jan 16 2007
Symantec - NortonSymantec - Norton Non installation, non technical support Cupertino California
*Live updates failure to complete
*Virus definition check Norton anitvirsus not installed
*Auto-protect check Norton anitvirsus not installed
*Last virus scan check Norton anitvirsus not installed
October 2006 tried updating failed, sent symantec a notice.
October 12, 200...
Entity
Symantec - Norton
Categories: Computer Software
46, Report:
#206891
Posted Date:
Aug 19 2006
Symantec Live-Update - Subscription Scam Cupertino California
Do own a Symantec product that utilizes Live-Update?
Then you may wish to check out this Rip-Off Report.
I have Symantec - Norton Internet Security 2005 installed on my system (along with many other Symantec Products). My current subscription expires on Sept 2, 2006. However, fo...
Entity
Symantec
Categories: Computer Software
47, Report:
#191998
Posted Date:
May 17 2006
Symantec - Norton AV REBATE Refusal and Software Ripoff Cupertino California
I was ripped by the same $20 software rebate as several others and now my software suddenly expired to 0 days after only 2 months of the year subscription! Symantec refuses to reply to ANY contact.
After purchasing Symantec's Norton AV 2006 I submitted the rebate form and proper ...
Entity
Symantec
Categories: Software
48, Report:
#177030
Posted Date:
Feb 19 2006
Symantec Norton Internet Security 2006 ripoff rebate not paid Cupertino California
Purchased Norton Internet Security 2006 on 10/25/05. Rebate of $15.00 was promised if you were updating a from a previous version. I was upgrading from Norton Internet Security 2004.
I filled out the form, enclosed a copy of my receipt, the UPC code from the box and a copy of t...
Entity
Symantec
Categories: Computer Software
49, Report:
#170352
Posted Date:
Jan 04 2006
Symantec ripoff, incomplete software, bad tech support, selling bad software Cupertino California
When a buy a product, especially software, I require it to do exactly what it says on the box and in the manuals. symantec since it has grown during the years has in fact gotten lazy and sloppy and I consider them with what follows to be from one of the once best to one of the worst...
Entity
Symantec
Categories: Computer Help Desk
50, Report:
#168812
Posted Date:
Dec 21 2005
Symantec Norton Anti-virus ripoff, whitewash, diversion and lies Cupertino California
I did a check on the symantec site for problems because I hadn't seen any indication of the program *blocks or notices* even though my NIS center showed me as fully protected. Their own problem scanned that I did not have any updates and that my updater needed fixed - did I want th...
Entity
Symantec Norton Anti-virus
Categories: Internet Services