51, Report:
#417080
Posted Date:
Feb 02 2009
Charter Communications, Charter THE WORST INTERNET PROVIDER!! HORRIBLE CUSTOMER SERVICE!! DECEPTIVE!! St. Louis Montana
This company should not be allowed to provide internet service. They have horrible customer service, and the technicians(once you can actually get one out) dont know a phillips screw driver from a ballpoint pen.
My situation...I have had problems with them since day one. Everyt...
Entity
Charter Communications, Charter
Categories: Internet Service Providers
52, Report:
#401335
Posted Date:
Dec 15 2008
Charter Communications - Charter Cable, Installation disaster on a 1890's historic home in Greenville South Carolina
November 19, 2008
DAMAGE TO HARDWOOD FLOORS IN RECENTLY RESTORED HISTORIC 1890'S HOME UNRESOLVED
I am normally a patient understanding man. However Charter Communications has pushed me to my limit. I am a design/build project coordinator for new construction and remodels. ...
Entity
Charter Communications - Charter Cable
Categories: Cable TV
53, Report:
#383029
Posted Date:
Oct 20 2008
Charter Communications charter accepts payment one month and not another??? Baraboo Wisconsin
10/20/2008 , went to the local office today to pay my cable bill,and after writing checks for 6 months there they tell me they cant accept my check i have to pay with cash or money order.
i asked why and the lady tells me because you bounced a check in may of 2008. i told her that ...
Entity
Charter Communications
Categories: Cable Companies
54, Report:
#374220
Posted Date:
Sep 19 2008
Charter Communications Charter Communications Incompetant Business Practices St.louis Missouri
My husband and I just bought our home in Fort Worth, Tx June 2008, our service provider that we had in our previous town did not have service at our new city so I called Charter to order service. I had a few minor issues with my service so I had called tech support and recieved help...
Entity
Charter Communications
Categories: Cable TV
55, Report:
#372562
Posted Date:
Sep 13 2008
Charter Communications Charter Needs to Be Fined or Shut DOWN Roxboro Nationwide
The cable account was past due and service was interrupted the morning of 9/7/08. I called Charter Communications, paid the past due amount using my VISA debit card and was given a confirmation number. Our service was restored before I ended my call. In subsequent days, we have b...
Entity
Charter Communications
Categories: Cable Companies
56, Report:
#356138
Posted Date:
Jul 27 2008
Charter Communications, Charter Cable Bad customer service, lame excuses, terrible cable service provided, high prices St. Louis Missouri
When my family and I moved to Augusta, GA we had no choice but to use Charter as our cable provider because we live on the Army post, Ft. Gordon. We were only going to be here for 6 months so it didn't make a lot of sense to us at the time to go with satellite as they require a con...
Entity
Charter Communications, Charter Cable
Categories: Cable TV
57, Report:
#314697
Posted Date:
Mar 04 2008
Charter Communications Charter ripoff--rate hikes, mystery service calls, poor service, worse customer service Clarksville Tennessee
Charter Communications, Clarksville TN. Anyone else have problems with these jokers? I've had their services for nearly 3 years now, and when I deployed to Iraq, they DOUBLED my cable/internet fees, explaining over and over that I was under some sort of promotion. OK, I can deal ...
Entity
Charter Communications
Categories: Internet Services
58, Report:
#274911
Posted Date:
Dec 12 2007
Charter Communications Charter Cable Phone Internet Communications Bundle B.S. False Advertising Unclear Speaking Reps Confusion No Customer Satisfaction St. Louis Missouri
Charter Communication definitely does not put their customers satisfaction first. I have never dealt with such a poor company before.
My bill is nearly impossible to understand - I am billed from a date that has pasted to a date coming up, then part of that is subtracted, then...
Entity
Charter Communications
Categories: TV Advertisements
59, Report:
#280983
Posted Date:
Oct 26 2007
Charter Communications Charter cut the cables to my satellite dish and refused to fix it!! Turlock California
I came home from work to find that my satellite wasn't working. I went out to the box and noticed that the wires had been severed. My neighbor noticed that I was looking at the satellite box and said that Charter had been out earlier because the neighbor that I share a duplex with ...
Entity
Charter Communications
Categories: Cable Companies
60, Report:
#267316
Posted Date:
Oct 19 2007
Charter Communications Charter Service Techs do not show, Cable and Internet Service unreliable, and Customer Service unhelpful ripoff Duluth Georgia
I have had it with the below average service from cable provider, Charter Communications. This is the letter that i sent to the city of Roswell, Georgia on June 22, 2007. I have yet to hear back from the city regarding this matter.
It is now August 14th and in the 5 weeks or so ...
Entity
Charter Communications
Categories: Internet Service Providers
61, Report:
#266043
Posted Date:
Aug 08 2007
Charter Communications charter ripoff scheme Stockbridge Georgia
I have been a customer with charter for 2 years. about5 months ago I noticed my bill was inreased by a substantial amount. I called them and was told that packages were not available and that I would have to get into a new package that was being advertised. After negotiating with th...
Entity
Charter Communications
Categories: Corrupt Companies
62, Report:
#260085
Posted Date:
Jul 11 2007
Charter Communications Charter send me to collections for made up bogus $30.00 charge ripoff Fort Worth Texas
Charter has sent me to collections for a $30.00 charge which was bogus in the first place. I received the phone call from ACS Collections yesterday afternoon and I am currently still a charter customer who pays on time and my account isn't even past due.
The first time I spotted...
Entity
Charter Communications
Categories: Cable TV
63, Report:
#248394
Posted Date:
May 12 2007
Charter Communications Charter lacks in tech customer service. They have don't care attitude when it comes to fixing problem. Ripoff Beaufort South Carolina
I opened my account with Charter on February, 2004 and to date my problem has not been resolved. Either they have lousy tech customer service or my monthly payment to them isn't good enough. My problem has been being fequently disconnected intermittently from the internet, sometim...
Entity
Charter Communications
Categories: Internet Services
64, Report:
#203942
Posted Date:
Aug 03 2006
Charter Communications Charter Dishonest, incompetent, lackadaisical, full of empty promises, Ripoff St. Louis Missouri
We moved into our house in July of 2005. Wanting Charter's services for cable, high-speed internet, and possibly phone service, we called them for a quote and preliminary installation dates.
The technician arrived stating it was not possible to do the installation without a line...
Entity
Charter Communications
Categories: Cable Companies
65, Report:
#108507
Posted Date:
May 28 2006
Charter Communications, Charter Cable Company is a rip-off! Fraudulent Billing, Double Billing, and just over all ruining my checking acct. Internet, Nationwide USA
Charter Cable interrupted my service due to the fact that my check hadn't reached them in time. A charter representitive talked my husband into doing a on-line check with the promise that the mailed check would be voided and returned. All of this conversation was supposed to be ve...
Entity
Charter Communications
Categories: Cable Companies
66, Report:
#76142
Posted Date:
Jan 01 2004
Charter Communications Charter Pipeline 1.5 MB Service/ Circuit City Promotion ripoff MEDFORD Oregon
Charter Communications and their agent, Circuit City - Have left caused me more aggravation in two weeks than anybody should ever have to expect to go through when trying to get service set up for your High Speed Pipeline Service. Circuit City, acting as your agent sold me a promoti...
Entity
Charter Communications
Categories: Internet Services