51, Report:
#1094731
Posted Date:
Oct 26 2013
Rentalcars.com and Europcar SCAM -- We paid but we didn't get the vehicle or the insurance we paid for Internet
Our family travel abroad every year. We planned to visit Western Australia in September. My daughter rented a 12 seater from Europcar via Rentalcars.com. She paid the full rent and the excess damage insurance fee to Rentalcars.com one month ahead, in August. We were advised to get o...
Entity
Rentalcars.com
Categories: Auto & Truck Rental
52, Report:
#1092522
Posted Date:
Oct 17 2013
rentalcars.com & Firefly,a Hertz company. rentalcars cancelled my reservation & charged £111,00 Cancellation fee due to Firefly NO rental policy Manchester United Kingdom internet
I was gutted when I went to the car rental desk at arrivals in Genoa Airport (Italy) and the local agent at Firefly, a Hertz company, refused to give us the car because my UK Visa isn't accepted by Firefly for a damage deposit of Euro 1510,00 in Italy.Although I had already paid the...
Entity
rentalcars.com
Categories: Auto Rentals
53, Report:
#1088253
Posted Date:
Sep 30 2013
RentalCars.com Worst customer service EVER Manchester Internet
I have worst possibleexperience with rentalcars.com booking on Treviso-Venice airport booking ref. 219331774. While they advertise that bookings in EU, among others, can be modified or cancelled for free I was unable to do so and the response time to address my issue is 28 days, WOW...
Entity
RentalCars.com
Categories: Auto Rentals
54, Report:
#1084743
Posted Date:
Sep 16 2013
Rentalcars.com immediately double charged my Visa account for 2 cars that I tried to hire through them,even though both times I was informed that they were unavailable. MANCHESTER, UK. Internet
They sent me verification to that effect.
Entity
Rentalcars.com
Categories: Auto & Truck Rental
55, Report:
#1083858
Posted Date:
Sep 12 2013
Rentalcars.com does not honor their rental agreement vouchers and then gives you horrible customer service Rentalcars.com Manchester Internet
On June 1,2013 I booked a car reservation with Rentalcars.com for $171.55 for a rental car for Ireland. I rebooked later on July 2,2013 for a rental agreement voucher of $287.13 that included the airport fee called Premium Location Fee. When I went to Dublin airport on July 16th...
Entity
Rentalcars.com
Categories: Auto Rentals
56, Report:
#1073440
Posted Date:
Aug 06 2013
Rentalcars.com Cancelation on their own Edinburgh Internet
DO NOT RENT CARS TROUGH RENTALCARS.COM. THEY ARE OBVIOUSLY RIP OFF COMPANY.I booked a car type VW POLO on Edinburgh air port trough Rentalcars.com, and I paid in advance. I printed voucher and it was written on it PAID IN FULL. After we came to Edinburgh, we collected a car trough A...
Entity
Rentalcars.com
Categories: Travel Services
57, Report:
#1070748
Posted Date:
Jul 28 2013
RentalCars.com RentalCars.com Wanted Me To Pay More or Lose Everything Internet
While they advertise that they help you make free amendments to your rental, it's a completely useless and pointless service once you need it. You'll realize this after they cleverly explain what it REALLY means. What it means it that they'll offer to update your reservation so that...
Entity
RentalCars.com
Categories: Auto & Truck Rental
58, Report:
#1070392
Posted Date:
Jul 26 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1070392-fd9vla-ivccjwqyvy.png)
Rentalcars.com North American Driver Rate Vancouver British Columbi
I booked a car for one week through rentalcars.com when I was in Germany on Jul 2nd 2013 for YVR. I received a confirmation and the terms and condition via email.When I arrived to YVR (Vancouver international airport) on July 19th the car provider company “Thrifty” refused to gi...
Entity
Rentalcars.com
Categories: Travel Services
59, Report:
#1068809
Posted Date:
Jul 21 2013
rentalcars.com Paid full excess yet charged more on collection. Alicante Comm. Valencia
Hired a car on line through this company in Spain.Paid for an all in service only to be charged extra at collection.Dishonest personified.
Entity
rentalcars.com
Categories: Personal Services
60, Report:
#1067478
Posted Date:
Jul 16 2013
Rentalcars.com rentalcars.com, priceline.com Took my money (prepaid car rental), agency was nowhere to be found, refused to refund my money! Internet
June, 2013: My wife and I vacationed in Italy and needed a car for a couple of days. I rented the car from Rentalcars.com online and prepaid for my rental. This is the only way they would book it.I went to the Florence train station where they said the car rental agency was located ...
Entity
Rentalcars.com
Categories: Local Transportation
61, Report:
#1067343
Posted Date:
Jul 16 2013
rentalcars.com Priceline, No car, partial refund, no apology, total rip off Manchester, UK Lancashire, UK
I booked a car in Corfu. Our plane was late and once we arrived was told the car had been given away as we were a no show. I was told to wait at the airport until another was available. With a 2 year old this was not so appealing so had to book another from AVIS. When I called the c...
Entity
rentalcars.com
Categories: Auto & Truck Rental
62, Report:
#1064014
Posted Date:
Jul 03 2013
Rentalcars.com AKA Travel Jigsaw Priceline Group No Car, No Refund - Computer Glitch at Their End Manchester United Kingdom Internet
I travelled back to the UK to visit family and went to collect a car from Hertz in Northampton.When trying to complete the forms to release the car (booked through Travel Jigsaw in affiliation with RentalCars.com) the lady at the Hertz counter kept receiving an error on her screen s...
Entity
Rentalcars.com
Categories: Travel Services
63, Report:
#1053648
Posted Date:
May 24 2013
Rentalcars.com Double charge scam. Liars, thieves and cheats. Internet
Booked with rentalcars.com a 12 day 2-stop car hire from Miami airport in march/April 2013.
i was assigned a car from budget. i purposefully chose a tank of petrol to be included as well as fully comp insurance to make sure no hidden charges.
in Miami at budget desk was informed...
Entity
Rentalcars.com
Categories: Travel Services
64, Report:
#1046776
Posted Date:
Apr 29 2013
RentalCars.com Priceline Pre-paid for a car rental but was not issued a car Internet
I prepaid for a car with rentalcars.com (150usd). When I went to their supplier (Dollar Car Rental in Dubai Airport), the supplier would not issue me the car. When I was at the car rental station, they promised a refund, but now they changed their mind and decided to keep the money....
Entity
RentalCars.com
Categories: Auto & Truck Rental
65, Report:
#1043977
Posted Date:
Apr 17 2013
rentalcars.com Took my money but did not give me a car for not having international driver license, Internet
I rented a mini van for my trip to Honolulu, HI for April 7 to April 15, 2013 for USD $389.66 through the web site www.rentalcars.com and prepaid for the rental using my Visa card. The supplier was Budget. When I came to pick up the car at Budget, they told I c...
Entity
rentalcars.com
Categories: Car Rentals
66, Report:
#1037492
Posted Date:
Mar 24 2013
rentalcars.com Deceptive website -- AVOID!! Internet
The Rentalcars.com website states: Changes or cancellations? No problem No problem if you don't mind forfeiting their required deposit!
I made a reservation for a car in Spain two months in advance. Learned two days later that I would need to arrive in a differe...
Entity
rentalcars.com
Categories: Auto & Truck Rental
67, Report:
#1037342
Posted Date:
Mar 23 2013
rentalcars.com car rental service Internet
I made a car rental reservation through the internet at rentalcars.com and I had to cancel it one day bfore my trip. I tried to call to cancel it on +44 161 836 2918 on the night of March 17 but there was no live answer (listened to music but nobody answered). There was no...
Entity
rentalcars.com
Categories: Car Rentals
68, Report:
#1017828
Posted Date:
Feb 21 2013
Rental cars.com What a ripoff set up these are. Internet
I wanted to take my grand children on a trip to Edinburgh and booked a car through this ripoff company. When I got to the airport to collect the car I was asked for a 200 deposit, which I refused to pay. The company agreed that this happened often from customers who had booked throu...
Entity
Rental cars.com
Categories: Car Rentals
69, Report:
#1011030
Posted Date:
Feb 08 2013
RENTALCARS.COM STOLD MY MONEY REFUSE TO RE PAY FULL AMOUNT. WARNING PEOPLE READ BEFORE ISSUING YOUR METHOD OF PAYMENT. RENTALCARS.COM WILL TAKE YOUR MONEY NO MATTER WHAT.Orlando Florida
On February 3, 2013 I, Isabel from Orlando Florida made a on-line reservations with a rental car company call rentalcars.com. I booked a reservation for 4 Days. This company operates from the UK. and conducts business with the majority of all rental com...
Entity
RENTALCARS.COM
Categories: Auto Rentals
70, Report:
#1010365
Posted Date:
Feb 07 2013
rentalcars.com They changed the rental but didn't give me the car, Internet
I made a reservation with rentalcars.com for Dubai last month. I received a confirmation mail and of course, they charged the complete amount of the rental. In the mail it said to bring the credit card, the passport, the reservation and the driver's
license which I a...
Entity
rentalcars.com
Categories: Auto & Truck Rental
71, Report:
#1006795
Posted Date:
Jan 31 2013
RentalCars.com Stay away Internet
Charged my credit card for insurance that I never had I have to pay again for insurance when I went to pick up the rental car, I filed a complaint with the company and the answer was we have nothing to do with the car rental company you go fight with them
Entity
RentalCars.com
Categories: Credit Card Fraud
72, Report:
#1004547
Posted Date:
Jan 28 2013
rentalcars.com UK covert rental conditions, Internet
I am an 80 year old Aussie and will be visiting USA in September 2013 to be with my daughter and my son-in-law who holds a USA driving licence. I booked a rental car in Australia from Dollar rentals Manhattan NYC, which is under rentalcars.com umberella paying a $65.00 deposit...
Entity
rentalcars.com UK
Categories: Questionable Activities
73, Report:
#1004258
Posted Date:
Jan 27 2013
Advantage Car Rental Should have read reviews Tamp, Florida
We booked a car through rentalcars.com. Total for the week was supposed to be $157. We've used rentalcars.com before without incident. When we arrived at the Advantage, there were people waiting outside and a long line. The issue? No cars apparently. So don't bother boo...
Entity
Advantage Car Rental
Categories: Auto Rentals
74, Report:
#1001159
Posted Date:
Jan 22 2013
RentalCars.com BEWARE the sales talk, Internet
Ordered a car from RentalCars.com for a family holiday in Spain, Ordered early as suggested by them to avoid 'price rises'. No problem in procedure until the balance was asked for just before holiday. Noticed the car NOW offered was significantly smaller than origin...
Entity
RentalCars.com
Categories: Car Rentals
75, Report:
#997546
Posted Date:
Jan 16 2013
Rentalcars.com Travel Jigsaw Online Rip off Manchester, Nationwide
Double and triple checked my car rental in Chios, Greece. Was given a false reservation number and contact phone #, wound up stranded and abandoned on other side of planet. No refund or remorse. No accountability. Outrageous ripoff they must be stopped!
Entity
Rentalcars.com
Categories: Bait-and-Switch