76, Report:
#995681
Posted Date:
Jan 12 2013
rentalcars.com car rental without a car, Internet
rented a car for more than two weeks in milan, italy. car was provided by locauto in milan. they didn't have the car model we booked and offered a smaller one, or extra pay for upgrade.
after 10 days, had a break-in with a window broken. locauto's 24/7 promise to bring a re...
Entity
Categories: Local Transportation
77, Report:
#995277
Posted Date:
Jan 11 2013
rentalcars.com A division of Priceline Rentalcars.com kept $533.88 for a no show for a car I was there to collect! Internet
We booked a prepaid rental car for $533.88 through rentalcars.com, a division of Priceline for the weeks of Christmas and New Year's to be used in Fort Myers, Florida. Upon arrival we were told we would need to pay an additional $2,000.00 in order to collect the car as we did ...
Entity
Categories: Travel Services
78, Report:
#993192
Posted Date:
Jan 08 2013
Rentalcars.com RIP OFF...beware of 'extras' Internet
BEWARE! Website takes a full inventory of requirements BEFORE quoting a price, however unlike other companies, you'll be charged ADDITIONAL fees on pick-up for those things! For me they wanted to charge for the additional driver that was included in the original booking...Its like b...
Entity
Categories: Auto & Truck Rental
79, Report:
#980878
Posted Date:
Dec 31 2012
Rentalcars.com Rentalcars Bait & switch + paid more on arrival Internet
I was doing a standard online search in Kayak, and these guys came up as the cheapest option, so I booked them. I then received a call a couple hours later that said the type of car I wanted to reserve was not available at that price, would I like to pay $30 more for the same car fr...
Entity
Categories: Auto Rentals
80, Report:
#979226
Posted Date:
Dec 07 2012
rentalcars.com division of Priceline.com www.priceline.com Avoid these companies like the plague Internet
My husband and I used rentalcars.com to rent 2 vehicles in Costa Rica in Dec 2012. I asked the agent at rentalcars.com which car rental company was providing the car, what was included and whether my VISA CDW was ok for the insurance. I was assured - in writing - that it was a...
Entity
Categories: Local Transportation
81, Report:
#970597
Posted Date:
Nov 17 2012
rentalcars.com 3 times they said they would call, 3 times they failed to. Its a money maker,thats all and the customer,as far as they are concerned, is never right! Pathetic. Internet
They treated me like an idiot, I presume this is because they are idiots. I am not 100% sure why the supervisor would continue to talk over, firstly myself, then my wife,while we are trying to explain the nature of the problem. Anyway, calls are not returned as promised and prices a...
Entity
Categories: Auto & Truck Rental
82, Report:
#965844
Posted Date:
Nov 07 2012
Rentalcars.com Car rental rip-off Manchester, UK, Internet
I reserved a car in France with Rentalcars.com for one week and received a confirmation email in English. I decided to cancel the next day and take the train instead. I received a confirmation email in French, which I assumed was simply a confirmation of m...
Entity
Categories: Auto Rentals
83, Report:
#960207
Posted Date:
Oct 26 2012
rentalcars.com Priceline Group Rentalcars.com - Credit Card Fraud Internet
I pre-paid for a rental car using rentalcars.com for my honeymoon. We showed up to the car rental station on time and provided the agent with all the necessary cards and documents. However, the agent was having difficulty establishing a signal with her credit card machin...
Entity
Categories: Auto Rentals
84, Report:
#952741
Posted Date:
Oct 09 2012
rentalcars.com No Car & No Refund Internet
I tried to book a car thru their internet site from Priceline that partnered with rental cars.com or is it the same owners?
The first thing was to fill out a request form online at their website like e-mail and credit card info first!
After you pick a car in their system, the...
Entity
Categories: Auto Rentals
85, Report:
#951291
Posted Date:
Oct 05 2012
rentalcars.com, RyanBoothroyd [email protected], [email protected] Booked a car thru their Hongkong branch with a GPS in July 2012, when arrived at Dubai,they don't have GPS! The guy at National told me it's ok to cancel and they are ok. But rentalcras refuse to give Hongkong, Nationwide
Booked a car thru their Hongkong branch with a GPS in July 2012, when arrived at Dubai,they don't have GPS! The guy at National told me it's ok to cancel and they are ok. But rentalcras refuse to give me money back after the agreed cancellation. After a long time negotiation, they a...
Entity
Categories: Travel Services
86, Report:
#950075
Posted Date:
Oct 03 2012
Rentalcars.com took all my rental money that I booked and denied to give the vehicle though all my documents were submitted and subjected to racial discrimination Luton, United Kingdom Internet
I booked a car through rentalcars.com(Reference Number: 484257060)and paid full money in advance.(This method is a trap the company set for the costomers)While other car rental companies accept reservation without full payment and allows refund. When I approached the Budget where th...
Entity
Categories: Auto & Truck Rental
87, Report:
#946938
Posted Date:
Sep 26 2012
Terstappen http://www.terstappen.de/home.html Fraudulent damage charges, fraudulent rental agreement charges (double charging) No response, not able to contact by phone InternetDuisburg, Other
Our experience with the company Terstappen has been disturbing to say the least. We have had 3 different rental agreements and issues of fraudulent charges associated with all of them.First, I had prepaid for a large rental car (big enough to seat 9 passengers) in the total amount ...
Entity
Categories: Auto Rentals
88, Report:
#935450
Posted Date:
Aug 31 2012
rentalcars.com Lies and no customer services Internet
PLEASE DO NOT RENT A CAR ON RENTALCARS.COM!! My husband and I just booked a car yesterday on their website. We were supposed to get a car today, but we did not, since rentalcars.com did not give us the necessary information to obtain the car in the agency. Indeed, we were supposed t...
Entity
Categories: Car Rentals
89, Report:
#930847
Posted Date:
Aug 22 2012
Priceline Group - rentalcars.com (UK) rentalcars.com (UK) Warning - rip off merchants, United Kingdom Internet
I feel very strongly against the treatment I received from Rentalcars.com UK, which I understand is part of the Priceline Group. By way of an explanation, I made a booking on line, a week later I decided to change the booking to a different date. I was dealt with by a lady called He...
Entity
Categories: Car Rentals
90, Report:
#930755
Posted Date:
Aug 22 2012
rentalcars.com No refund given Internet
What a rip off. Refund refused on technicality.
They make bookings as agents on behalf of several car hire companies and they take payment online. If for any reason the booking is not accepted by the car hire company, carrental.com would refuse a refund, saying you should have re...
Entity
Categories: Auto & Truck Rental
91, Report:
#919114
Posted Date:
Jul 29 2012
Rentalcars.com lie about documents then refuse refund, Internet
When I did my booking I enquired as to whether my documents were sufficient, which they confirmed they were. Then upon collection, they changed their mind, and from there refused me the car or any refund.
I have followed up with many emails to them enquiring about the booki...
Entity
Categories: Travel Services
92, Report:
#916690
Posted Date:
Jul 24 2012
[email protected] Juana Romandini I was going back to US and rented a car thru ukrentalcars @com, when i arrived in US Dollar rental cars refused to honor my voucher, I contacted rentalcars.com and they refused to give my money Internet
I rented a car thru ukrentalcars@com, When i arrived in US, dollar rentalcars at airport refused to honor my voucher, I had to pay again to get car. I contacted ukrentalcars and they refused to give my money back. Customer service was rude and non professional. &n...
Entity
Categories: Auto & Truck Rental
93, Report:
#908795
Posted Date:
Jul 09 2012
CarRentals.com Not the best rate available Internet
We recently took a trip to St. Louis and reserved a car through Car Rentals.com. Once we arrived the deal supposedly arranged through their website was not as promised. They had promised us the weekly rate which Dollar said was not appropriate for the amount of time we w...
Entity
Categories: Local Transportation
94, Report:
#542585
Posted Date:
Dec 22 2009
![](https://www.ripoffreports.com/report-images/45*34/docs/c2567707-deaf-4729-9b4c-d08bc0e5697d.png)
priceline.com Travelweb.com, Lowestfare.com, RentalCars.com and BreezeNet.com Priceline.com discriminates against handicapped people Norwalk, Connecticut
Today I called priceline.com for reseverations to go to Las Vegas, NV. I was told by the sales agent that they cannot accept service dogs, that I had to contact the airline directly. I informed them that that was discrimination and that I would report them to the US Depa...
Entity
Categories: Civil Rights Violators