- Report: #935450
Complaint Review: rentalcars.com - Internet
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Author Not Confirmed
Why?
rentalcars.com
Internet, United States of America
Phone:
Web:
rentalcars.com
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rentalcars.com Lies and no customer services Internet
PLEASE DO NOT RENT A CAR ON RENTALCARS.COM!! My husband and I just booked a car yesterday on their website. We were supposed to get a car today, but we did not, since rentalcars.com did not give us the necessary information to obtain the car in the agency. Indeed, we were supposed to bring a proof of residence, some bank records and a paper printed flight ticket ( yes, a printed flight ticket, these does not even exist anymore!!). But on rentalcars.com, there was no mention of all of this. Result: no car, credit card debited and awful customer service. There is no way to contact anyone who cares and who can help. These people are just thieves so please do not let them steal your money too!
