101, Report:
#112926
Posted Date:
Oct 15 2004
Sears, roebuck & co. 1st they didn't honer my warrenty on struts on my car 2nd,they added other repairs that where needed. Hoffman Estates Illinois
I when to three sears automotive centers in the new york area to have my struts on my car that are in warrenty.Before I went I took my car to mechanic and made sure nothing was wrong with car,the first two centers added addition parts and labor. the third sears center charged me $40...
Entity
Sears, roebuck & co.
Categories: Auto Repair Service
102, Report:
#96368
Posted Date:
Sep 07 2004
Sears Flase Advertising, Fraud, Ripoff Greenville North Carolina
We purchased an advertised flat tube (Flatscreen) TV from Sears and received a standard bubble screen TV instead. After numerous contacts with Sears this matter has not been resolved. Below are e-mail responses We received from Sears. Note the false statements from Joy E. statin...
Entity
Sears
Categories: TVs & VCRs
103, Report:
#103395
Posted Date:
Aug 12 2004
Sears Roebuck rip-off! They won't stand behind their extended service contract. Jonesboro Arkansas
In November of 2001, I purchased a home theater system. I purchased a 3 year extended warranty on it. It's a home theater in a box unit. Just recently the dvd/cd player started acting up. I took it in to service department to have it fixed. They sent it off to service location.
I...
Entity
Sears Roebuck
Categories: Department & Outlet Stores
104, Report:
#102220
Posted Date:
Aug 08 2004
Sears, Roebuck & Co. Making money from the sale and repair of defective products Hoffman Estates, Illinois
We purchased a side-by-side Kenmore Coldspot Model #59502990 sometime in 2000. After about 10 to 11 months, I started noticing that food was beginning to go bad faster than normal. Mostly milk. We get our milk deliveries to our doorstep so I began to wonder if the milk we were rec...
Entity
Sears, Roebuck & Co.
Categories: Department & Outlet Stores
105, Report:
#33517
Posted Date:
Jul 23 2004
Sears Roebuck & Co Crooked credit reporting practices Hoffman Estates Atlanta1 Hoffman Estates Atlanta, Ga1- Hoffman Estates Illinois
In 1989 I opened a sears credit account for my personal use. On the advice of Sears' sales clerk I added my husband's name as an authorized user, without his signature or authorization.
This account was used and paid solely by me. My husband had no knowledge of it until I had t...
Entity
Sears Roebuck Co
Categories: Department & Outlet Stores
106, Report:
#94659
Posted Date:
Jun 12 2004
Sears Roebuck And Company Poor Customer Service Hoffman Estates Illinois
June 11, 2004
Sears Roebuck and Company
Director, Sears National Customer Service Relations
3333 Beverly Road
Hoffmann Estates
IL 60179
To Whom It May Concern:
Subject: Poor Customer Service
I have been subjected to poor customer service characterized by empty apol...
Entity
Sears, Roebuck And Company
Categories: Department & Outlet Stores
107, Report:
#93769
Posted Date:
Jun 10 2004
Sears Roebuck & Co ripoff Refuses to Close Account after being Paid in Full Hoffman Estates Illinois
In April of 1999, I paid this account in full, closed my account, and cut up the cards.
I have been repeatly called customer service over the past five years to get this account closed once and for all, which each time the associate from Sears states that they will enter it in ...
Entity
Sears Roebuck & Co
Categories: Department & Outlet Stores
108, Report:
#93154
Posted Date:
May 27 2004
Sears Roebuck ripoff Refuses to return my money after failed repair on Pro Form Elliptical Trainer Nationwide
My Elliptical trainer which cost me over $700 broke in March 2004. It was 13 months after the purchase and stupidly, I had not purchased an extended warranty. It was one month past warranty.
My husband and I drove the machine 30 miles to the repair center only to find out that t...
Entity
Sears Roebuck
Categories: Department & Outlet Stores
109, Report:
#92180
Posted Date:
May 20 2004
Sears Roebuck ripoff Bad business ethics Condescending, Money grabbers Cincinnati Ohio
I purchased a 2 pair of glasses from Sears. I lost one and The frame broke on the other, so I had not glasses in the space of 2 weeks. I took the glasses with the broken frame to my Sears' otical department, hoping to buy another frame. They told me that frame was discontinued. ...
Entity
Sear's
Categories: Department & Outlet Stores
110, Report:
#79086
Posted Date:
May 05 2004
Sears - Sears Roebuck & Company Refurbished sold as new Mason City Iowa
I can state as a former employee and consumer, that many of the items (read: TOOLS) are not new. I have found many single packaged items to be refurbished (meaning reconditioned)in tools.
I had a 3/8 ratchet break (strip the ratchet mechanism). I took in the ratchet to be replace...
Entity
Sears Roebuck & Co
Categories: Department & Outlet Stores
111, Report:
#65497
Posted Date:
Apr 21 2004
SEARS, ROEBUCK & CO. LIED TO ME MILLERSVILLE Maryland
I purchased a power mower from sears last year. This year when I started mowing the motor locked up. I called Sears repair service (1-800-4 MY HOME) to fix it under warranty. On May 8 they came and determined it needed a new engine and ordered one.
Two weeks later a technician...
Entity
SEARS, ROEBUCK & CO.
Categories: Hardware & Tools
112, Report:
#85181
Posted Date:
Mar 24 2004
Sears Roebuck & Co, Eichenbaum, Kantrowitz, Leff & Gulko, LLC, Deborah Wetzel Refuses to help victim of ID fraud & purgered themselves to New Jersey court Paramus New Jersey
My former wife, Deborah Wetzel, stole my Sears card in December 1999 & maxed the card to the credit limit of $4,000.00. She stole all the bills from Sears concelling her crime & fled NJ for Ohio in April 2000.
After receiving a bill, I called Sears & requested all the receipts...
Entity
Sears Roebuck & Co, Eichenbaum, Kantrowitz, Leff & Gulko, LLC
Categories: Department & Outlet Stores
113, Report:
#73258
Posted Date:
Mar 17 2004
Sears Roebuck And Co flood abandon screwed ignore Sterling Heights Michigan
on june 30 2003 i purchased a very nice refridgerator from sears roebuck along with an installment agreement ($94.99 ) for sears to hook up the water line with a copper water line . our current unit did not have an ice maker.
sears uses contractors for all installations and they...
Entity
Sears Roebuck
Categories: Builders & Contractors
114, Report:
#20153
Posted Date:
Mar 17 2004
Sears Roebuck & Co the business that doesn't give a damn Hoffman Estates Illinois
I purchased a Sears Kenmore Washer and Dryer a year ago. The dryer quit working and I called Sears 800 Service Number. I was told it would be a week before they could service it. It was scheduled for repair May 2 between 12-5pm. I closed my office and came home to wait that day. Ser...
Entity
Sears Roebuck & Co
Categories: Department & Outlet Stores
115, Report:
#81208
Posted Date:
Feb 21 2004
Bill Clack ripoff SLUM LORD IN GEAUGA COUNTY! Falsely advertising a country house to gain tennants. Chesterland Ohio
Do not fall in love like I did with the cute rental cottage with 2 terraces, French doors and a river running behind it on Old Mill Road in Chesterland. The lying caretaker next door will break your heart with false promises and heartless lack of concern for your welfare!
In Au...
Entity
Bill Clack
Categories: Landlords
116, Report:
#69295
Posted Date:
Dec 09 2003
Sears Roebuck And Co Repair Service, Do they ever carry parts, I think NOT Citrus Heights California
Cloths Washer. On Friday June 13 th I found that the washer was not working. We usually do our laundry on the weekend. Feeling an urgent need I called the 800 number for Sears repair. They said that a serviceman could be here between 10 am and noon and there is a $65.00 charge fo...
Entity
Sears Roebuck And Co
Categories: Appliances
117, Report:
#62782
Posted Date:
Jul 06 2003
Sears,Roebuck And Co. ripoff the business that doesnt give a dam Descriptive word examples. Edit them to fit your situation the business that doesnt give a dam Chehalis Washington
Let me start by saying I have been a Sears Customer for well over 20 years, and have done quite a bit of business with them in that lenght of time.
My problem seemed to be a relatively easy one to solve, or so I thought. In that 20+ years I have ALWAYS paid MORE than DOUBLE my mi...
Entity
Sears,Roebuck And Co.
Categories: Credit Services
118, Report:
#41156
Posted Date:
Jun 12 2003
Sears Roebuck & Company Sears age discrimination ripoff Hoffman Estates Illinois
After 37 years at Sears and going thru more changes than I can list here, Sears finally pushed me out. I hope that those who read this understand that I am not here for a pitty party. I want to share information and warn other long term employees of large corporations.
The reaso...
Entity
Sears Roebuck & Company
Categories: Department & Outlet Stores
119, Report:
#59057
Posted Date:
May 31 2003
Sears Roebuck And Co. ripoff deception Rio Grande New Jersey
I purchased a kenmore airconditioner that did not work properly.
I went to the store and tried to return it.they told me it had to be fixed and they could not replace it or refund my money.
I had the repair man fix the air conditioner in september,and did not use the aircondit...
Entity
Sears
Categories: Customer
120, Report:
#1354
Posted Date:
Apr 17 2003
Ripped Off By Sears And Roebuck !
We bought a washer from Sears in October . Last week, it stopped running , with a full load of wet , soapy flannel sheets . We called Sears Repair ,and the guy told us we needed a timer -he had a motor in the van , but no timer !They are to replace the timer in two days . We asked S...
Entity
Sears Roebuck
Categories: Department & Outlet Stores
121, Report:
#50308
Posted Date:
Mar 24 2003
Sears Roebuck & Co. ripoff abused & mistreated Hoffman Estates Illinois
We posted the following to the addressee via USPS on 3/24/03
March 22, 2003
Mr. Jerry Hauber
National Customer Relations Manager
Sears Merchandise Group
3333 Beverly Road - 731CR
Hoffman Estates, Illinois 60179
RE: Abysmal quality and after-sale support/service
Dear...
Entity
Sears, Roebuck & Co.
Categories: Department & Outlet Stores
122, Report:
#39278
Posted Date:
Dec 27 2002
Sears Roebuck ripoff deceptive company Wish book North Carolina
I ORDERED 2 SCOOTERS FROM THE WISHBOOK AND WANTED TO GET
THEM BY DEC. 7. AFTER RECEIVING THE 3RD POSTCARD SAYING
THEY WERE DELAYED UNTIL THE WEEK OF DEC. 17TH I
CANCELLED. THE CANCELLATION WAS DONE ABOUT 2 WEEKS PRIOR
TO DEC. 7. ON DEC. 19 I GOT HOME AND THE SCOOTE...
Entity
Sears Roebuck
Categories: Con Artists
123, Report:
#36640
Posted Date:
Dec 02 2002
Sears Roebuck & Co. False Promises Failure to Honor Refrigerator Warranty Hoffman Estates Illinois *UPDATE
Kenmore refrigerator after 18 months had a compressor failure. The owner's manual clearly states there is a Five-Year Full Warranty on Sealed Refrigeration System and the compressor is listed as one of the parts included. The warranty further states, Sears will repair the sealed sys...
Entity
Sears Roebuck & Co.
Categories: Department & Outlet Stores
124, Report:
#30639
Posted Date:
Sep 20 2002
Sears Parts bunglers and inept part replacement ripoff waste of time Dallas Texas
ordered parts 08/26/02 got some parts 2 weeks later, recalled sears and asked what happened said other parts were comimg from another part of the country, reshipped entire order again they said...
on monday 09/16/02 got another part that is supposed to replace the part ordered. ...
Entity
Sears & Roebuck
Categories: Department & Outlet Stores
125, Report:
#1030057
Posted Date:
Aug 27 2002
Sears Roebuck Inc ripoff dishonest fraudulent credit card billing Columbus Ohio
I used to be a loyal, happy customer of Sears until I was charged $37.27 of interest and late payment charges that accumulated due to their own internal slow processing.
While on a business trip in CA, I had sign up for a SEARS credit card and purchased a $30 office jacket. Lat...
Entity
Sears Roebuck Ind.
Categories: Department & Outlet Stores