201, Report:
#392301
Posted Date:
Aug 27 2009
Verizon Fios Deception, Horrible Customer Service Annapolis Maryland
If you are considering Verizon Fios please reconsider. I have had them since May and it has been a nightmare ever since. The salesman that sold it to us was great at first. Promising everything under the sun. He stated just call me if you have any problems. Well problem with that...
Entity
Categories: Miscellaneous Companies
202, Report:
#478267
Posted Date:
Aug 11 2009
Verizon FIOS FIOS TV Package Scam Whittier Internet
I have signed up for Verizon FIOS TV and am under a bundled billing package. I have had multiple disputes with Verizon billing about the exorbitant charges on my bill over the past few months. I finally just gave up on getting it reduced and just accepted the fact that I was anoth...
Entity
Categories: Cable TV
203, Report:
#475266
Posted Date:
Jul 31 2009
Verizon Fios, Broken Promises And Wasted Time. Verizon cuts my line, comes onto my property, declines to fix it, promises credits and staight out lies. Nationwide
I sent the following letter to Verizon to which I never got a response. I called to address that and was sent to 4 different departments. Verizon never follows through on their promises. I hope somebody sues them for their bullshit. They completely deserve it. Here is my letter:
...
Entity
Categories: Internet Services
204, Report:
#473310
Posted Date:
Jul 25 2009
Verizon FIOS Lied about pricing, service tech is a no show - again! Neptune New Jersey
I have all three features, phone, cable and internet. Verizon billing does not match their TV ads. The cost is almost double. I have constant problems with the telephone lines and retrieving messages. Three days after my complaint, I was given a Saturday appointment to fix the...
Entity
Categories: Advertising / Deceptive
205, Report:
#473047
Posted Date:
Jul 24 2009
Light House Business Solutions - Hired me, then didnt pay for four weeks, then let me go. Paid $1000 of the $2300 owed East Providence Rhode Island
I was hired to work as a sales agent for this outsourced marketing group which sold Verizon Fios accounts. I worked there for 4 weeks before I was let go due to my back round check which had wrongful information that I got fixed over at the attorney generals office. I finally got pa...
Entity
Categories: Advertising Agencies
206, Report:
#464884
Posted Date:
Jul 21 2009
Verizon FiOs won't refund for bad service Richmond Virginia
Today my Verzion FiOs services went comepletely out, internet, phone and cable. I called the customer service center, only to be told that I would not be able to get my services returned until saturday because that is when a technician would be able to come out. Today is Thursday. I...
Entity
Categories: Cable TV
207, Report:
#471132
Posted Date:
Jul 18 2009
Verizon California Internet thieves, Deceptive Billing Practices, Unwilling to Correct Thier Mistakes, Making Thousands of Phone and Internet Customers. Mission Hills California
On Wednesday March 18th, 2009, Verizon installed a FiOs Package at my Home. The package was Verizon FiOS Internet Service including Home Phone with unlimited calling thru out the United and Canada, FREE Verizon Wireless, the Wireless Box was free, part of the Deal.... Th...
Entity
Categories: Telephone Companies
208, Report:
#464089
Posted Date:
Jun 23 2009
Verizon FIOS Beware of their false advertising and their Imaginary bundle package fees Internet
When you are thinking of getting Bundle (TV, Phone, Internet) package, the $109 bundle price offer by Verizon sounds good! However, once you proceed to place your order, you will then realized, that $109 was just an imaginary number. Your real number will be anywhere from $140-$170 ...
Entity
Categories: Internet Fraud
209, Report:
#431267
Posted Date:
Jun 16 2009
Verizon Fios Lied about how much per month for bundled service, big time scam. Baltimore Maryland
Sometime in the middle of December of 2008 a Verizon Fios salesman knocked on my door at dinnertime. I had Comcast at the time and Verizon just laid their fiber-optic cable in my neighborhood. I was thinking about switching, but only if there would be a significant savings over Comc...
Entity
Categories: Cable TV
210, Report:
#461889
Posted Date:
Jun 16 2009
Verizon FIOS - Protection Pack Verizon FIOS... NEVER ASK ABOUT OTHER SERVICES Glen Allen VA
Apparently Verizon has a habit of automatically adding services to your account simply because you ask them about them. My wife called Verizon to inquire about their Protection Pack service they offer. Upon doing so, she specifically told them no less than 5 times WE DONT WANT TO SI...
Entity
Categories: Internet Service Providers
211, Report:
#420302
Posted Date:
May 24 2009
Verizon Fios SENT TO COLLECTIONS OVER A ROUTER THAT WAS PICKED UP BY THEIR EMPLOYEE Virginia Beach Virginia
We had the Verizon Fios service up until July 2008 which included cable,phone and internet. We cancelled the service and paid the cancellation fee. On 7/7/08, one of Verizon's employees came to pick up all of the equipment.
In August, we received a bill for $104.99 stating that we...
Entity
Categories: Cable TV
212, Report:
#449589
Posted Date:
May 07 2009
OAN /Kool Telecommthyfee I just signed up with verizon fios and in April received a bill from them that included charges from OAN in the sum of 22.95 Internet
Received bill from OAN/Kooltelecommthy fee attached to my verizon bill in the sum of 22.95. I immediately called verizon and was told to call Oan as this is a recurring billing.
I immediately called the 800 number that they gave me and was told that the service would be disconne...
Entity
Categories: Telemarketers
213, Report:
#448992
Posted Date:
May 05 2009
VVerizon Communications, Verizon Fios Verizon Fios -- Most Dishonest Company in America Irving Texas
Never, never sign up for a bundled service agreement for Verizon Fios phone or TV or Internet. They will NOT honor the commitment, raising your rates again and again and again until you try to cancel all service with them. That is when the fun begins -- they make it virtually imposs...
Entity
Categories: Internet Service Providers
214, Report:
#446966
Posted Date:
Apr 27 2009
Verizon Fios Terrible Accounting Systems Plano Texas
The ordeal started in December of 2008 when a representative from Verizon Fios talked me into upgrading my existing service to a better package. I was promised that there would be no interuption in service and that I would recieve more channels and faster internet service. Within 5 ...
Entity
Categories: Cable TV
215, Report:
#277408
Posted Date:
Apr 14 2009
TIme Warner Cable Bad Customer SErvice Plano Texas
Here my my story.
In August 2006 I received great special from T.W> 29.99 for cable( HBO and Starz included ) and 29.99 for cable internet.
When the special ended in 2007, I called T>W and was given another special 84.75 for the same package but for over 80 bucks, for not s...
Entity
Categories: Cable Companies
216, Report:
#442100
Posted Date:
Apr 09 2009
Verizon Federal Network Systems (FNS) Unauthorzied Investigation, Conspiracy w/Federal Agency, Retaliation/Reprisal, Intimidation, Fraud, Blackball Employment Arlington Virginia
This is an overview that was sent to my Congressman. Names are included in his letter. Verizon has a domineering presence in VA and they think they can do what they want:
I was employed by Verizon Federal Network Systems (FNS) for five years. During the latter part of my term ...
Entity
Categories: Employees
217, Report:
#441806
Posted Date:
Apr 08 2009
Verizon Fios Service was Out Throughout the Month - Promised Credit Never Issued Warren New Jersey
My service began to experience long outages. My internet was down, my phone line stopped working and some of the TV services stopped working.
I spent hours on the phone and I spent days waiting for technicians. Each time I was given a different reason (construction, upgrades, ...
Entity
Categories: Telephone Companies
218, Report:
#440638
Posted Date:
Apr 03 2009
TRG Customer Solutions - TRG World Lies, Lies and more Lies. Mt. Laurel New Jersey
Ripoff Report should share this with Careerbuilders.com. This company now advertises the position I held as a sales executive. The job was selling Verizon Fios door to door. It is the worst experience ever! Door to door sales are o.k. if the company offers help to the sales forc...
Entity
Categories: Employers
219, Report:
#438848
Posted Date:
Mar 29 2009
TRG Customer Solutions TRG is a scam company as it hires under false pretenses offering good commissions, prime territories none of which are given after hire Mount Laurel New Jersey
TRG CUSTOMER SOLUTIONS is a contracted company by VERIZON. It specializes in Verizon Fios door to door sales. Their employment ads always promise good commissions, prime territories as well as Verizon apparell. The only promise they keep is the Verizon Apparell. The commissio...
Entity
Categories: Employers
220, Report:
#436417
Posted Date:
Mar 22 2009
Verizon Fios they lied about how much per month, to pay. Nationwide
also there contact is 179.00 if you break
James
maplewood, New JerseyU.S.A.
Entity
Categories: BBB Better Business Bureau
221, Report:
#431070
Posted Date:
Mar 16 2009
Cablevision Refused to Refund money Uniondale New York
I paid my bill of 45.98 to cablevision for the month of Feb. 2009. In error I sent a payment of 125.81 to cablevision two days later that was supposed to go towards my con ed bill. I contacted cablevison regarding obtaining a refund. The customer service rep. gave me a confirmatio...
Entity
Categories: Cable Companies
222, Report:
#430632
Posted Date:
Mar 04 2009
Trg Customer Solutions - Verizon Door To Door Worked long hours for 0 pay Mt. Laurel New Jersey
This company sells Verizon Fios. After a brief minimum wage training period lasting approximately one week, you are to go door to door and sell Verizon Fios. You will receive lead sheets with potential customers listed. You then must drive all over God's creation to visit these c...
Entity
Categories: Internet Service Providers
223, Report:
#425334
Posted Date:
Feb 27 2009
Verizon FiOS Billing Disaster Terrible Customer Service Mission Hills California
If you are consider ing Verizon, FiOS DON'T. I subscribed in December and have nothing but problems. Their billing is outrageous. I am 3 moths into a battle to get my billing correct, receive the 3 months credit I was promised and get them to stop turning off my service.
As ...
Entity
Categories: Miscellaneous Companies
224, Report:
#426427
Posted Date:
Feb 20 2009
VERIZON SRC LONG DISTANCE CHARGES Long distance changes Mclean Virginia
I just recently joined Verizon Fios and they took over mi International calls. I got a bill and I notice Iran is not an approved country to make the call. Please call and get the international plan otherwise you have to pay over $6.00 a minute. I just found out the investigation in ...
Entity
Categories: Telephones
225, Report:
#426058
Posted Date:
Feb 19 2009
AmericaTel Corp. Fraudulent Charges from Americatel on Verizon Bill Miami Florida
Prior to December 2008, I was with Verizon FiOS as my DSL, TV, and Phone provider. When I made the switch to DirecTV for FiOS TV service, I reviewed my first bill with the new adjustments from Verizon. (Prior to making the change I never reviewed my bill because I saw no need) Af...
Entity
Categories: Telephone Companies