2, Report:
#1473361
Posted Date:
Feb 12 2019
BMW of North America BMW USA BMW NA refuses to honor a valid warranty claim for 2018 BMW X3 Woodcliff Lake New Jersey
1) BMW NA and Concord BMW have admitted in writing to the fact that my 2018 BMW X3 was sold to me with a manufacturer defect that has NOT been remedied. To date, the defect continues to be ignored by BMW NA, and Concord BMW. I have filed a valid warranty claim for my 2018 BMW X3 - a...
Entity
Categories: fraudulent warranty on returns and refunds
3, Report:
#1422073
Posted Date:
Jan 09 2018
Winslow BMW of Colorado Springs Genevieve Riehl, Nat Moore,Neill Erdossy MISLEAD AND USING CLIENT'S CREDIT FOR NOTHING Colorado Springs Colorado
DO NOT BUY AT Winslow BMW of Colorado Springs , DO NOT USE YOUR CREDIT, THEY WILL RUN YOUR CREDIT FOR NOTHING AND THAT WILL END UP BY NOT SELLING . We really had multiple way bad experience at Winslow BMW ,my son really had negative experience. He almost had a heart attack from...
Entity
Categories: Auto dealer, Car Financing, Car Leasing/Sales
4, Report:
#1405587
Posted Date:
Oct 11 2017
Bmw of North America/ Crevier BMW Kassandra(escalations specialist) ext. 7959 Absolute Worst Customer Service Ever ! Huntington Beach, Ca Nationwide
My name is Kyland Resor. I have always had great luck with bmw I’ve owned 3 now. I purchased my used 2013 bmw 535i, the previous owner had a extended service contact/warranty. When I purchased I was told by bmw America I recieved both maintenance plan and extended warranty. Which ...
Entity
Categories: Auto Repair Service
5, Report:
#1370005
Posted Date:
Apr 27 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1370005-8b7elv-mubfmu1fm6.png)
BMW NORTH AMERICA BMW BUYBACK FRAUD WOODCLIFF LAKE Nationwide
I first started having problems with my 2012 BMW X6 50i. I bought the vehicle used and certified and immediately noticed it was burning oil. I was putting on average 4 quarts of oil a month in the vehicle. My BMW service representative told me that this was perfectly normal i...
Entity
Categories: Auto Warranty
6, Report:
#1314057
Posted Date:
Jun 29 2016
Bob Smith BMW sold defective merchandize and lies Calabasas California
Bob Smith BMW sold me a defective car, refused to help and service the customer so I had to contact BMW of North America directly and sue Bob Smith BMW. The staff at Bob Smith BMW all lie and are very aggressive. I would use cautious asking for help after leasing or buying a c...
Entity
Categories: Auto Dealers
7, Report:
#1304486
Posted Date:
May 09 2016
BMW of Albany GA Albany Motor Cars sales manager and general manager Lemon, dangerous car, unscrupulous dealer Albany Georgia
I purchased a brand new BMW at BMW of Albany. After the first day the car stalled & shook violently on the interstate. I called the dealer & spoke to the general mgr who was horrible to me, had no concern for my safety & told me I couldn't bring the car back.
Upon reviewing my c...
Entity
Categories: Auto Dealers
8, Report:
#1219922
Posted Date:
Apr 02 2015
Momentum BMW West Incapable service staff, unwilling to fix problems or errors Katy Texas
I purchased a Certified Pre-Owned 2010 BMW 528I M5 Sport from MOMENTUM BMW WEST in February of 2013. I was pretty happy with it, although the buying experience wasn’t great – the main problem they made me pay for the equipment to allow it to have satellite radio, even though spe...
Entity
Categories: Auto Dealer Repairs
9, Report:
#1213218
Posted Date:
Mar 04 2015
South Motors BMW . It is my opinion that the service department at South Motors BMW damaged my engine and refused to take responsibility for their actions. Miami Florida
BMW’s are terrific cars, I have owned several. Between myself and my sister, we have owned an X5, two Z3’s, a Z8, and a 760Li.Unfortunately, the service department at South Motors BMW in Miami is terrible. It is my opinion that the service department at South Motors ...
Entity
Categories: Auto Dealer Repairs
10, Report:
#1190771
Posted Date:
Nov 22 2014
BMW of North America BMW NA; BMW USA; Open Road BMW of Morristown NJ Failed to honor warranty and offered to buy back vehicle instead but never did follow through with the REFUND Westwood New Jersey
Mr. Hodossy, (Service Director) Apparently, I had misspelled your last name hence why the e-mail I sent to multiple people both in Morristown and the BMW Corporate office in Woodcliff Lakesand/or Westwood NJ. I have had it with you people and now have consulte...
Entity
Categories: Auto Warranty
11, Report:
#1186826
Posted Date:
Nov 05 2014
BMW Of North America LLC Customer Relations Dept. Liz Mulvey Very unprofessional, stated to BBB that she was there to help but her phone calls proved otherwise Woodcliff Lake New Jersey
I have a safety issue with my 2009 328i BMW. It is the same issue, that has been complained about to BMW by numerous individuals, the dealership also stated they knew of how BMW Corporate knew of this issue in other series and years, however the dealership stated they would do zero ...
Entity
Categories: Auto manufactures
12, Report:
#1083693
Posted Date:
Jun 23 2014
BMW of North America, LLC Fields BMW, BMW of Melbourne 2011 BMW X5d X5 Diesel Power Steering, Tire, X-Drive, All wheel drive intermittent failure caused accident Unsafe vehicle Daytona Beach, Orlando, Melbourne Florida
We would like to submit a report on our 2011 BMW X5d (diesel) what was involved in a minor vehicle accident in Dec 2012 due to a sudden loss of power steering at a low speed, just months before BMW issued a recall for the identical problem.
The vehicle still to this day has a p...
Entity
Categories: Auto Warranty
13, Report:
#1153538
Posted Date:
Jun 10 2014
BMW of North America BMW, BMW USA 2013 328i - apple charger messes with seat belts and smartphones prevent key from working. Nationwide
A year ago I decided to take the plunge and lease my first BMW. Although my last car was a G37, i considered this my first luxury vehicle.
I knew exactly what options/features I wanted on my BMW before i even walked in. It had to have Bluetooth, the key that remains in your poc...
Entity
Categories: Auto manufactures
14, Report:
#1125302
Posted Date:
Feb 21 2014
Passport BMW Did not fixed my car correctly and made it worst because I complained to GM Marlow Heights Maryland
I am writing this letter to inform you how dissatisfied I Jamilah Walker am with the service that I received from Passport BMW in Marlow Heights Maryland and I am sure that I am not the only one that would say this. My issues, frustration and being taking advantage of all star...
Entity
Categories: Auto Repair Service
15, Report:
#1057270
Posted Date:
Jun 07 2013
Diamond Luxury & Sports buyer Scottsdale Arizona
7 YEARS AGO I BAUGHT A CAR BMW 2002 745I FROM DIAMOND LUXURY & SPORTS IN SCOTTDALE AZ FINANCED THROUGH CAPITAL ONE . THE CAR WAS PAID OFF THE LAST YEAR AND THE LIEN HOLDER SENT ME THE LIEN HOLDER RELEASE. BUT I WAS WAITING FOR LONG TIME FOR THE TITLE AND I NEVER GOT IT . I MADE CO...
Entity
Categories: Auto Dealers
16, Report:
#1042356
Posted Date:
Apr 11 2013
IRVINE BMW Careless, Broken Promises and Unprofessional ... Irvine, California
I traded in my 2007 BMW to get 2013 back in Oct. 2012. No matter what I did, came in to the dealer numerous times, talked to Sales Managers (Fred/Frank), Manager Assistant (Natalie), DMV Rep. (Thilda), Sales Rep (Sara/Andrew)... at Irvine BMW, called BMW North America, gave the...
Entity
Categories: Auto Dealers
17, Report:
#989212
Posted Date:
Jan 05 2013
Braman Motors Braman BMW Fraudulent billing for warranty related claims sumitted to BMW of North America , refer to public records case # 2012-42466-ca-01 Miami, Florida
General Business Practices at Braman BMW and Mini are to encourage service advisors to add additional unnecessary repairs to vehicles whether they are warranty related or customer pay.
If a vehicle is covered by the manufactures warranty,then Braman management team pressu...
Entity
Categories: Auto Dealer Repairs
18, Report:
#430109
Posted Date:
Nov 13 2011
Jackie Cooper Bmw wI bought a car several months ago at Jackie Cooper. I paid 54000 mostly cash. One or two of the salesmen at Jackie Cooper acquired a key and opened up the car numerous times and allowed my car to get rained in. I had to go to the police. The police told me to get rid of the car. The car only had 12000 miles on it. One of the salesmen from the dealership cut my car with a knife. I have a wi Edmond Oklahoma
I bought my first BMW at Jackie Cooper several months ago. I paid 54000 mostly cash. One of the salesmen acquired a key and opened my car on numerous occasions. I have surveilance pictures and multiple witnesses. Another salesman cut my car with a knife on the bumper. I have a...
Entity
Categories: Auto Dealers
19, Report:
#741224
Posted Date:
Jun 28 2011
BMW of South County Ron Mangseth Worst Customer Service Mistakes Met With Lies El Cajon, California
Im writing to inform you about the unconscionable conduct
of Mr. Ron Mangseth, a sales manager at BMW South County, 875 El Cajon Blvd, El
Cajon CA 92020. In brief, this is what happened:
On October 23, 2010 I went to BMW of South County and ordered a 335i coupe. Ryan Wild ...
Entity
Categories: Auto Dealers
20, Report:
#736034
Posted Date:
Jun 02 2011
BMW of North America, LLC Sold me a lemon + warranty that doesn't cover costs Woodcliff Lake, New Jersey
I bought a brand new 2006 BMW 330i in January 2006 and have had nothing but problems with it--and virtually none of these are covered by the extended warranty I purchased at that time.
My problems began within 4 months, with the run-flat tires--which I later found out last an av...
Entity
Categories: Auto manufactures
21, Report:
#685759
Posted Date:
Jan 24 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/4a1cc428-a5c6-4886-a88e-1aac7d027d14.png)
BMW BMW of North America The real truth about the Ultimate driving machine you never hear Fairfax , Virginia
My son bought a 2004 BMW 5 series that was a lease, a few years back After doing all the BMW scheduled services, at the dealer, he now has what many others already might have known. BMW says that you do not have to change the trans fluid for lifetime? Having driven cars for years I ...
Entity
Categories: Auto Dealer Repairs
22, Report:
#656320
Posted Date:
Oct 29 2010
BMW of North America BMW of Mt. Laurel Will not repair warrantied defect in 1 series - Woodcliff Lake, New Jersey
After only 2800 miles of use, my BMW 128i has developed a noticeable depression on its dashboard. I purchased my vehicle from Desimone BMW threes months ago and now after the car has been in service five times (two of which where for this dashboard issue) they are saying t...
Entity
Categories: Auto Dealer Repairs
23, Report:
#615495
Posted Date:
Jun 20 2010
Bill Jacobs BMW MINI Bill Jacobs BMW, Bill Jacobs MINI, Bill Jacobs Naperville LLC MINI Service, Mega Rip-off $831.90 Naperville, Illinois
A total service rip-off of $831.90.
After charging me $831.90 in February 2010 and claiming to fix a minor oil leak that I pointed out during a routine oil change, Bill Jacobs MINI mechanics made the problem worse (a very small and infrequent leak prior to that February 2010...
Entity
Categories: Auto Dealer Repairs
24, Report:
#605707
Posted Date:
May 21 2010
BMW of North America BMW BMW Certified Pre-Owned Vehicle Warranty Woodcliff Lake, New Jersey
Here is a letter that i sent to BMW NA
For the past ten years, Ive been a satisfied customer of BMW. I believe the company had a good reputation, and responsible warranty coverage and knowledgeable BMW service staff. That is also why Ive bought three BMW vehicles since 2001. In re...
Entity
Categories: Auto Warranty
25, Report:
#445536
Posted Date:
Apr 24 2009
BMW Of North America Parts Unavailable for 1999 BMW?! Woodcliff Lake New Jersey
Presently, I'm working on repairing a very common problem with my 1999 528i. I just came back from the dealer parts department where I was told that this part was not available due to the fact that my car was made during a design changeover. So, instead of having to replace these co...
Entity
Categories: Auto manufactures