1, Report:
#1395649
Posted Date:
Aug 26 2017
Central Security Group Central Security Attempted Billing After Contract Was Fulfilled Tulsa Nationwide
Complaint Description:Central Security is attempting to bill after an account has been closed and paid. Saying that a contract was extended when indeed it was not. I was approached by a sales person to add in home security to my home through Central Security group. I agreed and inde...
Entity
Central Security Group
Categories: Security Services
2, Report:
#1219230
Posted Date:
Mar 30 2015
Central Security Group Poke me in the eye on my way out the door! Tulsa Oklahoma
After using Central Security Systems for 8 years, I decided to give another more technologically savy company my business. When my new company came to install, the installer showed me that all of the window and door contacts contain batteries and had never been serviced. All of ...
Entity
Central Security Group
Categories: Security Services
3, Report:
#1207602
Posted Date:
Feb 08 2015
Central Security Group Threatening tone when attempts to cancel. Attempted to extort money for services not received. Tulsa, Oklahoma
When my credit card for my account with them expired, I decided not to renew my contract which I had had for 13 years - so any of their hardware had been paid for many times over. The original contract was about 3 yrs. When I cancelled by phone, they continues to dun me with bil...
Entity
Central Security Group
Categories: Security Services
4, Report:
#1204620
Posted Date:
Jan 27 2015
Central Security Group Refusal to honor contract, fraudulent billing, terrible company! Tulsa Oklahoma Nationwide
This is a horrible company with no integrity. They ripped me off for $250 and continue to bill me even though they are fully aware that they do not monitor my alarm. When I tried to call to straighten it out, they hung up on me, put me on hold and never came back to my call seve...
Entity
Central Security Group
Categories: Home Security
5, Report:
#1173077
Posted Date:
Aug 29 2014
Cenral Security Group I am being billed for the last 4or 5 months for a security system that I do not have. Iam a customer of another security system that I have been doing businss with for over 2 years. Tulsa Oklahoma
About 4 months ago I began receiving a bill each month for a security system from Central Security Group out of Tulsa, OK.
I do not know where they got my name and address, or why they suddenly began billing me. I have called them, and was told they could not discuss this with me be...
Entity
Cenral Security Group
Categories: Security Services
6, Report:
#1164421
Posted Date:
Jul 23 2014
Central Security Group Deceiving and tricking the customer with unkept promises League City TX
As many people clearly state here, this company is really a HORRIBLE and deceiving company that consumers should never trust. I typically do not write negative reviews or complaints about a company unless I have seen an intentional deception. This company will do anything to get ...
Entity
Central Security Group
Categories: Security Services
7, Report:
#1159886
Posted Date:
Jul 06 2014
Central security group When signing the 2 year contract. The salesman said I would save $20 a month on my home insurance. My insurance is calculated into my house payment. He said he would fill the paperwork out and submit it. Therefor dropping my insurance payment $20. He said since your saving $20 a month and the security system is $25 a month this security system would only be $5 a month. So of course I signed up. Not only is it not $25 a month but like $35 Houston Nationwide
When signing up for my two year contract. The salesman said would fill out the paperwork and submitt it to get $20 off my home owners insurance. And since the service was only $25 a month it would only really be$5.
My homeomers ins. Is calculated into my house payment and it has ...
Entity
Central security
Categories: Home Security
8, Report:
#1152381
Posted Date:
Jun 05 2014
CSG CENTRAL SECURITY GROUP Dishonest Terms - wants to receive payment for services that have been cancelled Tulsa Oklahoma
When I called to cancel, I was told my 3 year contract had been renewed without my knowledge for another 3 years or one year? When I signed up over 3 years ago, it was to be for services of at least 3 years, but no mention of an automatic renewal for extended periods after the...
Entity
CSG CENTRAL SECURITY GROUP
Categories: Security Services
9, Report:
#1111420
Posted Date:
Dec 29 2013
Central Security Group Central Security Group - Nationwide, INC Central Security Group - Possible Scam Tulsa Oklahoma
We hired Central Security Group (CSG-Guardian) to monitor our house. After few mistakes that were not noticed by the company we perfomred some tests, where we triggered the alarm pursposefully and waited to see if they will notice. Only one out of 4 times did someone call and check ...
Entity
Central Security Group
Categories: Home Security
10, Report:
#1064458
Posted Date:
Jul 04 2013
Central Security Group AKA CSG NationwideCenter Security Group - Nationwide, Inc. Liars Tulsa Oklahoma
After being told by Central Security in Dec. 2012 that they have cellular device for home alarm system that would work if no landline available, I discontinued my landline in early Feb. 2013. Contacted Central Security to get set-up with the cellular system. Took 2 weeks or more...
Entity
Central Security Group
Categories: Security Services
11, Report:
#833270
Posted Date:
Feb 03 2012
Central Security Group - Nationwide INC Guardian Security Systems They will not stop drafting your bank account after you have your security system turned off! Tulsa Oklahoma
Tulsa, Ok
We requested over the phone to have our system turned off prior to moving out of state. They told me they would take care off it and thanked me for the past two years of service and timely payments.They continued to draft my bank account for 5 months. After several attem...
Entity
Central Security Group - Nationwide INC Guardian Security Systems
Categories: Security Services
12, Report:
#750163
Posted Date:
Jul 07 2011
Central Security Group Guardian Refuses to terminate contract of deceased, keeps making withdrawals, Internet
A family member recently passed who had service with Central Security Group.
When calling to terminate service, we were asked to provide multiple legal documents, such as a death certificate, copy of the will, probate letters, etc. After these were sent, CSG continued ...
Entity
Central Security Group
Categories: Security Services
13, Report:
#404603
Posted Date:
Jun 27 2011
GUARDIAN SECURITY GROUP - CENTRAL SECURITY GROUP COMPANY DECIEVES TO GET YOU AND THEN DOES NOT STAND BY CONTRACT, MAKES CHANGES AS THEY WANT TULSA Oklahoma
A Man going door to door offered us a FREE system with 19.99 monitoring fee, well all was well for about 6 months then the battery wouldnt take a charge and we had to replace the battery, then at 1 and a half years had to replace the battery again....... right about the time the co...
Entity
GUARDIAN SECURITY GROUP - CENTRAL SECURITY GROUP
Categories: Security Services
14, Report:
#733600
Posted Date:
May 26 2011
Central Security Group - Nationwide INC Guardian Security Systems Fraudulent Billing, they will not close your account! Tulsa, Oklahoma
My issue is when I decided to no no longer use Central Security Group for our alarm monitoring. I called their office and told them that I needed to cancel my account. The told me that I needed to send a letter in writing to do so. I did. They continued to bill me. We called b...
Entity
Central Security Group - Nationwide INC
Categories: Home Security
15, Report:
#689093
Posted Date:
Jan 31 2011
Cenetral Security Group Nationwide Smith Security, Guardian Security Poor service. bad product, contract fraud and thieves Tulsa, Oklahoma
After looking into several available home security services in my area I choose Smith Security, monitored by Central security Group. I was sold the line that they were a local company and had the best monthly rates for the service. I looked into the rates and they were correct. I wa...
Entity
Cenetral Security Group Nationwide
Categories: Home Security
16, Report:
#684476
Posted Date:
Jan 19 2011
Central Security Group - Nationwide, Inc. Force you to pay for their alarm service even if you move out of an area where they have service Tulsa, Oklahoma
I will have paid for 1.5 years for security service at a house I sold. I am paying $37.26 per month even though they do not offer their service in the state where I was transferred by my company. If they offered their services in Washington state I would have transferred service. Th...
Entity
Central Security Group - Nationwide, Inc.
Categories: Security Services
17, Report:
#668909
Posted Date:
Dec 07 2010
Central Security Group Cheaper, but read the fine print before signing Tulsa, Oklahoma
Central Security Monitoring is cheaper than its competitors, but beware that you are required to sign a 3 year contract that in the fine print is automatically renewable after the 35th month. There is no notice given by them that your contract if about to expire, so if you mis...
Entity
Central Security Group
Categories: Security Services
18, Report:
#658118
Posted Date:
Nov 03 2010
Central Security Group Nationwide, Inc. Central Security Group, CSG Underhanded, dishonest business practices Tulsa, Oklahoma
When we signed a 3-year contract with CSG, we were not told that the contract would automatically renew for 1 year at the end of that period. We were not told you had to cancel in writing more than 30 days prior to the end of that period. We moved out of the house in June and the co...
Entity
Central Security Group Nationwide, Inc.
Categories: Home Security
19, Report:
#203300
Posted Date:
Jul 28 2006
Central Security Group Nationwide, CSG Fraudulent billing, incompetent installers, refusing to accept cancellation Tulsa Oklahoma
In may 2005 we signed up with Central Security Group for a year. the contract said $ 19.95 a month and we had to commit for 12 months.
The first 3 or 4 months the system wasn't working correctly, false alarms, non working motion sensors, etc, etc. in some cases it took 6 weeks...
Entity
Central Security Group Nationwide, Inc.
Categories: Security Services