1, Report:
#1491019
Posted Date:
Jan 29 2020
ECCOTEMP John (ceo) Lie cheat steal Summersville So carolina
ECCOTEMP LLC - outright lied to me several times. Tristina, Sales Manager, was dishonest, petty, and spoke of already winning. I bought over $2,000 of their equipement including a venting kit that never arrived, although paid for. Spent a week attempting to resolve it...
Entity
ECCOTEMP
Categories: Dishonest
2, Report:
#1437942
Posted Date:
Apr 09 2018
eccotemp bad warranty information summerville south carolina
Bought L10 December 8th. Warranty Manual i had for it stated to drain the unit in freezing temperatures.
I did that and upon trying to use again water was pouring out of the bottom. I called customer service several times
to try and get information on how to send it back for repai...
Entity
eccotemp
Categories: Heating, Cooling & Ventilation
3, Report:
#1266970
Posted Date:
Nov 10 2015
Eccotemp LLC Eccotemp Water Heater FVI-12-NG Exploded and Company dont care!! Summerville South Carolina
I purchased a remanufactured FVI-12-NG water heater (These guys reportedly fixed it after it had failed in another home?) from E-Bay in September of 2015. I had this same type of water heater FVI-12-NG in a guest house for about four (4) years prior to a freeze related incident ...
Entity
Eccotemp LLC
Categories: Heating, Cooling & Ventilation
4, Report:
#1241777
Posted Date:
Jul 14 2015
Eccotemp Ripped off on water tank Summerville South Carolina
I first purchased the ecco temp tankless unit a few years ago and have had nothing but constant and consistent problems. No hot water or leaking parts. Horrible customer service that was either unresponsive or incompetent . They are currently attempting to not honor a warranty for i...
Entity
Eccotemp
Categories: Appliances
5, Report:
#1165670
Posted Date:
Jul 29 2014
Eccotemp product failure, bad warranty Summerville South Carolina
Eccotemp L10 failed after about a month and a half, and the company would not replace it or refund our money. Their warranty covers parts only, not labor. I have worked with their tech support for over two months, and the unit still does not work. I am stuck with a non-functio...
Entity
Eccotemp
Categories: Appliances
