1, Report:
#1500520
Posted Date:
Oct 03 2020
Express Flooring Express Home Services lied about the durability of their luxury vinyl plank flooring. There was damage present within 1.5 months. They also caused damage to baseboards and laid uneven caulking around the edges. Phoenix AZ
The flooring was installed on July 2020.
I am writing this note in regard to my purchase of flooring from Express flooring. The name of the sales man is Kyle Hoffman. I have tried to contact him several times since the purchase and he has not returned my calls or test messages.
...
Entity
Express Flooring
Categories: sales rep, Computer Marketing Companies, Flooring, Online Retailer, Online Tv
2, Report:
#1416904
Posted Date:
Dec 14 2017
EXPRESS FLOORING EXPRESS HOME SERVICES HENRY JAFFE IS A THEFT Phoenix Arizona
Express Flooring has agreed to pay nearly $100,000 for failing to give customers required notices for home solicitation sales, including the right to cancel a purchase. Arizona Attorney General Mark Brnovich announced the settlement against Express Home Services LLC Friday. The comp...
Entity
EXPRESS FLOORING
Categories: Carpet & Tile Installers, Carpet & Tile Stores
3, Report:
#1297514
Posted Date:
Apr 03 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1297514-51tgvz-rwqpdhnag8.png)
Express Flooring (ROC200037) Express Home Services, LLC Hundreds of Valley residents being taken advantage of by Express Flooring Phoenix Arizona
There is not much more I can negatively say about Express Flooring that has not been said by hundreds of other unhappy and dissatisfied customers. My only failure was that I did not do the research prior and have fallen into the same misfortune as those before me.
My Story begins ve...
Entity
Express Flooring (ROC200037)
Categories: Carpet & Tile Installers
4, Report:
#941593
Posted Date:
Jul 14 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/cb6de183-39af-482f-a6c1-152a4a09d427.png)
Express Flooring Express Home Services, LLC (ROC 200037) Bear Trap cancel policy Phoenix, Arizona
Express Flooring salesman gave us a bid of $7,000 for tile in our home, 8-23-12. We did not give the sales man a deposit.
The next morning, 8-24-12, my wife called to cancel the contract. She talked to the salesman. He said to call the office.
She called the office and said,...
Entity
Express Flooring
Categories: Builders & Contractors
5, Report:
#1015471
Posted Date:
Feb 16 2013
Express Flooring Express Home Services, LLC Laminate Flooring Falls Apart, Lifting, Creaking, Separating Phoenix, Arizona
Express Flooring came to our home to give us an estimate on flooring. We explained that we wanted to replace our builder linoleum and carpet with something more suitable to our lifestyle. We explained to the salesman that we needed something that would stand up to our large do...
Entity
Express Flooring
Categories: Carpet & Tile Stores
6, Report:
#269492
Posted Date:
Jan 17 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/d3eeaee4-b1d6-4eab-828b-ad9e648be75c.png)
Express Flooring - Express Home Services ripoff Local Business BAD Business Phoenix Arizona
I had an awful time with Express Flooring, aka Express Home Services and so have alot of other people. I think they should be investigated and the public be made aware of them.
At the time I got involved with them their TV ad said they were proud member of the BBB. Their members...
Entity
Express Flooring - Express Home Services
Categories: Home Improvements
7, Report:
#823237
Posted Date:
Jan 16 2012
Express Home Services Express Flooring Bait and Switch Phoenix, Arizona
It is true, Express Flooring is a baith a switch company. I read the complaints on this website before Express delivered our carpet and I cought them doing the bait and switch. I kept a sample of the carpet that they showed me when I purchased the carpet, when delivery day came I co...
Entity
Express Home Services
Categories: Carpet & Tile Installers
8, Report:
#804214
Posted Date:
Dec 02 2011
Express flooring express home services THANK YOU rip-off reporters!!!! Phoenix, Arizona
THANK YOU to all those who took the time to file rip-off reports on this company, you have saved me from making the same mistake! I was about to use this company for an expensive amount of wood and tile flooring (almost 4,000 sqft) but someone's comment that they are NOT accredited ...
Entity
Express flooring
Categories: Carpet & Tile Installers
9, Report:
#753737
Posted Date:
Jul 16 2011
Express Home Services LLC Express Flooring Wrong Square Footage, Wrong Tile, Covering cracks with Duct Tape, abusive, always more $$$ Phoenix, Arizona
Delivered and partially installed the wrong floor tile, then claim it just a different dye lot to which they are protected in their contract. In my circumstance, the tile even has a different name. When I said I'd file a complaint, they stopped work leaving my house a me...
Entity
Express Home Services LLC
Categories: Home Improvements
10, Report:
#677515
Posted Date:
Jun 03 2011
Express Home Services RIPPED OFF / LIED TO / INFERIOR PRODUCTS / DECEPTIVE SALES PRACTISES Phoenix, Arizona
We had carpet and vinyl flooring installed on September 13, 2010. After one week the carpet showed wear - track marks in hallway and other areas which vacuuming did not fix.
We had requested from the sales person a carpet that would withstand traffic and would be easy to maintain....
Entity
Express Home Services
Categories: Carpet & Tile Stores
11, Report:
#290140
Posted Date:
May 05 2011
Express Home Services - Henry Jaffe, Operations Manager, Sun Flooring Charged Mega Bucks for Cancelling Order within 24 hours! No Product was Received! Phoenix Arizona
I have received a bill from GE Money for $5,436.00. I havent any product nor do I want any product from Express Home Services.
I had made my original appointment for 8/22/07, a Wednesday for a consult and a representative of Express Home Services to visit. The company never sen...
Entity
Express Home Services, Sun Flooring, Henry Jaffe, Operations Manager
Categories: Carpet & Tile Stores
12, Report:
#610157
Posted Date:
Jun 04 2010
Express Flooring - Express Home Services Heather M. Emerson Awful customer service, rude & unprofessional. phoenix, Arizona
Express flooring was my first choice for getting new carpet. And when I filled out the free estimate form online I was pleased to get such a fast response from Heather Emerson (Phoenix, AZ) But after being put on hold immediately and then somehow I was transfer...
Entity
Express Flooring - Express Home Services
Categories: Home Improvements
14, Report:
#579151
Posted Date:
Mar 07 2010
Express Home Services Express Home Services LLC CAUTION***POOR BUSINESS PRACTICES***EXPRESS HOME SERVICES*** Phoenix Tucson Denver, Arizona
THIS ADVICE IS TO EDUCATE CONSUMERS ON THE POOR BUSNIESS PRACTICES OF EXPRESS HOME SERVICES. MY ADVICE WILL SAVE YOU A GETTING A BIG HEADACH, TIME, AND MORE IMPORTANTLY, MONEY!!
IF YOU DO NOT TAKE THIS ADVICE I AM GIVING YOU...ALL I CAN SAY IS...YOU HAVE BEEN WARNED.
I will brea...
Entity
Express Home Services
Categories: Carpet & Tile Stores
15, Report:
#579137
Posted Date:
Mar 07 2010
Express Home Services LLC Sun Flooring, IF YOU CANCEL BE PREPARED TO PAY A RESTOCKING FEE Phoenix Tucson Denver Seattle, Nationwide
BBB processed a total of 136 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 136 complaint(s) closed in the last 36 months, 30 were closed in the last 12 months. These complaints concerned: 4 regarding Advertising Issues 1 regardin...
Entity
Express Home Services LLC
Categories: Carpet & Tile Stores
16, Report:
#579096
Posted Date:
Mar 07 2010
Express Home Services LLC Express Flooring, THIS COMPANY DOES NOT PROVIDE SQUARE FOOTAGE AND WILL NOT PROVIDE A BREAKDOWN. Phoenix, Arizona
THIS COMPANY WILL RIP YOU OFF! I PROMISE THIS... TRUST ME... LISTEN TO ME...TAKING MY 30 SECONDS OF MY ADVICE WILL SAVE YOU $$$$ BIG BUCKS!! IF YOU DO NOT TAKE THIS ADVICE...ALL I CAN SAY IS...YOU HAVE BEEN WARNED.
I will break everything down very simple to understand and make th...
Entity
Express Home Services LLC
Categories: Carpet & Tile Stores
17, Report:
#476826
Posted Date:
Sep 22 2009
EXPRESS HOME SERVICES ,EXPRESS FLOORING Gonif 2009 Phoenix Arizona
After posting my original ad, upper management at Express Home Services went ballistic threatening to fire everyone and make us all take polygraph tests. In addition to this, I received messages from staff pretending to be customers, and even got a half -a**ed response from Mr. Henr...
Entity
EXPRESS HOME SERVICES ,EXPRESS FLOORING
Categories: Carpet & Tile Stores
18, Report:
#475619
Posted Date:
Aug 01 2009
Express Flooring - Express Home Services - Home Services Express, Bait and Switch Misleading Sales techniques Deception BEWARE!!!! Phoenix Arizona
CONSUMERS BEWARE!!!!!! As an employee of Express Home Services L.L.C., I wish to remain anonymous. I have seen first hand the faulty business practices consumers are forced to endure after signing a legally binding contract. They include, but are not limited to...
Product Bait a...
Entity
Express Flooring - Express Home Services - Home Services Express
Categories: Builders & Contractors
19, Report:
#470186
Posted Date:
Aug 01 2009
Express Home Services LLC CONSUMERS BEWARE Phoenix Arizona
CONSUMERS BEWARE!!!!!!
As an employee of Express Home Services L.L.C., I wish to remain anonymous. I have seen first hand the faulty business practices consumers are forced to endure after signing a legally binding contract. They include, but are not limited to...
Product Bait...
Entity
Express Home Services LLC
Categories: Employees
20, Report:
#470550
Posted Date:
Jul 28 2009
EXPRESS HOME SERVICES- Express Home Services has NO MORALS! Phoenix Arizona
CONSUMERS BEWARE!!!!!!
As an employee of Express Home Services LLC I wish to remain anonymous. I have seen first hand the faulty business practices consumers are forced to endure after signing a legally binding contract. They include, but are not limited to...
Product Bait and...
Entity
EXPRESS HOME SERVICES
Categories: Employees
21, Report:
#473946
Posted Date:
Jul 28 2009
Express Home Services - Express Flooring - EHS Are they for real? Phoenix Arizona
CONSUMERS BEWARE!!!!!! As an employee of Express Home Services L.L.C., I wish to remain anonymous. I have seen first hand the faulty business practices consumers are forced to endure after signing a legally binding contract. They include, but are not limited to...
Product Bait a...
Entity
Express Home Services - Express Flooring - EHS
Categories: Bait-and-Switch
22, Report:
#473703
Posted Date:
Jul 27 2009
Express Flooring, Express Home Services, LLC Rip Off, False Advertising, Holding my $$ Phoenix Arizona
I had a representative from Express Flooring come to my home to give me a FREE in home estimate. This turned into a must give me a check as we only have enough of that particular carpet left to do your house. Your deposit will assure that you will get that carpet. I gave her a $2...
Entity
Express Flooring
Categories: TV Advertisements
23, Report:
#472803
Posted Date:
Jul 24 2009
EXPRESS HOME SERVICES - EXPRESS FLOORING Scam Artists Phoenix Arizona
CONSUMERS BEWARE!!!!!! As an employee of Express Home Services L.L.C., I wish to remain anonymous. I have seen first hand the faulty business practices consumers are forced to endure after signing a legally binding contract. They include, but are not limited to...
Product Bait a...
Entity
EXPRESS HOME SERVICES
Categories: Carpet & Tile Stores
24, Report:
#471362
Posted Date:
Jul 20 2009
EXPRESS HOME SERVICES-INSTALLATION AND SALES DEPT DO NOT BE A VICTIM!!! Phoenix Arizona
CONSUMERS BEWARE!!!!!! As an employee of Express Home Services L.L.C., I wish to remain anonymous.
I have seen first hand the faulty business practices consumers are forced to endure after signing a legally binding contract. They include, but are not limited to...
Product Bai...
Entity
EXPRESS HOME SERVICES
Categories: Employees
25, Report:
#292731
Posted Date:
Jul 11 2009
Express Flooring - Express Home Services Membership with the BBB has been revoked and they don't care! Phoenix Arizona
Yes, Express Flooring is unethical. After posting a warning about them on craigslist I received the following email from Henry Jaffe:
>>>----- Original Message ----- From: Henry Jaffe
>>>To:
>>>Sent: Monday, April 30, 2007 6:55 PM
>>>Subject: Express Home Services
>>>
>>>...
Entity
Express Flooring - Express Home Services
Categories: Home Improvements