1, Report:
#1316265
Posted Date:
Jul 11 2016
First American Home Buyers Protection Corp Deceptive sales practices on what is and is not covered under their policy Santa Rosa Ca
I purchased a home warranty and asked very specfic information about what was covered under this policy. Unfortunately I had a pipe/break under the front porch of the house. When I purchased the policy I was told that everything was covered up to wher...
Entity
First American Home Buyers Protection
Categories: Home Warranty Companies
2, Report:
#1293231
Posted Date:
Mar 12 2016
first american home buyers protection corp. CMS Garage Door's INC.(925) 864-3033 The Garage door cables & spring broke. There was no why to open the door with or with out the dore opener . our auto,s traped in there. at 4:30 pm. I called first American Proction for some one to come out to repair or fix. I had a hard time explaining what the problem was to there agent. they had no understanding of what the component of this item. I repeat specifically what was wrong & the need to have it repaired with in 24 hr. .there only option was for me to wait for two (2) days . The Contractor they had contact us( C.M.S Garage Door,s INC.) contact us and told use that we need to call the insurance agent to have them contact some other company. Plus that the Items that need replacement was not under the home warranty. Van Nuys California
*We then recalled and asked them a bout that . The agent then said that we need to have the repair company come out to verify the repaire or parts to replace and it would cost $65.00 to have some one come out. I asked did they know what i just explain to them. They said yes I then a...
Entity
first american home buyers protection corp.
Categories: Warranty Companies
3, Report:
#1226313
Posted Date:
May 02 2015
First American Home Buyers Protection Corp Work Order 606116377 Sent out 4 plumbers, refused to replace covered water heater. I paid out of pocket for a new one. I have been a long-time customer. They called the rust from the water heater sediment and said it was a maintenance issue, not covered. The water heater was 10 years old and complete rusted. Van Nuys California
On 04/14/2015 I paid out-of-pocket $3,700 for a new water heater when there was no clean water to drink, cook or shower. There was no hot water. The water heater was covered in my premium home warranty contract (apprx $900/year). I put in four service requests for the same problem p...
Entity
First American Home Buyers Protection Corp
Categories: Warranty Companies
4, Report:
#964936
Posted Date:
Nov 05 2012
First American home Buyers Protection Corp. FAHW Approach to claims hinges on fraud Internet
I just made my first claim to First American Home buyers protection corp for a leaking hot water heater. We discovered the leak on Sunday. The evidence was water running from under our garage door. The vendor of choice for First American called and said they couldn...
Entity
First American home Buyers Protection Corp.
Categories: Consumer Services
5, Report:
#886990
Posted Date:
Aug 11 2012
First American Home Buyers Protection Corporation First American Home Warranty Not fulfilling their Contractual Service Obligations, Internet
My wife & I contacted First American Home Buyers Protection Corp a.k.a First American Home Warranty back in April to take care of our Air Conditioner problem. They sent out a vendor, North Star Mechanical - which is located at 2714 W. Kingsley Rd, Suite F in Garland, TX 75041 to...
Entity
First American Home Buyers Protection Corporation
Categories: Heating, Cooling & Ventilation
6, Report:
#886187
Posted Date:
May 22 2012
First American Home Buyers Protection Corp They Refuse to cover more then what they repair, they lie to get the contract then they don't cover what they promised, Internet
When I signed up for this warranty, I was told it would cover a water conditioner. water conditioner went out and they said it is not covered. SPA motor in bath tub is covered, but the $150. to remover the panel to get to the motor is not. Pool equipment is covered unless it runs wa...
Entity
First American Home Buyers Protection Corp
Categories: Home Warranty Companies
7, Report:
#716780
Posted Date:
Apr 12 2011
First American Home Buyers Protection Corp. Does NOT STAND BEHIND IT'S WARRANTY AND DOES NOT LISTEN TO CUSTOMER OR CARE ABOUT THEM Van Nuys, California
I have been using this company for almost 3 years...$52.95 a month plus $55 for a visit from repairman to fix problems. The issue is they never get anything actually repaired but instead patch repairs...I have had them out to work on my stove 2x's in the 1st year and then agai...
Entity
First American Home Buyers Protection Corp.
Categories: Home Warranty Companies
8, Report:
#675268
Posted Date:
Dec 26 2010
First American Home Buyers Protection Would not provide A/C repair without ripping-off Van Nuys, California
All star electric was sent to my home repair warranty company First American Home Buyers Protection Corp to repair my A/C on September 23, 2010. Upon arrival, they told me that, they have to wash outside of the A/C because it was dirty and they will only replace the defective Conden...
Entity
First American Home Buyers Protection
Categories: Maintenance Companies
9, Report:
#533330
Posted Date:
Dec 04 2009
First American Home Buyers Protection Corp. - First American Home Warranty First American Home Warranty is a company you WILL regret doing business with or paying money to Van Nuys, California
In August 2009, I called First American Home Warranty regarding my air conditioner, which had gone out. That is when this nightmare began.
Every time you call First American Home Warranty, you are on hold for awhile and you listen to how First American screens their vendors, selec...
Entity
First American Home Buyers Protection Corp. - First American Home Warranty
Categories: Warranty Companies
10, Report:
#481995
Posted Date:
Aug 19 2009
First American Home Buyers Protection Corp First American This insurance company provided no warranty replacement coverage as initially represented by them. Carlsbad, California
First American contractor attempted to collect $495.00 to replace water heater after taking two days to respond. This is about the same cost if I did not have this ripoff insurance policy. Charged me $55 to just show up and then the attempted extortion. First American confirme...
Entity
First American Home Buyers Protection Corp
Categories: Home Warranty Companies, Insurance Companies
11, Report:
#479074
Posted Date:
Aug 13 2009
First American Home Buyers Protection Corp. - First American Home Warranty Subcontracts Incompetent Companies That Make Situations Worse Than Before You Called Newark California
I actually do not have a problem with this company, but with the subcontractors that they sent out.
Had a leak in my bathroom (upper condo unit). Neighbor called me downstairs to see water stains on her ceiling. Immediately called home warranty. They sent someon...
Entity
First American Home Buyers Protection Corp. - First American Home Warranty
Categories: Home Warranty Companies
12, Report:
#465355
Posted Date:
Jun 26 2009
First American Home Buyers Protection Home Owner Houston Texas
First American Home Buyers Protection Corp. is the most unprofessional company I have ever done business with. I have several rental properties and got a contract for my home address and my rental properties. I have had the warranties for about 4 months. I have placed two claims ...
Entity
First American Home Buyers Protection
Categories: BBB Better Business Bureau
13, Report:
#456423
Posted Date:
Jun 23 2009
FIRST AMERICAN HOME BUYERS PROTECTION CORP. NO AC IN HOT VIRGINIA FIRST AMERICAN HOME BUYER'S RIPOFF NO AC FOR OVER A MONTH!!!!! Van Nuys California
This company is a total nightmare they know compassion about their customers from the manager on up... don't ask for a manager above them they will just forward you to their friends in laughs this company is hard to deal with on any level... They customer service at all, they lie an...
Entity
FIRST AMERICAN HOME BUYERS PROTECTION CORP.
Categories: Warranty Companies
14, Report:
#405274
Posted Date:
Dec 27 2008
First American Home Buyers Protection Corp No heat no service Nationwide
Note I sent to company. I want to put a supervisor on notice on how me and my family were mistreated by your company. I filed a claim 12-26-08, due to heater not working. It was origanaly placed as a emergency claim by Dale Robertson in your claims dep. I was told if I did not hear ...
Entity
First American Home Buyers Protection Corp
Categories: Miscellaneous Companies
15, Report:
#386146
Posted Date:
Oct 30 2008
First American Home Buyers Protection Corp Lied to MULTIPLE times about water heater replacement and reimbursement Van Nuys California
Our water heater failed on October 4, 2008, and leaked all over our garage. We immediately called First American Home Buyers Protection Corp and filed a claim. First American said they would call a contractor right away and have them contact us to arrange to come out and assess th...
Entity
First American Home Buyers Protection Corp
Categories: Home Warranty Companies
16, Report:
#381158
Posted Date:
Oct 14 2008
First American Home Buyers Protection Corporation They refused to pay for air conditioner which went out on June 18 2008, I just today got their final answer, which makes no sense at all Van Nuys California
we bought our house the first year was covered in buyers contract, so we renewed our contract with them (first american home buyers protection corp)but had not had any major problems until June18 2008 one of our AC units went out. anyway when I called for service they had no one ...
Entity
First American Home Buyers Protection Corporation
Categories: Warranty Companies
17, Report:
#378197
Posted Date:
Oct 03 2008
First American Home Buyers Protection Corp (Home Warranty) Uses fly-by-night contractors even AFTER complaints so they can refuse claim for ANY and ALL reasons. Santa Rosa California
We had a leak in our garage coming from our furnace. First American sent out L&S Heating and A/C - anytime between 8AM and 5PM ! After I called at 3:30, they showed at 4:45PM ! The tech rushed through as fast as possible, pulled a CORNER of the unit open and said that he GUESSED ...
Entity
First American Home Buyers Protection Corp (Home Warranty)
Categories: Builders & Contractors
18, Report:
#373347
Posted Date:
Sep 16 2008
First American Home Buyers Protection Corp HOT IN MARYLAND Van Nuys California
I purchased my home 1 year ago in the state of maryland. the first year they came out 3 times in one summer to put freeon in the unit. The rep they used the very first time told me that the unit has a slow leak and also that he'd not be coming back because he wasn't local...he was...
Entity
First American Home Buyers Protection Corp
Categories: Warranty Companies
19, Report:
#361852
Posted Date:
Aug 12 2008
First American Home Buyers Protection Corp. - First American Home Warranty NEVER DO BUSINESS WITH THIS COMPANY!! Van Nuys, California
NEVER DO BUSINESS WITH THIS COMPANY!!! 4 plumbers visits and an electrician visit and I still don't have hot water after over a month from the initial claim filing. Now they are saying that the unit was installed improperly outdoors and wasn't maintained, but I checked the tankless ...
Entity
First American Home Buyers Protection Corp. - First American Home Warranty
Categories: Home Warranty Companies
20, Report:
#300996
Posted Date:
Jan 17 2008
First American Home Buyers Protection Corp. A different problem every time I call Internet
Every time I call First American Home Buyers Protection Corp., I get a different run around. This time they are claiming a vent required for my heating system is not covered under the warranty. The contractor went to bat for me and said it is an integral part of the system, but AH...
Entity
First American Home Buyers Protection Corp.
Categories: Home Warranty Companies
21, Report:
#271622
Posted Date:
Aug 31 2007
First American Home Buyers Protection Corporation Customer Service Rep said We go by company policy, NOT the Contract Van Nuys California
Contacted First American Home Buyers Protection Corp on 8.10.7 at approx 10:30am to file initial claim.
Was told someone would contact me within 24 hours to set appointment. If not, to call the repair company directly, they then provided the company contact information to me.
...
Entity
First American Home Buyers Protection Corporation
Categories: Warranty Companies
22, Report:
#254970
Posted Date:
Jun 17 2007
First American Home Buyers Protection Corp. Van Nuys Sending a serviceman without a confirmed request and billing for this Ripoff Van Nuys California
I made an inquiry about the possibility of having someone look into my water heater that made an abnormal noise, and was told by the customer service rep that this does not sound like a covered service. Therefore, my response was that I do not want to pursue the request for service ...
Entity
First American Home Buyers Protection Corp. Van Nuys
Categories: Home Warranty Companies
23, Report:
#240791
Posted Date:
Mar 26 2007
First American Home Buyers Protection Corp. don't keep promises,unreliable contractors,no custumer service Van Nuys California
to everyone,
i am completely dissatisfied with the home warranty service that i purchased from first american. i bought the warranty in case something went wrong and i needed help.
well monday, 19th 2007 i initiated a claim because my upstairs tub was leaking into the floor be...
Entity
First American Home Buyers Protection Corp.
Categories: Home Warranty Companies
24, Report:
#206397
Posted Date:
Aug 16 2006
First American Home Buyers Protection ripoff Van Nuys California
[FONT=Arial BlackThe 1st and only time I use my home protection plan, to service my air conditioning in July/August I wasvery disapointed with this Company. First American assigned a Vendor they work with, Feder's Co. located in N. Hollywood, whom were complete awful. I was cursed a...
Entity
First American Home Buyers Protection
Categories: Warranty Companies
25, Report:
#120365
Posted Date:
Dec 01 2004
FIRST AMERICAN HOME BUYERS PROTECTION CORP RIPOFF LIARS UNHELPFULL Van Nuys California
I had a plumbing problem which caused water to leak from one of the pipes connected to our shower drain system. The leak caused water to seep down into the garage on the condominum complex I lived in. I called them to file a claim and the inspector came 5 HOURS LATE. He shows up ...
Entity
FIRST AMERICAN HOME BUYERS PROTECTION CORP.
Categories: Home Warranty Companies