- Report: #361852
Complaint Review: First American Home Buyers Protection Corp. - First American Home Warranty - Van Nuys California
-
Author Confirmed
Why?
First American Home Buyers Protection Corp. - First American Home Warranty
P.O. Box 10180 Van Nuys, 91410-0180 California, U.S.A.
Phone:
800-444-9030
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
First American Home Buyers Protection Corp. - First American Home Warranty NEVER DO BUSINESS WITH THIS COMPANY!! Van Nuys, California
NEVER DO BUSINESS WITH THIS COMPANY!!! 4 plumbers visits and an electrician visit and I still don't have hot water after over a month from the initial claim filing. Now they are saying that the unit was installed improperly outdoors and wasn't maintained, but I checked the tankless heater installation manual online, and everything was done properly.
The service is terrible, it takes months to get resolution on claims, and they'll just lie to you to keep from having to pay for repairs or (god forbid!) replacement. Meanwhile they've paid to have 5 contractors come and look at the problem, file reports, and still haven't fixed the problem. If they sent a competent plumber the first time, perhaps they'd be willing to pay, but now I think they're trying to cut their losses for their own bad management and incompetent contractors! I REPEAT, NEVER DO BUSINESS WITH THIS COMPANY!!
Vinnie
Los Angeles, California
U.S.A.
The service is terrible, it takes months to get resolution on claims, and they'll just lie to you to keep from having to pay for repairs or (god forbid!) replacement. Meanwhile they've paid to have 5 contractors come and look at the problem, file reports, and still haven't fixed the problem. If they sent a competent plumber the first time, perhaps they'd be willing to pay, but now I think they're trying to cut their losses for their own bad management and incompetent contractors! I REPEAT, NEVER DO BUSINESS WITH THIS COMPANY!!
Vinnie
Los Angeles, California
U.S.A.
