1, Report:
#1470385
Posted Date:
Dec 28 2018
Guthy renker IT Cosmetics charging me for 4 shipments, Thought I ordered 3,and when I cancelled the 3rd and4th shipment they said I still Had to pay for them even if NOT received Foothill Ranch california
The contents of the shipments of IT COSMETICS shipments are not worth the charges and I do not use most of them. Their invoice said to call them to cancel and when I did they said they wouldstop sending the shipments but I would still have to pay for them. I ordered the shipme...
Entity
Guthy renker
Categories: Cosmetics
2, Report:
#1447798
Posted Date:
Jun 18 2018
![](https://www.ripoffreports.com/report-images/45*34/docs/r1447798-i74j7g-5gpyxtb7kv.png)
Guthy/renker - crepe erase Misleading, false advertisement of price. Customer service very very rude. Internet
I received my first order and only order in February. Decide leads you to believe that you pay the $59 plus tax which I did it does not anywhere on the shipping order or anywhere else on the website statement there are two more payments to that first order.. It also says that after ...
Entity
Guthy/renker - crepe erase
Categories: false advertisement
3, Report:
#1410439
Posted Date:
Nov 05 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1410439-dlh8fy-elhqtwbiwu.png)
Meaningful Beauty Guthy-Renker LLC 100 N. Sepulveda Blvd. Ste#1600 El Segundo, CA 90245 GRC Unauthorized Charges to Credit Card El Segundo California
I have attempted to contact Meaningful Beauty on 6 separate occasions cancelling my account and requesting a credit to be issued in the amount of $164.82 that was overcharged to me for one shipment of Meaningful Beauty. I have had no response from Meaningful Beauty at all and they h...
Entity
Meaningful Beauty
Categories: Skin Care, skin care/facial cream, skin care/facial cream
4, Report:
#1408306
Posted Date:
Oct 24 2017
Proactiv - Guthy Renker skin care Oshawa Ontario Nationwide
In Nov of 2016, I bought an early Christmas gift for my son to have clear skin upon returning to school after the winter break.We got the 90 day suppply (about $300.00 CDN) from a kiosk in the local mall, thinking we would have direct support rather than buy it off the internet.The ...
Entity
Proactiv - Guthy Renker
Categories: Skin Care
5, Report:
#1381243
Posted Date:
Jun 26 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1381243-kmkowu-8gprkfs9kz.png)
Chaz Dean,Guthy Renker,Wen Total Hair Loss,Balding Nationwide
My daughter, at age 10 lost *all* of her beautiful hair to this supposedly natural, gentle Wen Cleansing Conditioner. (Sweet Almond Mint) After first use she began to shed rapidly. We didn't connect it to the product. On susequent usage, however, hair loss was instant and on c...
Entity
Chaz Dean
Categories: Beauty Products
6, Report:
#1366132
Posted Date:
Apr 11 2017
Guthy-Renker IT Cosmetics Beware of Guthy-Renker Internet
I purchased IT Cosmetics from Guthy-Renker and used them for several months. After realizing that these cosmetics were not much better than what I could buy in the store, I called Guthy-Renker (IT Cosmetics) in August of 2016 to cancel my shipments. I still continued to get ship...
Entity
Guthy-Renker
Categories: Skin Care
7, Report:
#1349599
Posted Date:
Jan 13 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1349599-wrjx7f-f8tinj37nn.png)
IT Cosmetics and Guthy Renker Auto-pay requirement not clearly communicated Jersey City New Jersey
My mother is an elderly woman who is heavily medicated on pain medications and suffering from Alzheimer's. Because she can't sleep at night, she turns on the TV and gets sucked into all sorts of beauty advertising for makeup and wrinkle creams, and falls for FREE TRIALS because sh...
Entity
IT Cosmetics
Categories: Advertising / Deceptive
8, Report:
#1275757
Posted Date:
Jul 21 2016
Dr Perricone Guthy-Renker Company Harlan Iowa
Several months ago my husband Michael paid $ 98 for items that I never received. After contacted Dr. Perricone/Guthy Renker Company several times I asked them to remove me from their mailer and to never send products to us again. Since it took 4 months to receive our first order...
Entity
Dr Perricone
Categories: Drugstores
9, Report:
#1301777
Posted Date:
Apr 26 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1301777-rjcwbd-huznlvnphk.png)
WEN® by Chaz Dean, Guthy-Renker ,Parent Company, Massive and ongoing hair loss Hollywood and/or online California and Internet
I'd seen the WEN commercials on TV for years and finally decided to give it a try. Since it is a natural product, endorsed by celebrities with beautiful hair I figured it might be a nice change for my hair as well. I ordered the Sweet Almond Mint late in December of 2014 and star...
Entity
WEN
Categories: Beauty Salons
10, Report:
#1301572
Posted Date:
Apr 25 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1301572-eg0mad-xplmyznie9.png)
WEN by Chaz Dean Wen caused my hair to fall out Nationwide
I purchased the popular Wen by Chaz Dean haircaire kit in September, 2014 from www.wem.com. The kit included cleansing conditioner which ultimately caused my hair to fall out atthe follicle in mass amounts. I have lost over half the volume of my hair. now it is April, 2016. I used t...
Entity
WEN by Chaz Dean
Categories: Celebrities
11, Report:
#1299474
Posted Date:
Apr 13 2016
PROACTIVE Guthy-renker Made it nearly impossible to cancel after I found out about the shady credit card charges. Internet
I ordered the trial proactive as seen on TV for 1999 little did I know that the full price was actually $100 and it was Auto renewal it was almost impossible to contact the company wish they would put you on hold, hang up on you or continue trying to talk you into staying in the p...
Entity
PROACTIVE
Categories: Miscellaneous Companies
12, Report:
#1292203
Posted Date:
Mar 07 2016
Crepe Erase -Guthy Renker False Advertizing - Product does not work! Santa Monica California
First of all I would like to say Shame on you, Jane Seymour!! You are a liar & should be ashamed of yourself!
Jane says this product removes all of your crepey skin. I used this as directed for 60 days (& a few weeks more), I believed the stupid info-mercial.
Please don't w...
Entity
Crepe Erase -Guthy Renker
Categories: Celebrities
13, Report:
#1274644
Posted Date:
Dec 16 2015
WEN by Chaz Dean Guthy-Renker After using WEN Cleansing Conditioner and Mousse for only a few weeks I became alarmed when my hair became brittle, breaking off and falling out. Palm Desert California
After using WEN Cleaning Conditioner and Nourishing Mousse for only several weeks I noticed my hair was becoming dry and brittle and an abnormal amount of hair was breaking off and falling out. Also, my scalp was itching. I could not figure out why this was happening until readi...
Entity
WEN by Chaz Dean
Categories: TV Advertisements
14, Report:
#1269065
Posted Date:
Nov 19 2015
Guthy-Renker, LLC, www.endlessyouth.com, Chaz Dean Wen Haircare Endless Youth vitamins no expiration date or there doesn't seem to be a legitimate lab that makes them Internet
Through the Guthy-Renker company, I received a supply of Endless Youth Beautiful Skin Complex multivitamins through a free trial (paid S&H fee) when ordered through their Chaz Dean Wen Haircare products. Apparently the free trial then extended into an auto ship program that cost abo...
Entity
Guthy-Renker, LLC
Categories: Medical Laboratories
15, Report:
#1248440
Posted Date:
Aug 14 2015
Guthy/Renker CREPE ERASE FALSE ADVERTISING-ILLEGAL/UNAUTHORIZED CREDIT CARD CHARGES Santa Monica, California
Basically I responded to an add for a one time use of Crepe Erase for $59.95 as advertised on TV. I was then sent a shipment for a charge of $179.00! I then video taped the same false advertisement recording which came on TV again a few weeks later at the $59.9...
Entity
Guthy/Renker
Categories: Supplemental Health Programs
16, Report:
#1225444
Posted Date:
Apr 28 2015
Perricone MD Guthy-RenkerPO Box 1881Arden NC 28704 The company told me if I returned all the product I would get a full refund! Instead, after the Products were returned they said the 60 days was up for returned / refunds so now I returned all the creams and lotions and they are still billing me. That is out right stealing! plus they lied! Don't buy from Perricone. Ever. Arden North Carolina
Today I called 1-800-567-0287 the number listed on the bill. Because a month ago I was told by Perricone MD that If I return all the product then they will quit billing me and give me a credit. So I returned all the product I have ever received. Now today when I ca...
Entity
Perricone MD
Categories: Beauty Salons
17, Report:
#1215259
Posted Date:
Mar 12 2015
Guthy-Renker Perricone MD Read the Fine Print Santa Monica California
This report is basically about Guthey-Renker's billing/shipping practices.
Whenever you place an order online to try out one of their products, the only way you can place an order is to agree to their Terms & Conditions. However, buried in the terms & conditions, you also agree to r...
Entity
Guthy-Renker
Categories: Advertising / Deceptive
18, Report:
#1209578
Posted Date:
Feb 17 2015
Guthy Renker Perricone MD Returned product still being billed. Canceled account(s) still active. Des Moines Iowa Nationwide
Guthy Renker Perricone MD : This company is a SCAM to the MAX. I ended up with 2 accounts for some odd reason. I canceled them immediately when the product arrived. I paid for the first shipment as I had opened it. I returned the other product that had not been opened but have been ...
Entity
Guthy Renker
Categories: On-Line Stores
19, Report:
#1207233
Posted Date:
Feb 06 2015
Guthy Renker Dishonest, money hungry, fruads Des Moines IA
I ordered the sheer cover product and was disappointed with it so I sent an e-mail to cancel my future orders, this was in October 2014. In February 2015 I get a bill in the mail saying that I owe them money so I call the number and they tell me that I can cancel if I pay the outsta...
Entity
Guthy Renker
Categories: Infomercial Programming
20, Report:
#1205590
Posted Date:
Jan 30 2015
Guthy-Renker / X-OUT, Christine Dunn Nightmare, Total Nightmare Internet
Trying to do business with Guthy-Renker / X-OUT is a total nightmare, can't speak to anyone on the phone, the people that work ther do not have the ability to read cancellation requests and they deny / lie to avoid refunding money for unordered / unwanted / returned product.
Twice...
Entity
Guthy-Renker / X-OUT
Categories: Infomercial Rip-offs
21, Report:
#1188217
Posted Date:
Nov 11 2014
ACF Global Imports, Inc. Raj Kumar Fraudulent; imposturous; deceiving; underhanded Woodland Hills California
I met Raj Kumar of ACF Group aka ACF Global, Inc. through a business associate. I was told by Mr. Kumar that he owned eleven manufacturing facilities, primarily in China, and that through these manufacturing facilities he had the ability to manufacture anything and at the best cos...
Entity
ACF Global Imports, Inc.
Categories: Manufacturers
22, Report:
#1182238
Posted Date:
Oct 10 2014
Proactive Solution Guthy-Renker Proactive Solution Unauthorized Charge Nationwide
I bought a Proactive Solution product from them in June 2014, they are charging my credit card again without authorization, I called the company and they told me that the first time you buy something from them, automatically they continue charging you. They told me too, that if you ...
Entity
Proactive Solution Guthy-Renker
Categories: Supplemental Health Programs
23, Report:
#1182235
Posted Date:
Oct 10 2014
Proactive Solution Guthy-Renker Proactive Solution Unauthorized Charge Nationwide
I bought a Proactive Solution product from them in June 2014, they are charging my credit card again without authorization, I called the company and they told me that the first time you buy something from them, automatically they continue charging you. They told me too, that if you ...
Entity
Proactive Solution
Categories: Beauty Products
24, Report:
#1172657
Posted Date:
Aug 27 2014
Proactiv Guthy Renker. Proactiv Des Moines Iowa
I am filing a rip off report and turning this over to the family attorney to be reviewed. Your product did not work, we canceled the order in a timely fashion after paying the first bills but your company continued to send product that we sent back and continued billing us and haras...
Entity
Proactiv
Categories: Home HealthCare
25, Report:
#1158079
Posted Date:
Jun 28 2014
Meaningful Beauty Guthy Renker Dirty Business Des Moines, Iowa Internet
Dirty Business First of when you order products from Guthy Renker they don't tell you that comes from 3 different companies. When I had to call to cancel I had to call dozens of different numbers, was ridiculous. Customer service was super rude and unhelpful. The first shipment was ...
Entity
Meaningful Beauty
Categories: Beauty Products