1, Report:
#1516699
Posted Date:
Mar 09 2022
Monro Auto Service and Tire Centers Monro, Inc., Monro Muffler, Monro Muffler Brake & Service Failed to properly service vehicles Hooksett NH
My husband and I have been bringing our vehicles exclusively to Monro for annual inspections, tires and regular maintenance work since moving to Hooksett in Dec 2008.
On November 2, 2021, we purchased a 2nd hand used vehicle for my husband who commutes 80 miles round trip daily to ...
Entity
Categories: Auto Repair Service
2, Report:
#1423915
Posted Date:
Jan 19 2018
Monro muffler brake and service Al the district manager Clowns Hudson New Hampshire
Ok so the first time I went was for a oil change on the ford and Nissan I was told the ford needed a drivers side tie rod and and 4 wheel Allignment so I said ok I told them I didn’t have that kind of money after getting a price they suggested I apply for a credit card because it ...
Entity
Categories: Auto Mechanics, Automotive
3, Report:
#1411027
Posted Date:
Nov 09 2017
Monro muffler brake Made me put cash out of my own pocket into drawer when it was short. Also didnt took 30min from my pay every day for lunch even though i didnt take a lunch Ohio
I was store manager for monro and every time my drawer was short I had to put money out of my pocket into the drawer. Even when I was off for the day.
I worked for monro for about 2 years and only took maybe 3 lunches the whole time I worked there. They took 30min from my pay every...
Entity
Categories: Auto Repair Service
4, Report:
#445470
Posted Date:
May 17 2016
Monro Muffler Brake & Auto Service PLEASE READ!! Monro Snapped 2 of my Lug nuts off and didnt bolt down the other 3 lug nuts - they tried to kill me for reporting them to the BBB and Corporate office for horrible service. Mechanic told me if I went to pick up my family the tire would have come clean off and we would have died in fatal car crash!! Hooksett New Hampshire
On 3/30/2009 I went in for a routine emissions testing for my car, I was called an hour later to come pick my car up and that is when the Mgr. Paul J. Golaski told me that my front left wheel bearing was loose and that it needed to be replaced or I would fail the emissions test. I ...
Entity
Categories: Auto Inspection
5, Report:
#1243482
Posted Date:
Jul 22 2015
Monro Muffler / Brake & Service Chain Stores , Donald Mead, Store manager, Hanover, MA Hidden fee rip off at Monro Muffler / Brake & Service chain stores Hanover, MA and Nationwide Nationwide
When I paid for car repairs at the Monro Muffler / Brake shop in Hanover, MA the repair bill was higher than quoted over the phone. After paying my bill and returning home I discovered a line on my invoice under miscelaneous for Shop supplies with a fee of $39.00.
I called the sto...
Entity
Categories: Auto Repair Service
6, Report:
#1173625
Posted Date:
Sep 01 2014
Monro Muffler/Brake & Service bunch of oil change jockeys masquarding as wannabe mechanics Elyria Ohio
Back on 16 April, 2014, I took my 2007 Hyundai Tucson in for a scheduled appointment to have the timing belt & serpentine belts replaced as well as an oil change. At the time I dropped the vehicle off @ 8:30AM , I was told it would be completed in 6 hours. In actuality, it was com...
Entity
Categories: Auto Mechanics
7, Report:
#955672
Posted Date:
Nov 14 2012
Monro Muffler/ Brake & Service Coupon Bait & Switch Wooster, Ohio
A coupon for Oil Change, Lube, Tire Rotation and Brake inspection was offered on line by Monro Muffler Brake & Service. The $ 19.99 price was clarified to add $ 17.00 for an upgrade to synthetic blend or high mileage oil bringing the price to $ 36.99. Upon arrival at the appoint...
Entity
Categories: Auto Repair Service
8, Report:
#968675
Posted Date:
Nov 13 2012
Monro Muffler/Brake Oil change turned into a $210 rip-off after mechanic breaks shackle. Quincy, Massachusetts
I decided on Sunday to get an oil change and tire rotation. The first place I saw was Monro Muffler/Brake, so I pulled in and asked what they charged. $26.00 was Matts reply.
I decided to wait as I was told that it would only take approx. 15-20 minutes. Ten minutes late...
Entity
Categories: Auto Mechanics
9, Report:
#867593
Posted Date:
Apr 12 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/be23bc55-501a-4e8e-ac77-093ca1329648.png)
Monro Muffler Brake and Service Monro Muffler Brake and Service Damage Paint on three of my door handle's Cincinnati, Ohio
I am the owner of a 2000 Dodge Stratus. I went to this Monro location to have my timing belt and water pump replaced. Everything was working fine until I heard a noise coming from the hood it was not that loud and I didn't think anything of it. A couple of d...
Entity
Categories: Auto Mechanics
10, Report:
#863882
Posted Date:
Apr 04 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/5a777725-91da-4da9-a5f3-a551622eb5b6.png)
Monro Muffler Brake, Inc - (MNRO)-Nasdaq MNRO, Monro Muffler Brake & Service, Tread Quarters Discount Tire, Mr. Tire, Autotire Car Care Center, and Tire Warehouse names in New York, Pennsylvania, Ohio, Connecticut, Massachusetts, West Virgi Unethical Finding, overtime, FLSA, fair labor standards act, misclassification of workers, racial discrimination, extort employee pay for cash drawer, forced off the clock uncompensated work, Class Rochester, New York
Ohio Agency Finds Monro (MNRO) Activity Unethical
Their Finding:
The claimant was discharged by MONRO MUFFLER BRAKE INC. on 0x/xx/2012. The employer discharged the claimant for failing to perform assigned duties. Claimant has provided evidence that the assigned duties were une...
Entity
Categories: Auto Repair Service
11, Report:
#850859
Posted Date:
Mar 08 2012
Monro Muffler/ Brake I took my 2001 Ford Windstar to get an wheel alignment and an oil change on 3/7/2012. I return to pick up my van and they said they Test drove it and the Wheel Cylinder blow out and they wanted me to Hudson, New York
I took my 2001 Ford Windstar to Monro Muffler/ Brakes in hudson ny on 3/7/2012. For them to do an Wheel Alignment and an Oil change. When i went back to pick up my van they said they test drove it and the wheel Cylinder blow out. and said i had to pay 350$ for them to fix...
Entity
Categories: Auto Repair Service
12, Report:
#808816
Posted Date:
Jan 22 2012
Monro Muffler Brake and Service Kept my car 2 weeks, charged me 2000.00, car died on the way home Rochester, New York
I brought my car to a Monro shop as it was running very rough. The mechanics could not figure out the issue and kept it for nearly 2 weeks. During these two weeks, I had to rent a car as I needed to get to work and back. I also use the car to travel to and help care for ...
Entity
Categories: Auto Repair Service
13, Report:
#702824
Posted Date:
Nov 16 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/6608428c-6da0-4197-895c-f3aef551edab.png)
Monro Muffler/Brake and Service lied, rip off, car broken still North Versailles, Pennsylvania
Below is my complaint I have filed against Monro Muffler and also filed with the BBB. I'm sure shops rip off customers all the time !!!!
I own a 99 cavalier, my fiancée was doing some maintence on my car on 2/21/11 and noticed one of my muffler hangers was broken. I called...
Entity
Categories: Auto Repair Service
14, Report:
#770251
Posted Date:
Nov 09 2011
Mr. Tire Monro Muffler Brake Inc. Was told I could not get tires as advertised and they wanted to replace parts that were not bad. Frederick, Maryland
I took 2 tires to Mr. Tire in Frederick, Maryland on 8/13/11. I presented to the clerk Tom a advertisment for Goodyear Wrangler tires that I printed from their corporate website and I selected the Frederick, Maryland store for the correct pricing. Those tires were advertised f...
Entity
Categories: Auto Tire shops
15, Report:
#598405
Posted Date:
Oct 31 2011
Monro Muffler Brake & Service #339 $450-$800 Catalytic Converter Wilmington, Ohio
I had my worst, and last, experience with Monro Muffler at one of their Ohio locations today. Absolutely disgusting how they try to gouge people.
I took my 1998 Chevy S-10 truck in to have an estimate on exhaust work. I was told it was the catalytic converter, would take ab...
Entity
Categories: Auto Repair Service
16, Report:
#726762
Posted Date:
Jul 31 2011
Monro Muffler/Brake And Service Monro Muffler/Brake attempts to sell un-needed work. Lancaster, Ohio
On April 15, 2011 I requested from Monroe Shocks And Brakes in Lancaster, Ohio (930 N. Memorial Drive, Lancaster, Ohio. Shop # 175) an oil change and front-end alignment. I received the oil change and was told that the alignment could not be done due to&nbs...
Entity
Categories: Auto Inspection
17, Report:
#647755
Posted Date:
Oct 05 2010
Monro Muffler/Brake Mr Tire Wheel Bearing Ripoff Westminster, Maryland
In a matter of 5 minutes Monro Muffler in Westminster (BJ's) lost 3 customers. I brought my car in for repair. The final bill of $485 to replace one wheel bearing assembly. I accepted the fact that I was charged more than 3 times the actual cost, but what are you going to do. What I...
Entity
Categories: Auto Repair Service
18, Report:
#630779
Posted Date:
Aug 12 2010
MONRO MUFFLER BRAKE & SERVICE Chuck Hunter, Store Manager New parts were not put on my car; I was charged for new parts. Huber Heights, Ohio
On 11/07/09, I took my car to this Monro location because I had to push hard to get my brakes to work. Also, I knew that it was time to replace my tires. I had a Monro credit card from a previous repair, in another city, and asked the store manager, Chuck Hunter, to chec...
Entity
Categories: Auto Mechanics
19, Report:
#608432
Posted Date:
Jun 02 2010
Monro Brake Tire & Service Monro Muffler/Brake, Mr. Tire, Treadquarters Tire, ProCare Due to incompetent, unprofession labor on my car, business technician caused further damage which resulted in additional expenses totaling 1,900.00 Mason, Ohio
Water pump was leaking and couldn't keep fluid in reservoir, went to Monro for labor to install new water pump on 10/28/2009. Due to negligence of technician (admitted by store manager in writing)serpentine belt came off while I was driving down the road on 11/02/2009. Returned to...
Entity
Categories: Auto Repair Service
21, Report:
#527014
Posted Date:
Nov 22 2009
Monro Muffler - Brake & Service Manager tried to sell me False Repairs Painesville, Ohio
I took my car in for an oil change on 11/21/09 on a used car I recently purchased. I also asked the manager to check the heater as my heat was not working in my car. He came back 15 minutes later and informed me I had a badly leaking water pump, an oil leak on the valve gasket cover...
Entity
Categories: Auto Mechanics
22, Report:
#505953
Posted Date:
Oct 08 2009
Monro Muffler Brake $1100 for an A/C compressor I did not need Williamsville, New York
I am an amateur mechanic, the only reason I decided to go to Monro was due to the fact that the A/C system has to be drained and filled by qualified technicians using a gas recapturing device so as not to leak coolant into the atmosphere. On 8/21 I went to Monro #59 in Williams...
Entity
Categories: Auto Repair Service
23, Report:
#479330
Posted Date:
Aug 13 2009
Monro Muffler/Brake & Service Shop #104 Monro doesn't know. Pittsburgh, Pennsylvania
This is a letter I sent to Monro on their website, they don't have a complaints section. I recently went to the Monro Muffler/Brake & Service center at 2175 Noblestown Road. Shop 104, Pittsburgh, PA 15205. My receipt copy at the bottom of the paper...
Entity
Categories: Auto Repair Service
24, Report:
#456043
Posted Date:
Aug 01 2009
Monro Muffler/Brake Service How did you forget the oil during an OIL CHANGE???? Harrisburg Pennsylvania
My wife and I took our car to Monro to have an oil change on April 23rd, 2009. We went to the Monro dealer located at 3320 Walnut Street in Harrisburg PA and paid them to do the oil change. On May 25th, 2009 and approximately 1,800 miles later our engine is making a loud noise almos...
Entity
Categories: Auto Dealers
25, Report:
#439476
Posted Date:
Apr 01 2009
Monro Muffler/Brake & Service Store #311 Rips you off/charges u labor after your car is fixed while they sit around/ tried charging 300 for labor to put rotors in - I put them in myself in 10 minutes!! don't go there EVER Manchester New Hampshire
Complaint against;
Monro Muffler/Brake & Service Store # 311
909 Hanover Street
Manchester, NH 03104
3/30/2009
I went in to have a state vehicle inspection done to my 2004 Pontiac Grand Prix. I have a very trusted mechanic that has been a friend of mine for 15 years he ...
Entity
Categories: Auto Mechanics