1, Report:
#1044595
Posted Date:
Apr 19 2013
netzero another victim of the $25.00 cancellation fee Internet
I was not told that I was under obligation to keep the provider services for any length of time.
I was not satisfied with the slow speed which was billed as fast internet. I cancelled the service and was never told that there would be a $25.00 cancellation fee.
Entity
Categories: Internet Service Providers
2, Report:
#1043419
Posted Date:
Apr 15 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/017cfb17-9e21-4b40-99b8-815ca82200c6.png)
NetZero i purchased netzero 4G stick i paid 99.00 for the service after seeing ad on TV. I set every thing up and logged on.. i used it 2 days when i was turned off till next billing cycle. Internet
I purchased netzero 4g external modem stick after all the charges i forked out 100.00. After 2 days my service was shut down...when I called i was informed that I used up my allotted time and would not be reconnected until next billing cycle. I immediately told t...
Entity
Categories: Internet Service Providers
3, Report:
#1027561
Posted Date:
Mar 12 2013
NetZero Scam Internet
Ordered (by phone) Netzero Wirelless card. Was told I have 30 days for full refund. Have had the unit 1 week and not get on the internet in Tampa Florida.
Spent 3 hours on the phone, to customer service, in the Phillipines. Told I could not get a refund. So I am out $100.00. S...
Entity
Categories: Internet Service Providers
4, Report:
#972464
Posted Date:
Nov 22 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/6fd2490d-e373-4c87-b60e-85b072a281e1.png)
Netzero United Online,Juno,Memory Lane? Netzero 4G Mobile Broadband 50% Off a Total Rip Off Offer !!!! Internet
Hi My Name Is Hector And I Recently Fail For What I Though It Was A Very Good Offer; But End Up Loosing Almost A Hundred $100.00 Dollars When I Decided To Get The So Call Netzero 4G Broadband, My Worst Mistake .... Please Folks Read All Of Their Disclaimers And Ask All Yo...
Entity
Categories: Internet Service Providers
5, Report:
#512158
Posted Date:
Sep 03 2011
NetZero REFUSED TO CANCEL MY ACCT, Internet
On August 12, 2007 I signed up for NetZero internet service at my college apt using my dad's CC. Immediately after signing up I recieved a conformation email which stated that NetZero required a dial-up connection. I didn't have phone service. Nowhere on the websit...
Entity
Categories: Internet Services
7, Report:
#451468
Posted Date:
May 19 2009
Net Zero Internet Service Provider Fraudulent signup for Net Zero service with my debit card Internet
I recently received a CD in the mail offering an easy way tp sign-up to NetZero internet service. I did not request the CD, and already have an internet service.
I disposed of the CD in the trash. About a week later I saw a charge on my debit card for 9.94, issued by NetZero. A...
Entity
Categories: Internet Service Providers
8, Report:
#413396
Posted Date:
Jan 18 2009
Netzero - United Online Company, Refused to Cancel my Grandparents internet serivce Woodland Hills California
About two years ago I singed my grandparents onto Netzero internet service, thinking they would become computer literate and start emailing. That didn't work according as planned. My granmother quickly forgot how to use the new computer she has recieved. Recently, I contacted Netze...
Entity
Categories: Internet
9, Report:
#270192
Posted Date:
Aug 25 2007
Net Zero Had FREE tech service for 1 month but was charged $210.80. 5 different people said they couldn't remove charges [email protected] Internet
After speaking to the Billing Dept. at Net Zero I was told to e-mail my complaint to this address. I had free tech support from July 19 to Aug. 19 but charges were put on my credit card. My free tech support number is 035682660 and the charges were all for July 19 in the amount of ...
Entity
Categories: Internet
10, Report:
#270042
Posted Date:
Aug 24 2007
NetZero Internet Service Had FREE tech service for 1 month but was charged $210.80. 5 different people said they couldn't remove charges Ripoff [email protected] Internet
Was told I had free tech support service for 1 month starting July 19. Had no Internet service and called tech support 18 times and no one could solve my problem.
Finally, a woman said she would send me updated software, which I waited 2 weeks for. I installed it and got back on ...
Entity
Categories: Computer Service & Repair
11, Report:
#242451
Posted Date:
Apr 06 2007
Netzero Internet Service took money from me when they had no permission on a canceled account that was only open for 3 weeks Internet Internet
i had canceled a service with them after only 3 weeks and they are chargeing me fom dec till now and won't give me my money back plus they want more money from me for canceling i hated there serivce and they said they would refund me my 10 dollars back in dec now they stole almost 6...
Entity
Categories: Internet Marketing Companies
12, Report:
#239809
Posted Date:
Mar 20 2007
NetZero ripoff my money with inferior service and poor customer service that prevents you from cancelling before 30 days so that they do not have to give a refund that is advertized about and then strings you along so they can continue to bill you and then charges a cancellation fee Woodland Hills California
I received a disc from Radio Shack for netzero internet service. I signed up on-line.
I tried to contact them because I was unhappy about the service. A recorded message told me that I would have to pay for tech suport and to have my credit card ready.
I tried to cancel and t...
Entity
Categories: Internet Service Providers
13, Report:
#187615
Posted Date:
Apr 20 2006
NET ZERO INTERNET SERVICE ripoff NETZERO STOLED MONEY FROM MY BANK ACCOUNT!!! WOODLAND HILLS California
NetZero internet service is a RipOff! From the time I started with netzero there have been problems. From the beginning i had problems connecting to the internet with netzero. I called them letting them know of the problem,I was told to close my account and to pick a new name. Again...
Entity
Categories: Internet
14, Report:
#172050
Posted Date:
Jan 17 2006
Netzero Internet Service ripoff, being charged for services I did not use Los Angeles California
In January 2005, I decided to try out netzero and see if it was better than MSN, since it was quite a bit cheaper. I was not happy with the service and I cancelled it. I reviewed my checking account and there is a charge for $24.95 to my account, for a service I cancelled about a ye...
Entity
Categories: Internet Service Providers
15, Report:
#149335
Posted Date:
Oct 30 2005
Netzero Internet Service ripoff California
On May 8 2005 I went to website of the Netzero internet service and I registered for the internet service at a charge of $14.95 per month. At the same time I gave them my bank account number. The next day, on May 9, 2005 I called the Netzero customer service to tell them that I have...
Entity
Categories: Internet Service Providers
16, Report:
#148687
Posted Date:
Jul 06 2005
Netzero Internet Service Ripoff Total inability to provide advertised services, don't think they fully tested new technology prior to release. Woodland Hills California
A very frustrating experience to say the least. Have spent more time dealing with problems than actually surfing the net.
While they have been responsive to my concerns ie: sending new disk, providing multiple pages of ways to check for error codes, computer generated phone calls...
Entity
Categories: Internet Service Providers
17, Report:
#145035
Posted Date:
Jun 19 2005
NetZero Internet Service Provider ripoff, dishonest billing, impossible to cancel, ignore email requests to cancel Internet
I was a subscriber to Netzero internet for some time. When I decided to go with a higher speed access system, I attempted to contact them to cancel my account. I was told that I had to call an 800 number to cancel.
I called this number, and nobody ever picked up the line. I sat ...
Entity
Categories: Internet Service Providers
18, Report:
#142077
Posted Date:
May 09 2005
Netzero ripoff Westlake Village California
In February 2005 I downloaded a free 30 day trial of netzero internet service. my modem was defective so I wasn't able to dialup then the computer crashed... I never even logged onto netzero once!!!
I tried calling netzero by phone to cancel... only to placed on hold forever and...
Entity
Categories: Internet Service Providers
19, Report:
#110621
Posted Date:
Sep 29 2004
NetZero - Internet Service - United Online ripoff fraudulent billing dishonest company Woodland Hills California
I cancelled my account with NetZero about 6 months ago now they bill me $143.00 in 2 months for their services. I have spent 3 hours on the phone trying to get this resolved. I have been given the run around for about a month now.
I have filed a complaint with the states attorney...
Entity
Categories: Internet Service Providers
20, Report:
#104885
Posted Date:
Aug 23 2004
NetZero ripoff its no faster than any other service I've used Internet
I signed up with NetZero 3 weeks ago, when I called after the first week I was on hold for over 3 hours it was just muzak. So by direction from a message while waiting on hold, I could just go to their web site and cancel my subscription from there.
I did so, and then 2 weeks lat...
Entity
Categories: Internet Service Providers
21, Report:
#72256
Posted Date:
Jun 25 2004
NET ZERO INTERNET ripoff FAILURE TO RESPOND TO BILLING AFTER SERVICE CANCELED INTERNETI
I cancelled netzero internet service months ago and have tried to contact them numerous times and have not received a reply. Netzero is still charging my credit card, so I am turning it over to my credit card company for billing dispute.
Jay
fontana, CaliforniaU.S.A.
Entity
Categories: Internet Services
22, Report:
#84890
Posted Date:
Mar 22 2004
Netzero Internet Ripoff Unauthorized credit card deductions Internet
Netzero internet service is placing charges on my credit card every month. Which I do not authorize, and have never authorized. They will not respond to my requests to stop this practice. Even though I have tried in vane to contact them. To ask why they are charging me for a service...
Entity
Categories: Computer Fraud