1, Report:
#675584
Posted Date:
Jan 25 2011
netzero tech support i was told that the phone numbers used by netzero where not a long distance and that i would not be charged for any long distance calls because the phone numbers (284-4157 and 284-4500) where local ca Internet, Nationwide
TO NETZERO.COM
i was wrongfully billed for long distance phone calls after i was told that the phone numbers used by netzero (518-284-4157 and 518-284-4500) where not long distance for me and now i get a bill for $1,340.10 after i ws told i wouldn't be charged for anyof netzero ser...
Entity
netzero
Categories: Internet Services
2, Report:
#414819
Posted Date:
Jan 22 2009
NetZero Tech support fraud Winsted Minnesota
NetZero has built in obsolescence in their software CD. You can only load it two times. And their help platform will not assign a new or temporary password if you click forgot password To download the software, or get a new password or to get tech support you must enter a credit ...
Entity
NetZero
Categories: Internet Service Providers
3, Report:
#223676
Posted Date:
Dec 07 2006
Netzero tech support kept me on the phone about 10 minutes or so @1.95 per minute and had me do a lot of unnecessary things and I got no results. I called a local technician and he had me do one simple thing. It took about 30 seconds to get me online. Also whatever she had me do made it work much slower. Ripoff Terre Haute Indiana
Netzero tech support is charging me $1.95 minute. It took about 10 minutes for her to take me through a bunch of steps that didn't work. I am a new customer and they should at least help their customers to get connection established before they start charging.So I called a local te...
Entity
Netzero
Categories: Internet Service Providers
4, Report:
#159136
Posted Date:
Oct 30 2005
Netzero Tech Support charge me for no help was told to take to shop but fixed myself, ripoff Internet
i was told my modem was unable to communicate with my computer however after 2 tech support calls was finally told to take to shop and have fixed. i am not very computer smart but was finally able to configure the modem and port it went to! so why should i have to pay for no help an...
Entity
Netzero Tech Support
Categories: Internet Service Providers
5, Report:
#101973
Posted Date:
Aug 03 2004
Netzero techsupport ripoff Countrywide Internet
I called Netzero five times over a period of a few days, and never got through to anyone. I would wait for a few minutes and then hang up. After a lot of trials I fixed the problem myself. I got billed (900#) for C$45 total for tech support. Netzero when contacted, refused to rev...
Entity
Netzero
Categories: Internet Service Providers