1, Report:
#1425763
Posted Date:
Jan 28 2018
Neutratone Said they would send 'free samples, only charging for shipping and handling, then without my permission, charged my credit card $69.95 and $98.95, full price for anti-aging skincare and eye cream! I did not give them permission to charge my credit card $169.00! My Chase Visa will be on this! Already called them! Claremont California
I ordered these products, I believe, but don’t know for sure, on a Facebook advertisement. It was promoted as ONLY PAY FOR SHIPPING AND HANDLING AND WE WILL SEND YOU THESE PRODUCTS FREE TO TRY. I received the products, but then saw on my Chase Visa app pending charges (1-28-18) of...
Entity
Categories: Beauty and Skincare, Beauty/Skincare
2, Report:
#1393450
Posted Date:
Aug 17 2017
Neutratone Samantha Richardson Deceptive product practices and representation. Several customer service rep discussions with different answers and no satisfaction or resolve. Savannah Internet, GA
Ordered a free sample of the skin care product and paid for shipping. When the product was received, there is no paperwork included describing terms, contact info, or anything for returning the product. Used it and decided wasn't going to reorder.
Received a new shipment in the ...
Entity
Categories: Skin Care
3, Report:
#1381294
Posted Date:
Jun 26 2017
Neutratone Fraudulent advertising Internet
Order this Free Trial offer. Called within 14 days period to request return address Product returned and still was billed and then billed a 2nd time. Company rep Chris rep # 4036 refuses refund but will send more Free product. Allowing my credit card company to dispute claim.
...
Entity
Categories: Beauty Salons
4, Report:
#1370715
Posted Date:
May 01 2017
Neutratone I was charged $98 and told I signed up for a membership but only ordered and authorized payment on a sample. Internet
I was chared $98 for what I do not know. 2 weeks previous I agreed to pay shipping on a free sample. My bank had been informed and I'm boring walls regarding a refund. Customer service id's rude, short and accusatory.
Entity
Categories: Skin Care
5, Report:
#1357284
Posted Date:
Feb 21 2017
NPL-neutratone skin care ESX-tryxskin Charged my credit card without my permission 3 times Uniondale New York
I saw an advertisement on internet about wrinkle removing skin care product trial for only 4.95 dollars. I was happy to try that. I ordered one and received the product. My card was charged for 2.95 dollars onlt. then without my permission my card was charged for 98.95 dollars on 1/...
Entity
Categories: Skin Care
6, Report:
#1350536
Posted Date:
Jan 18 2017
neutratone aka NPL neutratone Uniondal Still wrinkled now broke Nationwide
I ordered a facial care free sample only pay $4.95 shipping and handling system advertized in an email that Neutratone sent me. Except (as many other consumer's are reporting it was definately not free.
They charged my debit card over $120. This will make my checks written for bills...
Entity
Categories: Personal Services
7, Report:
#1345314
Posted Date:
Dec 23 2016
Neutratone I was only paid the shipping and then they charged to me $120 in my bank account without my consent Internet
A month ago I bought some products from the Neutratone company where I only had to pay the handling and shipping. Which they charged the same day. And the following month they made two charges, one of $ 78.95 and one of $ 42 both without authorization. They have to give me back my...
Entity
Categories: Credit Card Fraud
8, Report:
#1320807
Posted Date:
Aug 05 2016
neutratone ripped off my credit card without my permission internet
Entity
Categories: Beauty Products
9, Report:
#1316636
Posted Date:
Jul 13 2016
Neutratone Automatically charged my account for repeat order of Neutratone cream and shiping and handling . Internet
Ordered a free sample of Neutratone plus 4.99 shipping. They added serum plus 4.99 also. After a month, they sent me another jar of Neutratone and charged my card 98.00 plus shipping and handling. I did notify the company. They said I could not return cream. I then told...
Entity
Categories: Credit Card Fraud
10, Report:
#1296415
Posted Date:
Mar 29 2016
Neutratone Misled and Bank Account was charged off Internet
In December 2015 I saw an ad on the internet that said $4.95 for shipping to receive a free jar. I had 30 days to return the jarif I wasn't happy with the results. After 10 days I was charged $98.08. This amount overdrew my account, so I called Neutratone to complain and get a...
Entity
Categories: Bait-and-Switch
11, Report:
#1278411
Posted Date:
Jan 19 2016
Neutratone skin product NTP New york Internet
They are pulling money out of my account twice. One under the neutrotone the other ntp. They have got me twice i gave never received product. I dont remember ever naking this purchase and have not received the product
Entity
Categories: Medical Supplies
12, Report:
#1280749
Posted Date:
Jan 18 2016
neutratone i saw on line the add for neutratone for paying shipping only of 4.95 for the sample with all these wonderful things this product was goiing to do for the wrinkles on my 65 year old face.hmmm thought this is a cheap fix got the jar 6 weeks ago and then last week a recieved a larger jar. but i couldn't use the product because when i tried the first jar my face broke out with all these red polka dots like mimi mouses dress oh my gawd. uniondale New York
* i was not expecting anymore of the product thought no big deal i lost 4.95 for lesson learned.but now i get this bigger jar of mimi mouses dress and i called the number on the little card that came with the cream you listen to some plank on a piano for over 5 minutes for the ...
Entity
Categories: News Media
13, Report:
#1278849
Posted Date:
Jan 08 2016
Neutratone Skincare Products I ordered a free sample of the Neutratone product and the ad mentioned I will only be responsible to pay $4.95 Shipping and handling. The product arrived, I never opened it next thing you know my husband got charged $98 without our knowledge. I called customer service today and the rep was rude and refused to give me an address to where to return the product because she said I was out of my 30 day money back guarantee. I told her I will gladly dispute with my bank the authorized charge for $98.00. They do false advertisement and it is very misleading. Uniondale New York
I orderd a free sample of the Neutratone Rejuvenating Anti-Aging Skincare product. As advertiised, I will only have to pay a shipping fee. I received the product and never opened it and next thing I am charge $98 without my consent or knowledge that I would be charged the $98.00 for...
Entity
Categories: Alternative Health
14, Report:
#1272583
Posted Date:
Dec 07 2015
Neutratone Anti-Aging Rejuvenating Skincare;Neutratone Products LLC I saw a banner ad online, The pictures were outstanding and, as pictures speak louder than any words, I responded to their trial offer, Uniondale New York
Entity
Categories: Internet Fraud
15, Report:
#1270971
Posted Date:
Nov 30 2015
Neutratone.com ,Very Desptive!No notification of auto deduction from checking acct! I am now $160.00 plus over drawon my acct Savaannah Georgia
I am outraged! Ian on disabilaty,and this has totality ruined my acct for the month,including over $60.00 in overdraft fees! I didnt even get to use this product for 30 days! No bill in mail,only from my bank! How completely wrong
I am sick i fell for this,it only time i have even o...
Entity
Categories: Beauty Salons
16, Report:
#1262884
Posted Date:
Oct 22 2015
Neutratone creams for eyes and face for toning down wrinkles and dark spots--100% guaranteed to work or money back Savannah ,Georgia Georgia
Around SEPT 1,2015 I ordered by phone a trial sample of face cream Neutratone for toning down wrinkles and dark(age spots) .It was free for 14 days ,send back if not liking product. I did not send it back and before the 14 days ,I received a bill to my debit card for $60.00 ...
Entity
Categories: Misc. Health Specialists
17, Report:
#1261905
Posted Date:
Oct 17 2015
Neutratone They didn't cancel trial & took $170 out of account without my knowledge. When I called the customer service rep was rude & hung up on me. Internet
In July I ordered what I thought to be a trial wrinkle cream from Neutratone. They stated it was a 14 trial that could be cancelled. Not only did they not cancel but they charged my account $170 Without my knowledge.
i called the customer service number and right off the rep was rud...
Entity
Categories: BBB Better Business Bureau
18, Report:
#1254260
Posted Date:
Sep 11 2015
Neutratone Internet
This company is a true scam. When I received the package there was not one piece of paper or return information in the box, only the cream. They automatically charged credit card $98.95 and I filed a dispute with my credit card company as soon as I saw it appear. I called the...
Entity
Categories: Health Spas
19, Report:
#1233736
Posted Date:
Jun 05 2015
Neutratone Neutratone Scam Internet
I ordered Neutrtone face and eye cream on a 30 day trial basis. What I didn't notice was the text that said if you don't cancel within 14 days, you can not geta refund and are changed the full price. The cream didn't work and when I called yesterday, I was given the word track by ...
Entity
Categories: Beauty Salons
20, Report:
#1220241
Posted Date:
Apr 04 2015
Neutratone I ordered a 'free sample' pay only shipping/handling charges.Today I found they have charged my bank acct 98$$.without my consent Savannah Georgia
Entity
Categories: Beauty Products