1, Report:
#1529438
Posted Date:
Oct 28 2023
Primus Canada They need to offer analog local home phone service again Toronto ON
I was told that they just recently (last 2-3 months) stopped offering analog local home phone service. This is absolutely ridiculous. This is an essential service that I and many other people depend on and they need to offer it again.
I sent them a letter but so far have not gotten...
Entity
Categories: Telecom
2, Report:
#709890
Posted Date:
Mar 26 2011
Primus Canada Billing Errors, Failure to Provide Service, Cancellation Fees Etobicoke, Ontario
Upon examination of March 16, 2011 Long Distance Service bill (Account # XXXXXXXXX) we noticed several billing errors. In order to provide more context for this issue, we feel we need to report that we have experienced similar service disruptions in the past two of which occu...
Entity
Categories: Telephone Companies
3, Report:
#594789
Posted Date:
Apr 20 2010
Primus Canada - Talk Broadband RIPPOFF - I dont have an account with them yet i have alot of bills from them :S, Internet
I used to be a primus customer long time ago, then i cancelled the account, also long time ago, last year i went out of the country for 4 months and when i came back i have alot of bills from primus and a threatening letter to pay the bills or face the collection agencies. I called ...
Entity
Categories: Telemarketers
4, Report:
#579960
Posted Date:
Mar 11 2010
Primus Canada Wintel Wintel promised me, Primus won't honour, Nationwide
As a Costco member, I was sent promotional material to join Wintel and receive a very favourable rate. After talking to a very helpful woman at Wintel I wanted to join up as I could still keep Telus for my basic service but receive a much cheaper service through Wintel. ...
Entity
Categories: Telephone Companies
5, Report:
#536251
Posted Date:
Dec 09 2009
Primus Canada - Talk Broadband Talk broadband No service still billing Toronto , Ontario
Another tale of woe about Primus Canada with several reoccurring themes from other reports. I had talk broadband service for about 4 years with reasonable service for the most part and good rates. There was an incident early on where they updated firmware on their equipment and they...
Entity
Categories: Telephone Companies
6, Report:
#412230
Posted Date:
Jan 15 2009
PRIMUS CANADA LONG DISTANCE SCAM Etobicoke Ontario
Recently i recieved a voice mail on my phone for my common law spouse saying he had an over due phone bill with Primus for $137 plus change. I was confused as we did not have Primus we used another service provider. I phoned Primus to inquire about this and was told that my spouse ...
Entity
Categories: Telephone Companies
7, Report:
#411233
Posted Date:
Jan 12 2009
Primus Primus Canada Telecommunications Attempt to wrongfully extort money; refusal to cancel account; false statements Dundas Ontario
I signed up with Primus in response to a telephone solicitation on their part. But my first invoice was higher than I had been told it would be. I did not notice that until my second invoice.
Annoyed, I immediately called Telus and enrolled with them. They told me that I coul...
Entity
Categories: Telephone Companies
8, Report:
#408435
Posted Date:
Jan 06 2009
Primus Canada Misrepresentation. Charged me for long distance plan for over a year when they were not my long distance carrier. Toronto Ontario
I have been a customer of Primus for several years now. In mid-December of 2007 I contacted customer support to find out if they would still be able to provide me long distance service if I switched from Bell to Persona Cable telephone. They instructed me to contact Persona and find...
Entity
Categories: Telephone Companies
9, Report:
#405866
Posted Date:
Dec 29 2008
Primus Canada Ripping off customers in initial and final bills Toronto Ontario
I have noticed myself and several of my friends that moved to Primus because of its cheap rates. We decided to keep Primus despite and slightly lower but acceptable voice quality compared to Bell/Rogers. However, one thing everybody notices that they charge you one-two weeks extra a...
Entity
Categories: Telephone Companies
10, Report:
#389120
Posted Date:
Nov 08 2008
Primus Canada - Talk Broadband vs Vonage Canada How to waste 3 weeks, 3 hours and lose your mind Montreal Quebec
Hello everyone, I would like to share with you a true story, something happened today and I want to share with the world. You're about to hear me bitch at what Horrible Service you can get from companies such as Vonage and Primus.
My spouse and I have had phone service with Primu...
Entity
Categories: Telephone Companies
11, Report:
#358140
Posted Date:
Aug 01 2008
Primus Canada Beware!! Miss informed Toronto Ontario
I was contacted by a Primus telemarketer mid May with an offer of $16.95 for unlimited long distance anywhere in Canada, anytime of the day. I questioned her to see if there where any hidden charges (having been there before) and was informed that my bill each month would be only $...
Entity
Categories: Telephone Companies
12, Report:
#357138
Posted Date:
Jul 30 2008
Primus Canada Have bad quality phoneline & internet service, cannot fix the problems for months Etobicoke Ontario
During the week of June 16th, 2008, I noticed that while talking on the phone to a friend, that the line would cut off for no reason. My phone line was dead, and when I tried to call the home line from my cell phone, the line appears to be ringing according to what I hear on my cel...
Entity
Categories: Miscellaneous Companies
13, Report:
#339692
Posted Date:
Jun 12 2008
Primus Canada Rip-off, TBB (Talk Broad Band) Ottawa Ontario Canada
I signed up for TBB (Talk Broad Band) service a few months ago and I was actually excited since it was only $15.95 a month with the $4 modem charge.
The first time on the first day that I used my new service my TBB has so much static that the person on the other end had to hang ...
Entity
Categories: Sales People
14, Report:
#336407
Posted Date:
Jun 02 2008
Primus Canada Beware of Primus Etobicoke Ontario
When Primus Canada contacted me about one year ago offering landline and internet service at half the price I was paying, I couldnt resist the deal. Thats where my nightmare began. I was sent a modem for my internet service and tried to connect it. I was getting error messages. I ca...
Entity
Categories: Telephone Companies
15, Report:
#270059
Posted Date:
Apr 03 2008
Primus Canada Primus Telecommunications Ripoff Canada Toronto Ontario
I had received a card in the mail inviting me to switch to Bell Canada for my longdistance $9.95/month. June 14, 2007 I called to switch back to Bell for my longdistance. Bell indicated that the change would take place in a week or so (June 23, 2007). I then called Primus to canc...
Entity
Categories: Telephone Companies
16, Report:
#301898
Posted Date:
Jan 21 2008
Primus Canada Unresolved Billing mistake Toronto Ontario *EDitor's Suggestions on how to get your money back into your bank account!
Due to a mistake in Primus billing computer system, I've been wrongly charged $2.95 every month since January 2007. I just discovered this problem on my January 2008 bill and immediately contacted Customer Care. They reviewed my account and the extra charges indicated above, and a...
Entity
Categories: Corrupt Companies
17, Report:
#118132
Posted Date:
Nov 16 2004
Primus Canada offers lowest long distance rates... and airmiles.. but all bogus.. ripoff Etobicoke Ontario
In Toronto Airport.. I was approached by an airmiles representative who said if I signed up with Primus, that I would not only receive 500 free air miles, but also the lowest calling rates on my land line.
By signing their form, I received my first phone bill with calls at .15 pe...
Entity
Categories: Communications & Networking
18, Report:
#42803
Posted Date:
Jan 25 2003
Primus rip-off British Columbia Canada
At the Vancouver airport. B,C Canada, I passed a booth one person called me over and said you can get thousands of air miles if you sign this.
So I signed it and got home and realized it was to switch over from the phone company i was with to Primus, I phoned the phone company i ...
Entity
Categories: Telephone Companies
19, Report:
#3273
Posted Date:
Sep 09 2000
Contractors of Primus ripoff employers Vancouver Canada
I have worked for the primus canada for 2 weeks of doing door-to-door job which didn't even pay me after i quited my job.
Please help me get paid....they owe me $190 dollars
let me know how i can find out more about getting help.
Entity
Categories: Employers