1, Report:
#1457261
Posted Date:
Aug 19 2018
pyramid collection jacket not as described/ pictured Chelmsford Massachusetts
Okay, I guess the color was about right. However:I have looked through this catalog for years and thought that they had really attractive, unusual but seriously overpriced items. I recently decided to celebrate a new job and an upcoming trip by purchasing an allegedly 100% cotton ja...
Entity
pyramid collection
Categories: Online Retailers
2, Report:
#1414768
Posted Date:
Dec 03 2017
PGI Pyramid VIP Pyramid Collection Initiated recurring VIP charges of $14.95 per month on my credit card account without my authorization, or me signing up for the VIP club Chelmsford Massachusetts
I received a catalog from The Pyramid Collection, and ordered 2 items on 8/29/17, and charged the order against my credit card. There was a button on the order screen which advertised 'Join VIP and get Free Shipping plus 10% Cash Back on THIS ORDER' Click Here. I have order from...
Entity
PGI Pyramid VIP
Categories: Mail order
3, Report:
#1329449
Posted Date:
Sep 22 2016
Pyramid Collection I too had placed an order with Pyramid Collection, when I few months later I noticed on my statements that I'd been charged 14.95$ per month for VIP membership. This is a total scam. I was told that I clicked or verified some form of agreement online to justify this membership, which I never did! I was told of a welcoming email sent to me to verify this, which I never received. I called Pyramid Collection to have these charges reversed and was given a forwarding number for a partnership company that says I authorized this membership. I rebutted this and told them to proove to me that I authorized this club membership charge. needless to say, I was quite angry and demanded a refund, or I would dispute it with my bank who would then reverse these monthly charges. The phone rep assured of a refund of these charges which will be monitored to see that this happens! Scam alert! denver colorado Nationwide
I too had placed an order 6 months ago with Pyramid Collection for 3-4 items. Upon checking my bank statement recently, I noticed that I've been being charged 14.95$ a month for the last 6 months to belong to a VIP membership. This is a total scam. I was told by a phone rep fo...
Entity
Pyramid Collection
Categories: Clothing Stores
4, Report:
#1328244
Posted Date:
Sep 15 2016
Pyramid VIP Club I just checked my Visa account and found I was charged 14.95. I have only order from this company one time. Fortunate to have found Ripoff report and saw others were having the same problem. I will call the company tomorrow to insist they unenroll me as I Fradulently charged me for club membership Chelmsford Internet
My credit card was charged 14.95 as dues for the Pyramid Collection Club. I order one time from the company, received the garment and did not enroll in any such club. I plan to alert the credit card company tomorrow to ignore any future payment demands from this site and will call P...
Entity
Pyramid VIP Club
Categories: Unusual Rip-Off
5, Report:
#1322836
Posted Date:
Aug 16 2016
Pyramid Collection Lied, misrepresented company ability, refused to complete order when all items are in-house (Theft) Chelmsford Massachusetts
On 27 July 2016, I telephonically ordered better than $700, worth of garments (Order # W1350750) on 13 August 2016 a later order, made by me, (Order #J7829352) was recieved complete. I called 1-800-333-4220 & 1-877-756-1628 attempting to determine status of order. Customer Relat...
Entity
Pyramid Collection
Categories: Clothing Stores
6, Report:
#1263692
Posted Date:
Apr 30 2016
The Pyramid Collection Do Not Order from the Pyramid Collection Whitinsville Massachusetts
I placed an order on the internet for clothing that totaled over $500.00
Upon receipt of the merchandise, I did not receive all the items I ordered.
I contacted customer service and they told me to file a complaint with my credit card company.
Customer service refused to send out th...
Entity
The Pyramid Collection
Categories: Clothing Stores
7, Report:
#1214181
Posted Date:
Mar 08 2015
The Pyramid Collection Customer Service Reps Uninformed Internet
I couldn't stop myself from laughing at the Customer Service Rep I called at The Pyramid Collection. Listed next to a dress are the sizes it says (i.e.) Small (2 to 4) Medium (4 to 6) etc. However, right next to this is a Sizing Chart listing Small (4 to 6), Medium (6 to 8), e...
Entity
The Pyramid Collection
Categories: Franchises
8, Report:
#1201789
Posted Date:
Jan 15 2015
Pyramid Collection How to get VIP charges removed Internet
We ordered from pyramid collection Christmas of 2014 for the first time. In Januray a charge showed up on our credit card for $14.95 for a VIP service. We had not signed up for this nor did we know what it was.
We called the customer service number serveral time which claims to be o...
Entity
Pyramid Collection
Categories: Customer
9, Report:
#1196680
Posted Date:
Dec 20 2014
Pyramid collection Beware of VIP monthly charges Internet
Beware of the VIP membership with Pyramind Collecton. I too saw a charge on my account for 14.95 for PGI Pymramid Collection VIP. Don't remember ever joining the club in the first place. So when you order and return something make sure they don't automatically start charging your ac...
Entity
Pyramid collection
Categories: Miscellaneous Companies
10, Report:
#1192583
Posted Date:
Dec 02 2014
Pyramid Collection Pyramid VIP Unauthorized charges to my credit card, and refusal to reimburse. DO NOT ORDER FROM THEM! MA
Ordered a few things from them last September. Very expensive, cheaply made, outrageous shipping etc. Today I noticed a charge of 14.95 for the VIP Collection. Excuse me? Called the company and was told that when I made my purchace I was given the opportunity to join the VIP collect...
Entity
Pyramid Collection
Categories: Clothing Stores
11, Report:
#1181273
Posted Date:
Oct 06 2014
Pyramid Collection : DON'T ORDER FROM THIS COMPANY!!!! They over-charge you for shipping and don't deliver!!!! Massachusetts
This company is HORRIBLE!!! I ordered 2 jackets to be Rush deliverd...it's been 2 weeks, I still have nolt received my order...and it appears to be held up in a hub only 20 min from my house & they STILL say it's gonna be another 7 days!!! AND, they won't let me just go there & pick...
Entity
Pyramid Collection
Categories: Clothing Stores
12, Report:
#1177436
Posted Date:
Sep 17 2014
The Pyramid Collection Back-order nightmare Chelmsford, Massachusetts
Nothing unusual to begin with. Ordered clothing online. Got half of the order. Other half was backordered. After three months with no word on when the BO item would be shipped, I contacted Pyramid to see what the story was. No personal contact, only a vague email about trading one ...
Entity
The Pyramid Collection
Categories: Clothing Stores
13, Report:
#1173642
Posted Date:
Sep 01 2014
The Pyramid Collection Pyramid VIP Club Deceptive Business Practises Nationwide
I purchased an item of clothing from this store online. It arrived and it did not fit me and so I sent it back to them and didn't think any more of it until once or twice I saw a payment on my visa card for PGI Pyramid VIP Club and for some reason just did not register that I shou...
Entity
The Pyramid Collection
Categories: Clothing Stores
14, Report:
#1143583
Posted Date:
May 02 2014
Pyramid Collection Bad Customer Service- Crappy Shoes Internet
I ordered the Witching Hour dress for my wedding. It was not in stock when I ordered it, but on the drop down menu for the sizes it said Due in Stock Soon. I ordered the dress toward the middle of March and my wedding is not until the end of this coming June, so because of the due i...
Entity
Pyramid Collection
Categories: Miscellaneous Companies
15, Report:
#1142784
Posted Date:
Apr 30 2014
Pyramid Collection Recurring charges not authorized Castle Rock Internet
I bought a dress, and they offered free shipping. What I didn't know is that by taking free shipping they automatically enrolled me in a automatic bedit of $13 per month. I had to call my bank to disoute the charges because they wouldn't refund me. My bank said this scam is co...
Entity
Pyramid Collection
Categories: Clothing Stores
16, Report:
#1117055
Posted Date:
Jan 20 2014
Pyramid Collection pyramidcollection.com Charged my account without authorization! North Billerica Massachusetts
This is the second time I have dealt with this company after thinking the first experience I had with them was a fluke. I will never purchase from them again. I purchased a $120 dress which was the wrong size. I sent it back for an even exchange for the next size. For the even excha...
Entity
Pyramid Collection
Categories: Clothing Stores
17, Report:
#1094120
Posted Date:
Oct 23 2013
Pyramid Collection - Liars, Thieves and Chickens Internet
These people are liars, theives and chickens. I ordered a dress from them on 10/11/13, it was back ordered and promised to be back in stock on 10/15. I needed the dress for an event on 10/26 so I paid an additional $4.95 for expedited shipping. I received an e-mail...
Entity
Pyramid Collection
Categories: Clothing Stores
18, Report:
#1072981
Posted Date:
Aug 04 2013
Pyramid Collection BEWARE OF THIS COMPANY Internet
Ordered from Pyramid Collection and 1) shipping cost outrageous 2) merchandise took a month to get to me AFTER I had spent hours trying to contact them 3) merchandise was BEYOND cheap 4) they double billed me for items that I hadn't even received 4) they still managed to milk $60 do...
Entity
Pyramid Collection
Categories: Computer Stores
19, Report:
#1037112
Posted Date:
Mar 22 2013
Pyramid Collection This company sux in all aspects! Internet
I have been ordering from this company fairly regularly for a 2 or 3 years. I have never kept even ONE item. They are way overpriced for the quality. Cheap fabric.
Their customer service is AWFUL! I have emailed them numerous times about my recent o...
Entity
Pyramid Collection
Categories: Clothing Stores
20, Report:
#1013017
Posted Date:
Feb 12 2013
The Pyramid Collection Drastically overcharged for shipping costs without my consent, Internet
I ordered a dress from the Pyramid Collection needing it for a Christmas event in 2012. After I ordered in a couple days I noticed a huge charge on my Master Card. I called customer service and they informed me that Canadian shipping costs were higher than what was state...
Entity
The Pyramid Collection
Categories: Specialty Stores
21, Report:
#985131
Posted Date:
Dec 20 2012
The Pyramid Collection Lazy, Rude, Cheap, False, whitinsville, Massachusetts
Highly disappointed in this store and will be doing many reviews on thier customer service. I really liked this company until I recieved a gift and tried to exchange it. THis company is lazy- they never exchanged it. They claimed not to have seen the exchange form. (Ev...
Entity
The Pyramid Collection
Categories: Clothing Stores
22, Report:
#962037
Posted Date:
Oct 30 2012
Pyramid Collection Scam, charging twice, no items ever shipped Internet
I've received the Pyramid Collection catalogue in the mail for months and decided to place an order for a Halloween costume. I placed an order on 10/22/12 for $146.75. That afternoon my bank account indicated a pending transaction for $146.75 for Pyramid Collection. On 10/23/12 in t...
Entity
Pyramid Collection
Categories: Clothing Stores
23, Report:
#960357
Posted Date:
Oct 26 2012
The Pyramid Collection bad News ... and rude besides Internet, Massachusetts
Tuesday .. Oct 23,2012 I ordered 3 complete Halloween costumes to the tune of almost $400.00 inc shipping... I was assured 3x by the phone sales rep that all were in stock , and would be shipped overnite for delivery on Thursday Oct 25 via FedEx.... She also said that I qualif...
Entity
The Pyramid Collection
Categories: Festivals & Event Services
24, Report:
#958958
Posted Date:
Oct 23 2012
Pyramid Collection Rude customer service and shipping took 3x as long as advertisedtWhitinsville, Massachusetts
I ordered a costume on Oct 8th because it stated I should expect to receive it within 5-8 business days. I had a party to attend on Oct 20th and the costume never arrived. It shipped on Oct 10th according to tracking, but is languishing in California. I had to scramble at the last m...
Entity
Pyramid Collection
Categories: Specialty Stores
25, Report:
#946060
Posted Date:
Sep 25 2012
Pyramid Collection Potpourri Group Inc. Unauthorized Charges, Internet
Purchased two blouses from Pyramid Collection, total amount of $129.90. This was confirmed by an email order confirmation in that amount. I used a debit card. Upon using my debit card again I noticed my account stated less funds then there should have been. Immediately went to my tr...
Entity
Pyramid Collection
Categories: Clothing Stores