1, Report:
#1509781
Posted Date:
Jul 08 2021
PRICELINE deceptive business practices I called a hotel directly to book a room. They suggested that I go online and use Priceline or other in order to get a better rate. They did not mention that if I did so I could then not cancel. When booking with Priceline there was no noticeable indication of this either until AFTER I booked and they had my money. I NEVER would have used them had I realized this as my life is crazy and I often have to change things due to changing obligations. Both the hotel (Quality Inn and Suites) are deceptive and uncooperative, only out to make a buck off of unsuspecting consumers. Think twice before using this rotten company. norwalk ct
Quality Inn & Suites, Grinnell, IA
Spoke to them to book my room several months out. Agent suggested that instead I go online and book through one of the internet third parties to save money, never mentioning that by doing so cancellation and changes would not be honored.
Used P...
Entity
PRICELINE deceptive business practices
Categories: Vacation planning, will not refund, Hotel, Hotel, Travel Booking Agency
2, Report:
#1449214
Posted Date:
Jun 27 2018
Choice Hotels will misrespresent their services, are unwilling to correct their mistakes and do not adequately accommodate disabled individuals. Silver Spring Maryland
This letter is to document a traumatic experience I had with Choice Hotels. I voiced my complaint via phone call to the Customer Service Division and the company responded with callous consideration for my welfare as stated in the company’s letter I received June 22, 2018 from T...
Entity
Choice Hotels
Categories: Hotel REservations
3, Report:
#1444411
Posted Date:
May 24 2018
Courtney with getaroom.com Refused to give money back after the had received credit Dallas Texas
I had originally booked my stay a Quality Inn Suites Pensacola Bayview via getaroom.com from 18-21 of May. From the moment I checked I there it was less than adequate care. After waiting 10 minutes to get a room key i was finally able to go to my room and try and relax after driving...
Entity
Courtney with getaroom.com
Categories: Hotel REservations
4, Report:
#1438575
Posted Date:
Apr 13 2018
Quality Inn & Suites SeaWorld North Quality Inn And Suites Seaworld North San Antonio - Out To Rip You Off and Make a Buck over a $4.99 Manditory Fee San Antonio Texas
This place is out to rip you off and nickle and dime you to make a buck.After spending one night and going to book for two additional nights, there was this mandatory fee for $4.99.
I called the front desk and spoke to this highly defensive rude general manager, Erica, who said this...
Entity
Quality Inn & Suites SeaWorld North
Categories: Hotel, Hotel REservations
5, Report:
#1409224
Posted Date:
Oct 29 2017
Quality Inn & Suites Quality Inn & SuitesUniversity/Airport (KY109) Poor Quality Rooms Louisville Kentucky
On Friday, October 27, 2017, I rented a room at the Quality Inn & Suites. At 2 am my wife and I woke up to go to the bath room and there were two mice running around the floor . My was afraid to get out of the bed. The hotel puts your bill under your door (express check-out) so ...
Entity
Quality Inn & Suites
Categories: Consumer Services
6, Report:
#1359440
Posted Date:
Mar 03 2017
Quality Inn Ashland, VA (804) 521-2377 TRICKED INTO A NON-REFUNDABLE PRICE, NOT ALLOWED REFUND ONE MONTH BEFORE Ashland Virginia
I accidentally booked the Quality Inn in Ashland, Virginia which was non-refundable. I immediately phoned and asked Hotels.com to cancel the booking and refund my money. I also phoned the Quality Inn in Ashland Virginia and told them a mistake was made (I saw nothing about non-refun...
Entity
Quality Inn Ashland, VA
Categories: Hotel
7, Report:
#1325681
Posted Date:
Aug 31 2016
Quality Inn & Suites Airport Terrible Customer Relations Del Valle Texas
Bottemline is that the gave us a room with a broken toilet. Never offered us another room. Our only option was to go down stairs and use the public bathroom downstairs. When i complained i was told theyll fix it for the next guest. Then after complaining they sid they would give me ...
Entity
Quality Inn & Suites Airport
Categories: Hotel
8, Report:
#1142149
Posted Date:
Apr 27 2014
Travel Corp Getaways Failure to Book Hotel rooms internet
I purchased a Deal Chicken hotel voucher on line for Seattle. I began contacting them in February to see if a hotel in Bellevue would be available as an alternative. They said they would only let me know if I sent in the original request along with a certified check to cover t...
Entity
Travel Corp Getaways
Categories: Hotel
9, Report:
#1098915
Posted Date:
Nov 13 2013
Quality Inn & Suites Coos Bay Deceptive policies and NO customer service North Bend Oregon
So little did I know there was a pet policy that limits the animal to 25 pounds, which I made on my phone on the drive there without checking the travel review sites (Shame on me). Had I known about this policy, I would NOT have made the reservation! I have stayed at man...
Entity
Quality Inn & Suites Coos Bay
Categories: Hotel
10, Report:
#1092374
Posted Date:
Oct 16 2013
Quality Inn & Suites ChoiceHotels Unfortunately made PREPAID reservations for late Oct 2013 thru early Nov 2013 Lexington Massachusetts
hello
I made 'prepaid' reservations for Lexington Mass
at Quality Inn & Suites ....
Cannot make trip to Massachusetts from Alabama in Late Oct/Nov 2013.
called hotel and they won't do anything
Asked the too free nuimber 800-300-8800 for maybe credit of almost 400.00 for trip...
Entity
Quality Inn & Suites
Categories: Hotel
11, Report:
#1058653
Posted Date:
Jun 12 2013
Quality Inn & Suites North Refusal of refund after checking into room for approx. 30-45 minutes after learning of death of 18 year old brother Toledo Ohio
I arrived at the Quality Inn North on June 8, 2013 with my boyfriend.We were in the room for approximately 30-45 minutes when I received a call from my Aunt that my Mother at home in MI had found my 18 year old brother unresponsive in his room.My brother suffered from a congenital h...
Entity
Quality Inn & Suites North
Categories: Hotel
12, Report:
#643050
Posted Date:
Sep 22 2010
Quality Inn & suites Quality inn Maids and/Or Managment broke into my room and stole my expensive Laptop , Internet
Maid stole my expensive computer and Owner and management does nothing
Quality inn and suites aka Quality inn & suites Arlington,Texas I believe has ring of theft scam going on against guests.
Since my unfortunate incident of having ...
Entity
Quality Inn & suites
Categories: Hotel
13, Report:
#380735
Posted Date:
Oct 13 2008
Quality Inn & Suites BEWARE - WILL CHEAT YOU EVERY WAY THEY CAN!!! Lawrenceburg Indiana
My family stayed at the Quality Inn & Suites in Lawrenceburg, IN. to visit a local christian museum. The grandparents took their grandchildren there as part of their Christmas.
One of the children got sick and vomited during the night. We called the front desk but no one ever...
Entity
Quality Inn & Suites
Categories: BBB Better Business Bureau
14, Report:
#273614
Posted Date:
Sep 10 2007
A. Champanieri ,Quality Inn & Suites, Horrible Service, Filthy Blanket, Rude, Nasty, Threatening manager Lexington South Carolina
My Name is Tom. I live in New Jersey and am looking for a nice place to move in the South. I came down to look around and stayed in the Quality Inn in Lexington at 328 West Main St. I needed a room that allows pets and the Quality Inn in Lexington was the only one in town that I ...
Entity
A. Champanieri ,Quality Inn & Suites
Categories: Hotel