1, Report:
#1308754
Posted Date:
Jun 01 2016
Sears Holdings Sears; Sears, Roebuck and Co.; KMART Worst Customer Service Ever - Would not honor warranty on refrigerator Nationwide
Never have I had or dreamed there could be such a nightmare as it is to work with Sears consumer solutions department. For the 2nd time within a year our expensive Kenmore Elite refrigerator has completely stopped working. After numerous calls and requests to have the refrigerator ...
Entity
Sears Holdings
Categories: Appliances
2, Report:
#1217960
Posted Date:
Mar 25 2015
Sears Sears Roebuck and Co., Kenmore Electric Built-In Oven- Explosive Device -Glass Warfare Lexington, Kentucky Nationwide
July 2013, I purchased an Electric Built-In Oven, model 790-4876-3901. It replaced a Hotpoint, 33 years old, one heating element at age 25, no working problem when replaced. On March 21, 2015, about the 20 th time I used it; I had finished baking a dish and turned the oven off. Ab...
Entity
Sears
Categories: Appliances
3, Report:
#1170337
Posted Date:
Aug 17 2014
SEARS Home Improvement Products, Inc. a division of Sears, Roebuck and Co. Reimbursement for subcontractor damage was not paid as promised. San Diego Ca.; Nationwide
Sales personnel stated multiple times that SEARS would reimburse cost of any damage caused by airconditioning technicians. Damage in the amount of $213.30 has never been paid.
The damage was to the home security system that their supervisor promised to pay several times. Aircond...
Entity
SEARS Home Improvement Products, Inc.
Categories: Heating, Cooling & Ventilation
4, Report:
#952696
Posted Date:
Oct 10 2012
Sears , Roebuck and Co. Sears Auto, 6163 I took my car in to get ready for winter . I had a new battery installed , new wipers , oil change , and coolant exchange . ( Radiator flush ) . I left shop and next day turned on my heat , and it Internet
Lynn Sagus Ma. Brought my car in for a new battery , wipers , oil change and raditor flush . To prepar for winter. Left the repair shop , turned heat on next day and it was making a horrible noise . Broug...
Entity
Sears , Roebuck and Co.
Categories: Auto Repair Service
5, Report:
#750974
Posted Date:
Jul 15 2011
SEARS AUTO CENTER SEARS,ROEBUCK AND CO. THAY DIDN'T WANT TO HEAR THAY WER AT FAULT ,FOR THE PROBLEM AT HAND, Internet
I always get my oil change done at sears ,and my last one was done on 4/6/2011 so it was time for a oil change again. so on 7/8/2011 i went back to get oil changed ,and i gave them my keys and thay said about 30 to 40 min i said ok and went to walk around the k-mart and wait f...
Entity
SEARS AUTO CENTER
Categories: Auto Repair Service
6, Report:
#721273
Posted Date:
Apr 25 2011
Sears Protection Company Sears, Roebuck and Co. Repair Protection Not worth the paper it's written on Hoffman Estates, Illinois
I presently am the holder of an extended warranty/service contract on my Craftsman Snow Thrower (Model: 917.881051 Serial Number 091806M00893). This unit has now been broken for at least 3 months. service continually calls me to reschedule my service appointment due to a lack of par...
Entity
Sears Protection Company
Categories: Warranty Companies
7, Report:
#531522
Posted Date:
Dec 01 2009
Sears, Roebuck And Co. Sears, Roebuck, and Company, Kenmore Elite #13189 Dishwasher, Deceptive Advertising Practices Overland Park , Kansas
Our dishwasher stopped functioning correctly on 11/23/09, and starting on 11/25/09 we began to shop for a new one knowing that Sears was running a sale on Kenmore's on Black Friday. We decided between two Kemore models on 11/25, one in particular being item # 13189. I spoke to the s...
Entity
Sears, Roebuck And Co.
Categories: Appliances
8, Report:
#487329
Posted Date:
Sep 04 2009
Sears, Roebuck and Co. n/a Did not honor rebate Internet
I applied for a Sears rebate. I sent all of the correct information. 3 months later I received a white postcard that said my rebate was denied, and did not state why! No recourse, no one to contact. This was a rebate where if I purchased $50 in Docker's pants...
Entity
Sears, Roebuck and Co.
Categories: Personal Services
9, Report:
#437710
Posted Date:
Jul 03 2009
Sears Craftsman Beware of buying CRAFTSMAN PROFESSIONAL items Miami Florida
I purchased over a year ago a CRAFTSMAN PROFESSIONAL hi-lift car jack. I have used it very little and recently I pulled it out to raise a van. I got one tire up, jacked it, then went to the other tire. When I tried to raise it the jack wouldn't lift. I took it to the closest Sea...
Entity
Sears Craftsman
Categories: Customer
10, Report:
#374598
Posted Date:
Sep 20 2008
Sears, Roebuck And Co Sold us a central H/A unit for 10,000 that does not work properly. Faulty installation and they will not make it good. Schaumburg Illinois
We purchased a Carrier Central Heat and Air unit from Sears in December 2006. We paid twice as much for it and bought a 10 year extended warranty from them. We chose Sear because we trusted that they would stand behind there product and services. I do not have that kind of money ext...
Entity
Sears, Roebuck And Co
Categories: Heating, Cooling & Ventilation
11, Report:
#354848
Posted Date:
Jul 24 2008
Sears Roebuck And Co Defective Product, Ineffective Repairs, Unsympathetic Customer Service Hoffman Estates Illinois
In 2005 I purchased a top of the line Kenmore Elite Refrigerator ($2,200.00)
In March of 2008 I had a condensor replaced after coming home from vacation to find everything thawed and spoiled. It took 1 week for service then additional 4 days to order the part and then 3 days to r...
Entity
Sears Roebuck And Co
Categories: BBB Better Business Bureau
12, Report:
#323525
Posted Date:
Apr 24 2008
Sears, Roebuck And Co. Food Loss Reimbursement For Refrigerator Warranty Bloomingdale Illinois
I am writing this ripoff report against Sears to help other indiviuals. MY refrigerator freezer stopped keeping the food cold or frozen. I contacted them and they sent a repair man out. My master protection agreement was over. But thier was still a full five year warranty on the c...
Entity
Sears, Roebuck And Co.
Categories: Appliances
13, Report:
#285266
Posted Date:
Mar 25 2008
Sears Don't Buy Sears Gift Cards; Sears Does Not Accept Sears Gift Cards as Payment Hoffman Estates Illinois
I purchased a microwave on at www.sears.com on 11/12/2007. I planned to use $10 Sears gift cards for pay for purchase. The total price with tax was $212; however, upon entering the 16th gift card, the web site flashed an error message indicating that I could not use more than 15 g...
Entity
Sears
Categories: Appliances
14, Report:
#314112
Posted Date:
Mar 10 2008
SEARS Home Improvement - Sears, Roebuck And Co Don't Let This Be You! SEARS Botched My Heat Pump Installation... Winter Park Florida
To my fellow trusting consumers: I wish that I had seen this web site before I purchased my HVAC/Carrier heat pump system from SEARS and had them installed it. I have already written a four-page letter which I am mailing to their corporate offices and the Better Business Bureau, so ...
Entity
SEARS Home Improvement - Sears, Roebuck And Co
Categories: Heating, Cooling & Ventilation
15, Report:
#237550
Posted Date:
Mar 01 2007
Sears, Roebuck And Co extended warranty a SHAM Hoffman Estates Illinois
My husband, and I bought a very expensive washer and dryer set from Sears.We purchased an extended warranty.
Approximately 6 weeks ago we noticed a problem with our washer. We contacted Sears and they came to our house. The service technician was unable to fix the problem becau...
Entity
Sears, Roebuck And Co
Categories: Appliances
16, Report:
#228170
Posted Date:
Jan 01 2007
Sears Roebuck And Company Charged twice for same item when one had been canceled as shown on receipt Chicago Illinois
Over a year ago, we purchased a dishwasher at Sears in Prescott, AZ on our Sears credit card.We have a vacation home in Prescott.We subsequently changed the order to a different dishwasher (within a day) and were issued a receipt of the change.The receipt stated we would be credited...
Entity
Sears Roebuck And Company
Categories: Department & Outlet Stores
17, Report:
#136880
Posted Date:
Mar 30 2005
Sears, Roebuck And Company Your warranties are a ripoff Hoffman Estates Illinois
BUYER BEWARE: If you are in the habit of purchasing Sears extended Warranties, save your money. I will never again shop Sears. Read my letter and then consider their response. I was told was my fault that their warranty could not be covered because I failed to buy a new refrig...
Entity
Sears
Categories: Appliances
18, Report:
#135693
Posted Date:
Mar 22 2005
Sears, Roebuck ripoff Winter Park Florida
I am an owner of a plumbing business that has a contract with Sears, Roebuck, and co. to install plumbing merchandise (water heaters, dishwashers, & water softeners, etc.).Sears is a large chain department store we are all familiar with; however, there is a side that nobody is aware...
Entity
Sears, Roebuck
Categories: Home & Garden Stores
19, Report:
#127440
Posted Date:
Jan 15 2005
Sears, Roebuck And Company A Service Nightmare ripoff Hoffman Estates Illinois
A Service Nightmare: Sears, Roebuck and Co.
In August of 2002, my wife and I purchased a Kenmore side-by-side refrigerator/freezer for just over a thousand dollars. We were a little disappointed when in less than two years the electronic control board failed and had to be replace...
Entity
Sears, Roebuck And Company
Categories: Appliances
20, Report:
#69020
Posted Date:
Dec 05 2004
Sears Sears Roebuck And Co ripoff of home service repair and parts Auburn California
In October of 2000 I purchased a Kenmore Elite automatic clothes washer with CALYPSO Wash Motion from Sears and am feeling very ripped off! I had to replace the pump in June of '02 to the tune of $157.19. Ok, things happen and I can understand that.
In early September of this yea...
Entity
Sears Roebuck And Co
Categories: Department & Outlet Stores
21, Report:
#96368
Posted Date:
Sep 07 2004
Sears Flase Advertising, Fraud, Ripoff Greenville North Carolina
We purchased an advertised flat tube (Flatscreen) TV from Sears and received a standard bubble screen TV instead. After numerous contacts with Sears this matter has not been resolved. Below are e-mail responses We received from Sears. Note the false statements from Joy E. statin...
Entity
Sears
Categories: TVs & VCRs
22, Report:
#94659
Posted Date:
Jun 12 2004
Sears Roebuck And Company Poor Customer Service Hoffman Estates Illinois
June 11, 2004
Sears Roebuck and Company
Director, Sears National Customer Service Relations
3333 Beverly Road
Hoffmann Estates
IL 60179
To Whom It May Concern:
Subject: Poor Customer Service
I have been subjected to poor customer service characterized by empty apol...
Entity
Sears, Roebuck And Company
Categories: Department & Outlet Stores
23, Report:
#73258
Posted Date:
Mar 17 2004
Sears Roebuck And Co flood abandon screwed ignore Sterling Heights Michigan
on june 30 2003 i purchased a very nice refridgerator from sears roebuck along with an installment agreement ($94.99 ) for sears to hook up the water line with a copper water line . our current unit did not have an ice maker.
sears uses contractors for all installations and they...
Entity
Sears Roebuck
Categories: Builders & Contractors
24, Report:
#69295
Posted Date:
Dec 09 2003
Sears Roebuck And Co Repair Service, Do they ever carry parts, I think NOT Citrus Heights California
Cloths Washer. On Friday June 13 th I found that the washer was not working. We usually do our laundry on the weekend. Feeling an urgent need I called the 800 number for Sears repair. They said that a serviceman could be here between 10 am and noon and there is a $65.00 charge fo...
Entity
Sears Roebuck And Co
Categories: Appliances
25, Report:
#62782
Posted Date:
Jul 06 2003
Sears,Roebuck And Co. ripoff the business that doesnt give a dam Descriptive word examples. Edit them to fit your situation the business that doesnt give a dam Chehalis Washington
Let me start by saying I have been a Sears Customer for well over 20 years, and have done quite a bit of business with them in that lenght of time.
My problem seemed to be a relatively easy one to solve, or so I thought. In that 20+ years I have ALWAYS paid MORE than DOUBLE my mi...
Entity
Sears,Roebuck And Co.
Categories: Credit Services