1, Report:
#1197345
Posted Date:
Dec 23 2014
Silicon Solar Innovative Solar Solutions Took my money, never delivered product, and disputed my claim for a refund until Credit Card company investigated and got my money returned. Bainbridge New York
I was charged for product and weeks later, when I inquired, I was told the product was on back order with a date to be received in another two to three weeks. I called again and then again and each time the product was on back order and was soon to arrive - and a tracking number...
Entity
Silicon Solar
Categories: Outdoor Furniture & Equipment
2, Report:
#646098
Posted Date:
Apr 29 2011
Silicon Solar Riped off- item on website not what I recieved- No response from emails and phone calls- Crooks! Internet
I ordered some solar cells for this company. The advertised product was 2.8 square. They sent me one that was over 6X 3. It was completely useless. I emailed and called many times. No return authorization and no refund has been provided in over 2 weeks. No attempt to be an honest co...
Entity
Silicon Solar
Categories: Miscellaneous Electronics
3, Report:
#452017
Posted Date:
Mar 01 2010
Silicon Solar Took my money for a product they did not have and kept my money! Thieves! Bainvridge New York
I ordered solar lights. I was informed they were out of stock so I requested my money back. That was in Oct/November. I called several times and was told we will send it out next week, without even knowing who was calling.
I filed a complaint with the Attorney General for the...
Entity
Silicon Solar
Categories: Miscellaneous Companies
4, Report:
#302763
Posted Date:
Sep 22 2009
Silicon Solar Screwed by everchanging restocking fee and outrageous accusations by reps Bainbridge New York
I bought the Night Solar Fountain Plus (SKU 16235), AS RECOMMENDED by a Silicon Solar representative when I called their number.
When the pump arrived we opened the box and realized the little house-shaped pump was way too small to handle a pond of our size, but having no famili...
Entity
Silicon Solar
Categories: BBB Better Business Bureau
5, Report:
#455848
Posted Date:
Sep 11 2009
Silicon Solar Took money, changed restocking fee, never received complete order, never shipped or called back Bainbridge New York
How do I explain how bad my experience was? I'll start from the beginning. Well, I saw several bad reviews on siliconsolar before I made my purchase, but their price was just too good. I broke what I needed into two orders, one real small to test them, and then if they proved safe I...
Entity
Silicon Solar
Categories: Plumbing
6, Report:
#346758
Posted Date:
Jan 15 2009
Silicon Solar Silicon Solar, Inc. Continually delaying delivery of an ordered item. Bainbridge New York
I can not believe the poor level of service and the lack of communications from Silcon Solar. I ordered a SunMaxx Demo solar heater on April 11, 2008. The order was back ordered as they were waiting for their shipment - Understandable but no one called or emailed me to let me know. ...
Entity
Silicon Solar
Categories: BBB Better Business Bureau
7, Report:
#412152
Posted Date:
Jan 15 2009
Silicon Solar Poor design, worse service, refuse returns on products that will not work Bainbridge New York
I had them design a solar evacuated tube system as they say they will do on their website. When the pallet was delivered, a manifold (huge part) and one of 3 pumps was not included. Then i found out from my plumber that the pumps would not work with the controller they recommended...
Entity
Silicon Solar
Categories: Builders & Contractors
8, Report:
#206297
Posted Date:
Jan 14 2009
Silicon Solar ripoff Shipped junk not meeting specs and incomplete Bainbridge New York
Ordered the solar plus fountain kit. Supposed to be a 9v solar panel (6v), and it was hooked to a piece of junk battery charging ckt. Not all parts were included. Tried to return within the 14 day period was told it was a pump and it was not returnable.
Crooks, per and simple....
Entity
Silicon Solar
Categories: Outdoor Furniture & Equipment
9, Report:
#370136
Posted Date:
Jan 14 2009
Silicon Solar Ultimate in being RUDE EVASIVE CON ARTISTS Bainbridge New York
I add my grievance here because I want to publicize the fact everywhere I can that Silicon Solar is a shady business that should be put out of that business. I ordered a solar panel, pump and backup battery. I received a battery the next week. It came in a huge, tattered box with...
Entity
Silicon Solar
Categories: Landscaping
10, Report:
#1032995
Posted Date:
Jan 14 2009
Silicon Solar Double burned by Silicon Solor. Sent toy sized solar water fountain that did not work. Returnede it within their 15 day time period. They refuse the package so I am also burnedI for the return postage! Bainbridge New York
I purchased a Night & Day Solar pump #10-1185 from Silicon
Solor. When It arrived I knew it would not work at 2 inches in size! I contacted the customer service who said I only had 15 days to return it.This is not stated on anything with the product.
Customer services assured ...
Entity
Silicon Solar
Categories: Landscaping
11, Report:
#410810
Posted Date:
Jan 14 2009
Silicon Solar, Silicon Solar Inc. product not as represented and defective; vendor would not return calls or e-mail to settle complaint Ithaca New York
Below is a letter we sent to Silicon Solar. We never received a response of any sort from the company. We also stopped payment through our credit card company and filed a protest with them. We recently received notice that our appeal had been denied and that we would have to pay f...
Entity
Silicon Solar, Silicon Solar Inc.
Categories: Outdoor Furniture & Equipment
12, Report:
#411449
Posted Date:
Jan 13 2009
Silicon Solar - Silicon Solar CHARGING A CREDIT CARD WITHOUT EVER SENDING THE PRODUCT. AFTER CANCELLING THE ORDER THE REFUND HAS NEVER BEEN MADE Bainbridge New York
On May I ordered a portable solar panel from SiliconSolar INC. My invoice number: 45629
I never received the order, but my account was not debited the money. In September I found out that not only I still had not receive the order but that my bank account was debited the $1018.90 (...
Entity
Silicon Solar - Silicon Solar
Categories: Miscellaneous Electronics
13, Report:
#333674
Posted Date:
May 20 2008
Silicon Solar Unauthorized Undocumented Design change after finding misalignment Bainbridge New York
After reporting that the SunMaxx-20 has a bracket misalignment problem, rather than supplying me with the correct brackets, a salesman named Larry Houck told me to just leave the aluminized reflector panels off and the misalignment will go away. Larry Houck claims that design modif...
Entity
Silicon Solar
Categories: ORGANIZED CRIME
14, Report:
#288392
Posted Date:
Dec 20 2007
Silicon Solar sells defective products and treats customers like dirt Bainbridge New York
My story's similar to others who have published on this site -- bad merchandise, worse customer service, nonexistant responsibility from the company. And I even gave them a second chance! Since I started having problems with their merchandise, they've increased their restocking fee ...
Entity
Silicon Solar
Categories: Furniture & Furnishings
15, Report:
#288265
Posted Date:
Dec 02 2007
Silicon Solar Theft, bad business, ignore, BBB, poor customer service Bainbridge new york
Hello, another proud owner of the Silicon Solar we duped you award.
Long story short, I ordered two ULX ground lights, and a commercial sign light from Silicon Solar last May.
The initial customer service was fantastic - friendly and helpful, but probably only because I was...
Entity
Silicon Solar
Categories: Bait-and-Switch
16, Report:
#274216
Posted Date:
Oct 18 2007
Silicon Solar Poor Product and Customer Service!!!! Bainbridge New York
I ordered a solar fountain pump, it worked two weeks and then quit. I sent it back at my expense. I was told it would be tested and I would be notified of the results. I never received any communication. A few weeks late a new pump showed up, but no solar panal? So I called and...
Entity
Silicon Solar
Categories: Miscellaneous Electronics
17, Report:
#252154
Posted Date:
Jun 04 2007
Silicon Solar Sleazy, LAME attempt to rectify shipping error: sent me another customer's order, then added on to avoid a genuine return, exchange. Bainbridge New York
I opened the box addressed to me, only to find an invoice addressed to another customer, accompanied by that customer's order.
When I called (a process that took several tries and a couple of hours) and finally spoke to a person, they told me they would call back. They did call ...
Entity
Silicon Solar
Categories: Building Products
18, Report:
#219481
Posted Date:
Nov 07 2006
Silicon Solar Will not allow return of defective product. Very bad customer service ripoff Bainbridge New York
I purchased #04-1185 Night & Day Solar Fountain Pump Kit from Silicon Solar. This product worked OK, perhaps weakly, for one week, sporadically for the next week, then not at all. I downloaded the troubleshooting PDF and followed the directions 3 times to no avail. Several calls to ...
Entity
Silicon Solar
Categories: Landscaping
19, Report:
#219324
Posted Date:
Nov 06 2006
Silicon Solar defective products not replaced or refunded Internet
I purchased a solar powered fountain from the company. I received it on time, but it never worked properly. The quality of the pottery bowls was very poor, and they chip and crack with the lightest touch. Next, the solar battery that they sent would never hold a charge for more than...
Entity
Silicon Solar
Categories: Landscaping
20, Report:
#157984
Posted Date:
Sep 28 2005
Silicon Solar Paid For Product, No Customer Service, No Prodcut, Ripoff Bainbridge New York
Order Date: 09/08/2005 11:53 am
Invoice Number: 16591
Order Number: 15716584
I wish I had searched this site before I make the purchase, otherwise I would choosen a better company.
Posting this 09/22/2005
The 1st email I recieve was the billing email. I've clipped the beg...
Entity
Silicon Solar
Categories: Miscellaneous Electronics
21, Report:
#153324
Posted Date:
Aug 11 2005
Silicon Solar Ripoff, Customer Service cannot be contacted Bainbridge New York
After calling dozens of times to cancel an order and not being able to speak to a live person, I did a little searching on the internet. Found out that the company is owned by two very young guys who put themselves through Cornell with this little SiliconSolar internet venture.
...
Entity
Silicon Solar
Categories: Miscellaneous Electronics
22, Report:
#151354
Posted Date:
Jul 27 2005
Silicon Solar ripoff Bainbridge New York
Basically, this company refuses to conduct business in a professional manner. I cannot get a response from them on the phone, and I cannot get a response from them via email. They cannot be trusted! They are into me for $170 and I am calling the credit card company tomorrow. I would...
Entity
Silicon Solar
Categories: Corrupt Companies
23, Report:
#149501
Posted Date:
Jul 13 2005
Silicon Solar Company Ripoff does not send merchandise, does not respond to emails, does not answer their phone, and lies when you finally manage to talk to someone Bainbridge New York
I ordered a solar fountain on 6/25/05, and paid extra for 3 day delivery. According to the website, the fountain would ship on the same day that it was ordered. When the item did not arrive on time, I emailed the company and got no response. I emailed again several days later, and a...
Entity
Silicon Solar
Categories: Outdoor Furniture & Equipment
24, Report:
#146176
Posted Date:
Jul 08 2005
Silicon Solar Shipped different goods than ordered, refuse to refund my money. Ripoff Bainbridge New York
I was impressed by their web site assurances of serving solar markets for more than seven years, goal ... deserve the trust of our customers, determined to combine honest helpful dealings with the best service, long - term customer satisfaction, knowledgeable and courteous customer ...
Entity
Silicon Solar
Categories: Outdoor Furniture & Equipment
25, Report:
#147984
Posted Date:
Jul 02 2005
Silicon Solar defrauded me of $320.45 by not refunding money on authorized return Ripoff Bainbridge New York
WARNING DO NOT DO BUSINESS WITH THIS COMPANY!!!!
This is a recount of their unfair and illegal business practices in an internet transaction where I purchased a Solar Birdbath and accessories from the Silicon Solar website. This following pretty much sums up my experience with thi...
Entity
Silicon Solar
Categories: Outdoor Furniture & Equipment