1, Report:
#1473127
Posted Date:
Feb 09 2019
Symantec (Norton Anti Virus) Symantec, Norton Anti Virus I paid for two virus protections and got nothing or no downloads! all over the world
I was in need of virus protection after being robbed by another virus protection company (free) There have been many changes for Symantec lately and it shows. I bought two versions and got nothing in return! No downloads, Nothing. 50 dollars down the drain!
Entity
Symantec (Norton Anti Virus)
Categories: Virus Protection
2, Report:
#1444360
Posted Date:
May 24 2018
norton secuirty symantec norton/symantec is refusing to give me support Internet
i have had nothing but touble getting any type of support and or help from norton when i call or use there online chat support
all i get is scripted non answers
no help
refusal to answer any question
( but oh no dont let you get away not answering them)
and incompetence and arroganc...
Entity
norton secuirty
Categories: Computer Software, Computer Tech Support
3, Report:
#1350540
Posted Date:
Jan 18 2017
Symantec Norton Anti Virus unauthorized charges in my credit card of $94.93. Nationwide
My wife detected a credit card charge on a card we had already stopped using. We found out the charge was from Symantec Norton Anti virus for $94.23 for a Renewal subscription. When I called Symantec later they tried to get me to apply it to any devices I might have, but I told ...
Entity
Symantec Norton Anti Virus
Categories: Credit Card Processing Companies
4, Report:
#1332770
Posted Date:
Oct 12 2016
Norton Symantec, Norton Security, Norton Symantec billed my credit card to renew my Norton 360 software without my approval. I attempted to contact the company to have them cancel the charge. The representative would not reverse the charge and instead tried to scare me that I would be left unprotected. When I demanded to speak to a manager, I was put on hold and after a wait, the same rep came back and offered a discount. It is impossible to get the charges reversed so I am contacting my credit card company to place a stop order on the payment. This is a scam and I will be switching to a new security software company immediately. DO NOT GET INVOLVED WITH THIS COMPANY! Internet
This company billed my credit card to renew my subscirption without my permission. After contacting them to request a reversal of the charges, I was given a professionally devised run-around and could not get the charges reversed How ironic that an Internet security company w...
Entity
Norton Symantec
Categories: Computer Software
5, Report:
#1306509
Posted Date:
May 19 2016
Norton Symantec Norton Symantec Repeatedly Charges for Subscription that was Canceled Internet
When I decided to change my anti virus software from Norton Symantec to another company, I called Norton to stop the automatic renewal of subscription. I was assured that my subscription was canceled. Since then Norton has attempted to charge my credit card three separate times for ...
Entity
Norton Symantec
Categories: Computer Software
6, Report:
#1106012
Posted Date:
Dec 11 2013
Symantec, Norton Antivirus 360 NortonZone Terrible Product Support- Impossible to contact a US Support Human. Internet
I purchased Norton Antivirus 360 for use with up to 5 devices. One PC would not allow me to log in to my Norton Account. Login is required from each device to get the download.All phone and chat support is in India. No US address or phone is offered on the help or suppor...
Entity
Symantec, Norton Antivirus 360
Categories: Software
7, Report:
#1038169
Posted Date:
Apr 27 2013
Symantec Norton AntivVirus Defective product, then no customer support. Internet
I purchased Norton ANTIVIRUS for my PC and activated it/registered it on 2/22/2013.
Monday morning, March 25th 2013, my pc was attacked by the FBI/Moneypak virus and completely blocked I could not get past the ransomware screen which wanted me to send $300 to unblock the screen...
Entity
Symantec
Categories: Software
8, Report:
#1043543
Posted Date:
Apr 27 2013
Symantec Norton Norton Trial is a SCAM! Internet
I recently purchased a new computer for my husband at Best Buy. I mentioned that I already have a Norton 360 account and can install on three computers and have it only on the one we had owned up to then. When he got set up on the computer he noticed there was a free 30 day trial of...
Entity
Symantec Norton
Categories: Software
9, Report:
#313592
Posted Date:
Feb 13 2013
Symantec - Norton Anti Virus Sneaky unauthorized renewal without consent.Unauthorized charge to credit card. *EDitor's Suggestions on how to get your money back into your bank account!Internet
Was given a new computer for Xmas a little over a year ago.With it came a free year of Norton Anti Virus already loaded on the computer.
When the free subscription expired recently I removed Norton from my computer. It was making the computer run too slow.
End of Norton I thought...
Entity
Symantec - Norton Anti Virus
Categories: Internet Fraud
10, Report:
#1008234
Posted Date:
Feb 03 2013
Symantec Norton When is a deal a deal? I bought Norton 360 and Got a Virus. Now Norton wants $70 to REMOVE it!!! Mountainview, California
I have been using Norton 360 for many years. I renewed my subscription about a month ago. There has never been a lapse in my protection from Norton.
About a week ago, I caught the V9.com virus. Norton wants me to PAY THEM to remove it. Now, I THOUGHT that I was paying NOT to get ...
Entity
Symantec
Categories: Computer Software
11, Report:
#988136
Posted Date:
Dec 28 2012
Symantec Norton Internet Security DON'T GET SUCKED IN TO AUTOMATIC RENEWAL Internet
When you purchase anti-virus protection from Norton Internet Security, you can easily find yourself enrolling in their automatic renewal program without your knowledge. BEWARE! You don't know that you enrolled, but it is YOUR responsibility to go to your account with them to cancel....
Entity
Symantec
Categories: Security Services
12, Report:
#963431
Posted Date:
Nov 02 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/6135ca0f-1b88-43b7-a0d4-10935107f0c7.png)
Norton Symantec Norton say virus is my fault, they want an extra $67 to get rid of virus. What do I pay them for? Internet
I hope you read this before you buy. Norton is a complete waste of money. They are rude and not American. I got the searchns.com virus. Why? I am on internet all the time no problem. The Norton guy says it is my fault. I never saw a warning. Where was Norton? The internet says...
Entity
Norton
Categories: Internet
13, Report:
#954688
Posted Date:
Oct 14 2012
Symantec/Norton supposed to protect your computer from viruses but if it doesn't they will be glad to charge you more... Internet, Nationwide
My three month old laptop that I paid Symantic to protect now has a virus that has somehow disabled the entire Norton program. Their support technician was very helpful but he determined that I needed to pay Symantec another 168 dollars for a years worth of additional support ...
Entity
Symantec/Norton
Categories: Computer Software
14, Report:
#865400
Posted Date:
Apr 09 2012
Norton Symantec Refused to fix virus unless I paid additional fees. Springfield, Oregon
I thought Norton was a good Company...wrong! I purchased Norton 360 to protect us (family network) from having our computers being infected with viruses and other malware. Apparently some viruses got through their Protection and infected my PC. When contacted, Norton Customer ...
Entity
Norton Symantec
Categories: Software
15, Report:
#853476
Posted Date:
Mar 14 2012
symantec / Norton 2012 anti viruse Cupertino, California
About 3 hours ago we bought a norton antivirus 2012 for 3 computers.Had a hard time putting them on 2 of the computers ,then one of the computers stopped going on the intenet altogether.I called them for help and I was told I would have to pay for there help.I just payed $50.00 plus...
Entity
symantec / Norton 2012
Categories: Miscellaneous Electronics
16, Report:
#840789
Posted Date:
Feb 17 2012
norton at symantec live support customer service i asked for refund for services not rendered and they refuse to give my money back mountainview, California
I purchased pccleanerpro software, contacted support to help with installatiion. He did a diagnosis first, and he showed me on the screen all problems found.
And serious issues were found (1) 537 critical application errors (2) a hacker had created a access port a...
Entity
norton at symantec
Categories: Computer Service & Repair
17, Report:
#668733
Posted Date:
Dec 07 2010
Symantec Norton Secuirty Scan Symantec Norton Security Scan Promotion is Invasion of My Privacy Internet
Symantec has a very annoying promotional Scheme. While I log on to my normal websites Norton Security Scan places a banner on my bottom web bar. I am not really annoyed with what I consider a sub standard company promoting their version of what I consider outdated security...
Entity
Symantec
Categories: Internet Services
18, Report:
#639033
Posted Date:
Sep 09 2010
Symantec/Norton Charges on Credit Card/No purchase Made Cupertino, California *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
Two charges ($4.34 & $24.99) appeared on my bank statement for products/services never ordered.Have ordered from Symantec/Norton in the past but no recent (within last two years) have been made.Want my account credited for the above amounts.EDitor's Suggestions on how to get you...
Entity
Symantec/Norton
Categories: Online banking
19, Report:
#634578
Posted Date:
Aug 26 2010
Norton Anti Virus (Symantec) Norton Anti-Virus $200 rip off... their software made my hard drive crash!!! Internet
I had been online 2 days ago and installed Norton Anti-virus 2010 on my computer. I followed all of the instructions and restarted my copmuter to complete the install. When the computer turned back on, it would not reboot. There was an error saying it was due to a ...
Entity
Norton Anti Virus (Symantec)
Categories: Software
20, Report:
#590207
Posted Date:
Apr 07 2010
Symantec Norton 360 Unable to honor the rebate because the original UPC barcode for the Norton 360 Version 3.0 was not received Internet
Norton is at it again. I submitted a $45 rebate form complete with all required information. They declared that they were unable to honor the rebate because the original UPC barcode for the Norton 360 Version 3.0 was not received.
Fortunately I did have copies of all th...
Entity
Symantec Norton 360
Categories: Computer Software
21, Report:
#589937
Posted Date:
Apr 06 2010
DRI Symantec Norton Duplicated use of credit card for software never purchased Internet
Symantec offers a 30 day, $1.00 trail, that can be opted out (cancelled) during the 30 days. I cancelled - but my credit card was debited for two products. That was a month ago. I finally got the refunds. Symantec (Norton) just debited me again, for Norton 36...
Entity
DRI Symantec
Categories: Computer Software
23, Report:
#524875
Posted Date:
Nov 17 2009
Symantec Norton 360 Thought I was buying online storage from this company, bank card was charged different company that supposdly norton has not heard of and does not deal with Internet
I was prompted by my Norton 360 that I needed more online storage. When I clicked on the button to buy the storage, the Norton 360 online store came up and prompted me to choose which storage I wanted. When the transaction cleared my bank the transaction name was&nb...
Entity
Symantec Norton 360
Categories: Computer Software
24, Report:
#513088
Posted Date:
Oct 22 2009
Symantec Norton 360 CHARGED ME AGAIN EVEN THO I STILL HAVE 322 DAYS LEFT OF MY PREVIOUS SUBCRIPTION.... chicago, Illinois
hello my name is maria....ive been ripped off by NORTON 360.....i recently payed for a subscription of i believe 2 years or 3....i still have 322 days left as of now...but i was charged again on my checkings account???
i dont know why??...but i read about frauds on the norton 360.....
Entity
Symantec Norton 360
Categories: Credit Card Processing Companies
25, Report:
#451994
Posted Date:
May 15 2009
Symantec - Norton Slight of hand fraud by technician. Norton 360 Cupertino California
The Norton 360 GUI under PC Security kept saying I was At RISK that a virus scan need to be ran.
I would run a scan but the software would not update. It still said I was At RISK and did not record the date under Last Scan. I connected to Symantec support and established a chat s...
Entity
Symantec
Categories: Computer Software