1, Report:
#1035769
Posted Date:
Feb 21 2014
T-Mobile 7 years with them and they tell me and my son to eat at a soup kitchen! Internet
I called in for a payment plan with T-Mobile. Told them I was making $100 payment in 2 days and the balance in a couple of weeks. Get a text that says they are taking the full amount out instead. I called them and told them I already paid half the bill. They ...
Entity
Categories: Cellular Phone Companies
2, Report:
#1052182
Posted Date:
May 20 2013
T-Mobile Cellular data speed went from 5 MBPS to 1 MBPS shrewsbury Massachusetts
T-Mobile used to have data speeds around 5 mbps at my home location, now they are down to 1 mbps. I even upgraded to new phones and tested this with all 4 of them, same thing. Me and my family are very unhappy as we spent so much money for devices and for more expensive data plans, ...
Entity
Categories: Cellular Phone Companies
3, Report:
#1046325
Posted Date:
Apr 26 2013
T Mobile Overcharges and will not fix their incorrect plan on my account to the correct one I changed. Being billed for incorrect plan Venice, California
On February 11, 2013, I changed my expired annual contract data plan for my Galaxy tablet to a pre-paid plan. The annual contract plan was $50 a month versus a $25 prepaid plan.
We then received our bill since February 11th and our bill reflects the annual contract plan rat...
Entity
Categories: Cellular Phone Companies
4, Report:
#1045405
Posted Date:
Apr 23 2013
T-Mobile Falsely charged my account for an order cancelled while being made and prior to day of processing Internet, Washington
Entering Day 29 and T-Mobile still falsely holds my nearly $600.00.
The case of a phone discussed and cancelled in one brief call is now at one month. T-Mobile continues to lie and to falsely hold my money. I came to T-Mobile with good will and told the sales agent first ha...
Entity
Categories: Cellular Phone Companies
5, Report:
#1043837
Posted Date:
Apr 17 2013
T-Mobile 9.99 Misterious Charge Internet
Hi,
I has a scary experience happened me tonight after speaking
to a T-Mobile rep. i found the charge on my phone and was told that a third
party send me a message to download a music. Here is the thing, my phone does now have that capability (well i have a dumb smart phone)...
Entity
Categories: Cellular Phone Companies
6, Report:
#1042056
Posted Date:
Apr 10 2013
T-Mobile TMobile Fraudulant Billing Cycle After Cancellation Internet
My phone service from t-mobile lasted into month 17 of a 2 year contract. My phone didn't last and T-Mobile refused to assist me in replaceing my phone for a working one. I paid my last statement and cancelled my contract.
After my last month of usage and a...
Entity
Categories: Cellular Phone Companies
7, Report:
#1040471
Posted Date:
Apr 04 2013
T mobile I chose paperless billing, and was unable to view my bills ever, website prevents change of plans Internet
I chose to change my billing cycle to paperless over a year ago with T-mobile. I started receiving bills that were significantly higher than I had previously received. I went to see why on-line and could not access my account. An error message was displayed on the website saying ...
Entity
Categories: Cellular Phone Companies
8, Report:
#1039176
Posted Date:
Mar 30 2013
T-Mobile Stole My Money Bellevue, Washington
T-Mobile stole my money. I paid $100 for minutes, then a few days later my T-mobile phone died. I decided to go with another carrier. When I called to ask for a refund of my $94.20 of unused minutes, I was transferred from person to person, repeatedly put on hold. After more than an...
Entity
Categories: Cellular Phone Companies
9, Report:
#1038189
Posted Date:
Mar 26 2013
T-Mobile extended my contract without my knowledge or permission Albuquerque, New Mexico
I signed up for a two year contract in January of 2011, and we purchased two MyTouch phones while they were on the Buy One Get One Free deal that was going on at the time. We have encountered numerous difficulties during our time with T-Mobile, to include the fact that the ins...
Entity
Categories: Cellular Phone Companies
10, Report:
#1037696
Posted Date:
Mar 25 2013
wal mart t mobile t mobile charging me for 3 lines gastonia, North Carolina
2 months in a row, t mobile from wal mart has charged me with 3 lines when i only have 2. they give me a web site to go to and the credits back but it never works. I really think the person you talk to on the phone should be able to fix the problem instead of useing 3rd party ...
Entity
Categories: Cellular Phone Companies
11, Report:
#1035743
Posted Date:
Mar 18 2013
T-Mobile T-Mobile Wireless Did a bait & switch on the calling plan & refused to give me my money back Albuquerque, New Mexico
During the evening of 2-28-13, I contacted T-mobile to ask about long distance Cell Telephone rates to Guatemala, C.A. During our conversation, the T-Mobile representative told me that T-Mobile had a plan for 1500 minutes per 30 Days to anywhere in the United States, and...
Entity
Categories: Cellular Phone Companies
12, Report:
#1035332
Posted Date:
Mar 16 2013
T-Mobile cancellation of cell phone. Beware of penalty even after contract is over. Internet
Ok Here is the deal. I wanted a nice rate for data, talk, and text that I have friends getting from T-mobile for $50 bucks a month. I have been a loyal customer for many years and have completed two seperate contracts with this company. They could not give me a dea...
Entity
Categories: Cellular Phone Companies
13, Report:
#1027997
Posted Date:
Mar 13 2013
T-mobile billed for phone servic in excess of 24 months charged early disconnect fee Internet
paid for cell svs for full 24 mo as advertised, but charged a 25th mo and a termination fee when cancelled svs after 24 mo.
Salesperson lied about coverage to rope me in. Claimed a merger with AT&T, after a year said they would not merge then service got worse as tmobile phone ...
Entity
Categories: Cellular Phone Companies
14, Report:
#1024997
Posted Date:
Mar 07 2013
T-Mobile Ridiculous bills from T-Mobile Abilene, Texas
To whom it may concern,
I have been a loyal costumer of T-Mobile for almost 4 years. If I make a simple math calculation, I have paid almost 50 times phone bills to the T-Mobile which have been always more that what my bill says. I decided to file this report because of my ridicu...
Entity
Categories: Cellular Phone Companies
15, Report:
#1023252
Posted Date:
Mar 04 2013
T-mobile AKA Family Mobile AKA MyFamilyMobile.com Billed me before services were turned on and refuses to rectify billing error on their part. Spring Hill, Florida
I took my phone to walmart to see if it would in fact work on the My Family Mobile service. My phone is a my touch 3g. The lady at Walmart said purchase this starter package and lets see, if it doesn't work I will just refund your money right here. It worked but we...
Entity
Categories: Cellular Phone Companies
16, Report:
#1021408
Posted Date:
Feb 28 2013
T-Mobile STAY AWAY FROM This cell phone carrier big rip off!!! They will charge you more than your monthly bill. Dont do it. it is a mistake. Not very good service. Internet
This company is charging me $279.00 a month when my bill is suppose to be 91.00 dollars a month. They dont give you good service and they dont give you what you pay for. This company is a big scam. They will just take your money and dont care. The customer care people are very rude ...
Entity
Categories: Cellular Phone Companies
17, Report:
#1017996
Posted Date:
Feb 21 2013
T Mobile Lying Techniques to get customer to renew contract. Shitty Service Internet
My name is Ana Quinteros, . I opened an account with Tmobile about 2 years ago. On January 31, 2013, my two year agreement was done with Tmobile. I was planning on staying with Tmobile and upgrading all the phones on my plan. On 01/25/13, my husband got a call to his cell phone &nbs...
Entity
Categories: Cellular Phone Companies
18, Report:
#1016920
Posted Date:
Feb 21 2013
T-Mobile T-Mobile wrongly charging me a cancellation fee - refuses to comply or acknowledge the requested proof of address change. Albuquerque, New Mexico
We had a T-Mobile plan with two phones, but I moved and the new house had no coverage, so said T-Mobile.Customer Relations instructed me to fax a copy of my driver's license, my husband's driver's license and a paper utility bill and they would not charge the contract termination o...
Entity
Categories: Cellular Phone Companies
19, Report:
#1012805
Posted Date:
Feb 12 2013
T-Mobile False Advertisement Bellevue, Washington
I ordered a pre-paid monthly 4G Samsung Galaxy S2 on the 4th of January 2013 with a offer of free $50 refill card.When I received the package I couldn't find the activation kit nor the gift card.
I called them several times and spoke with several people and they have denied that ...
Entity
Categories: Cellular Phone Companies
20, Report:
#1011617
Posted Date:
Feb 10 2013
T-Mobile How much should a consumer have to pay to stop getting bad service? Dallasa, Texas
We purchased a Friends and Family plan from T-Mobile on 9/30/2009. The charge for the first line was $64.98, the second line was free, and a third line cost an additional $9.99. In January 2012, based on the advice of a T-Mobile salesperson, we tried to save some money b...
Entity
Categories: Cellular Phone Companies
21, Report:
#998817
Posted Date:
Jan 18 2013
T-Mobile cancellation t-mobile cellular , Internet
T-mobile is naturally stealing money! I have switched to Verizon for better reception and canceled my family plan last summer. But T-Mobile continued to charge me for 6 (SIX) month after that. I have called them 4 (FOUR) times. They were doing cancellation with me on the phone EACH ...
Entity
Categories: Cellular Phone Companies
22, Report:
#996971
Posted Date:
Jan 15 2013
T-mobile cellular passed me back and forth between support and stores, lack of customer service, nothing fixed Internet
I have had nothing but problems with my T-mobile Samsung phone since I changed over my service to another company. I have gone out of my way to call or travel to speak to representatives about my problem and they keep swapping me back and forth between the store employees and custom...
Entity
Categories: Cellular Phone Companies
23, Report:
#996804
Posted Date:
Jan 14 2013
t-mobile t-mobile scam ways to cheat consumers, Internet
i was with t-mobile for more than 10 years and it was until i lost one of my phones and i tried to get a new one that i learned how this company cheated me by keeping me under contract whitout my knowledge on all my lines with phonies explenations.
Entity
Categories: Cellular Phone Companies
24, Report:
#995875
Posted Date:
Jan 13 2013
T-Mobile Fraudulent practices of T-Mobile Internet
Last year, my contract expired with T-mobile. I called them and asked to be switched to pay by the minute. I only use my cell phone for 200 - 300 minutes a month. When I spoke to their representative, the first words out of my mouth were I don't want a contract. She assured me that ...
Entity
Categories: Cellular Phone Companies
25, Report:
#990868
Posted Date:
Jan 03 2013
T-MOBILE Wireless Phone , Internet
Cancelled service with t-mobile after having them for 7+years, Cancelled on 11/30/12.
They sent a bill for $63.61 which I paid on 12/06/12.
Just got a bill today 01/03/13 for $57.45.
I called and it was explained to me the billing date ended on 11/28/12, so my billing date went t...
Entity
Categories: Cellular Phone Companies