1, Report:
#1528487
Posted Date:
Sep 02 2023
TRACFONE ZERO STARS WARNING AVOID TRACFONE AT ALL COST NO CUSTOMER SERVICE AT ALLHang up if not purchasing new plan….wont activate San diego California
I am a senior trying to sign up for lifeline with safelink who referred me to tracfone for compatibility SIM card and paid service needed to be activated to start the free lifeline service. As instructed, I bought a TRACFONE SIM card, and three TRACFONE service in the last 6 days. A...
Entity
Categories: Major Cellular Phone Companies, Cell phone carrier
3, Report:
#1494392
Posted Date:
Apr 24 2020
Total Wireless Tracfone Advertise features that they do not deliver
They advertise 100G of shared data per month, but there is no way to retrieve that data because the speed is so slow. Ive seen DSL lines faster. At first I thought my computer on hotspot was disalowed, but its also the phone itself, speed very slow, wont download apps.
Entity
Categories: Wireless Carrier
4, Report:
#1482209
Posted Date:
Jul 20 2019
Total Wireless Tracfone Their bad policies locked up my property!
I was paying $70 a month to Verizon for unlimited talk, text, and 1.5 GB of data. I switched to Total Wireless because they had, for $50 a month, unlimited talk, text, and 25 GB of data. I wish I could say that it was a pleasant experience. It was horrible. Like with another p...
Entity
Categories: Cell phone, Cell Phone Provider, Cellular, Cellular Phone Companies
5, Report:
#1477635
Posted Date:
Apr 24 2019
Total Wireless Dinky and stupid representatives. There Customer Service is lousy when trying to resolve customer service issues. Murfreesboro TN
Total Wireless is a totally a disgusting company. Their representatives do not listen and have you on the phone for long periods of time, because of their incomptence. On March 28, 2018 I had purchase a $30 dollar prepaid card. I called to put the $30 on my card, and with no l...
Entity
Categories: Cell Phone Provider
8, Report:
#1453724
Posted Date:
Jul 27 2018
Total Wireless Tracfone Lost data and refuse to restore. Miami Florida
My wife and I switched to Total Wireless on Verizon because Cricket on AT&T did not have a good signal in an area we needed service. Since I use about a gig of data a month and my wife seldom uses any data we got the $25 plan with no data and then purchased add-on data that shou...
Entity
Categories: Cellular Phone Companies
9, Report:
#1444129
Posted Date:
May 22 2018
Smartpay Total wireless They scammed me out of 180 dollars amd trying to get more San Francisco California
I got a total wireless Samsung s9 through smartpay lease I paid the initial down payment for 140 dollars and it included my 35 dollar phone card. I received phone in the mail with phone card however my old total wireless phone still had 2 weeks of service. So I transferred my number...
Entity
Categories: Cell Phone Provider
10, Report:
#1426793
Posted Date:
Feb 02 2018
Total Wireless Unable to access my account. After 8 days of daily calling, messaging, etc, no progress has been made. Miami Florida
On 25 January, I opened an account with Total. They sent me a default password. I changed the password to a personal password. After that, the system (both the mobile app and Web site) would not validate my credentials. I followed the password reset steps, but nothing worked. I call...
Entity
Categories: Cell Phone Provider
11, Report:
#1413194
Posted Date:
Nov 23 2017
Square Trade Scam trade Sold worthless cell phone insurance San Francisco California
May 22,2017 I bought a cell phone off eBay and bought at the same time a insurance policy, didn't clearly disclose what they would not cover or cover just assumed they covered like other square trade warranties in the past I have had. A month ago started having cell data issues, wor...
Entity
Categories: insurance
12, Report:
#1392161
Posted Date:
Aug 12 2017
Total Wireless after about 8 hours over several days, Total Wireless was unable to make LTE voice or multimedia texting work on my stock iPhone 6 Miami FL
Thank you for using the Better Business Bureau's Online Complaint System.Your complaint has been assigned case # 90407802. Correspondence regarding this complaint will be emailed to : [email protected] print a copy of this for your records.Filed on : August 11 2017Filed b...
Entity
Categories: Cellular Phone Companies
13, Report:
#1372876
Posted Date:
May 12 2017
Total Wireless Track phone owns this company as well as several others. This company is committing fraud fraud on it's customers by not advising them that adding a new monthly payment card now removes and remaining time on the phone that you have previously paid for and changes your due date to the day you added the new monthly payment. Nationwide
This company has devised a way to commit fraud on it's own customers. When you purchase a new monthly card to add to your current phone service you are given two choices. 1 add it later. 2 add it now. No explanation of either of the choices. If you choose the now choice, it e...
Entity
Categories: Audio & Electronic Retail Stores
14, Report:
#1357165
Posted Date:
Feb 20 2017
total wirless trac-phone Not a consumer friendly company and a cheat corporation do not do business with them you will lose West Warwick Nationwide
I purchase a total wireless hot spot from the company web site back in December, I am sure it could be November. I could not get the hot spot to connect at all so I called and the operator after 30 minutes total me I would need to be transfer to a different teck department. I was th...
Entity
Categories: Internet Services
15, Report:
#1343393
Posted Date:
Dec 15 2016
Total Wireless LG Rebel LTE Nationwide
I purchased the LG Rebel LTE from Walmart in 7/2016, for Total Wireless. By November, immediately following the 90 day window for accesorries, I began having issues with the phone no longer holding a charge. The phone would be charged to 100%, and I would shut down all background ...
Entity
Categories: Cellular Phone Companies
16, Report:
#1342568
Posted Date:
Dec 11 2016
Total Wireless, StraightTalk, NET10, Tracfone Fraudulent practices 9700 NW 112th Avenue Miami FL 33178 Nationwide
Total Wireless and the other wireless phone companies affiliated under the same corporate headquarter, i.e. Straight Talk, Tracfone, Net 10 and others, are using fraudulent practices.
I went on-line to TotalWireless.com to check if my phone was compatible with the Total Wireless s...
Entity
Categories: Cellular Phone Companies
17, Report:
#1331542
Posted Date:
Oct 04 2016
Total Wireless Contiuned Charging after service was cancelled Nationwide Nationwide
I ported my number from Total Wireless to AT&T on Sept 15. I also had an auto refill arrangement with Total Wireless. I cancelled/removed the credit card that was on file for my auto refill when the service was ported over to AT&T. I had to call Total Wireless to get t...
Entity
Categories: Cellular Phone Companies
18, Report:
#1326430
Posted Date:
Sep 05 2016
total wireless cleaned out my checking account and now i have to wait 2 weeks for refund Nationwide
This has been the worst customer experience of my life. I purchased 4 phones and the website said my order did not go through and to try again later.
I did try a few times with the same error message. The next day I saw they charged me each time when it clearly said it did not g...
Entity
Categories: Cellular Phone Companies
19, Report:
#1320087
Posted Date:
Aug 01 2016
Defense Mobile and Brendan Reilly and cohorts Defense mobile, Reilly, carrier, wireless, military, veteran, liars, Total Wireless, Verizon, port, phone numbers Stamford CT
December of 2015 we switched our family’s wireless plan to Defense Mobile. They were a relatively new company that catered to veterans and veteran’s families exclusively. My husband served in the Army. They had reasonable prices, had the use of Verizon cellular towers, they em...
Entity
Categories: Cellular Phone Companies
20, Report:
#1262325
Posted Date:
Oct 19 2015
total wireless Mobile broadband hotspot charging illegal fees Miami Florida
Total wireless mobile broadband purchashed at walmart worked for 2 weeks then tried to refill the data online and it was trying to add extra charges to the bill even tried to charge for 911 calls, this is not a phone and the charges are illegal.
Called customer service and spoke ...
Entity
Categories: Cellular Phone Companies
21, Report:
#1259280
Posted Date:
Oct 05 2015
Total Wireless Tracfone thiefs ripoff scam artist rude Nationwide
I used their website to check compatibility of a phone that my daughter wanted for her 11th birthday. The website said it would work, but I even placed a call to their customer service department and was told the phone would definitely work. So the next day I purchased the phone.
Af...
Entity
Categories: Cellular Phone Companies
22, Report:
#1246135
Posted Date:
Aug 04 2015
Total wireless Wastes of time and money Online Internet
Went online and called total wireless and was told my phone is compatible. So I baught 25.00 min card and paid the activation fee. Then they told me my phone was denied. I called my credit card comp and they say total wireless took the money out. I called totalwireless and told them...
Entity
Categories: Cellular Phone Companies
23, Report:
#1244833
Posted Date:
Jul 28 2015
Total Wireless Total Wireless - Wasted 6 hours time, Wasted $85, and Horrible customer service. Internet
Visited the website and used the compatibility checker to see if my phone and tablet were compatible and it said they were.Proceeding to the signup process, it required a street direction in the address field but there is no street direction in my address so it would not let me cont...
Entity
Categories: Cellular Phone Companies
24, Report:
#1225377
Posted Date:
Apr 28 2015
Total Wireless by Tracphone Prepaid cell Miami Nationwide
Checked the website to see if my phone was supported, entered in the MEID number and the site came back my phone was supported. I checked several times over the week to make sure before heading to Walmart to purchase the card for 2 lines with 5GB of data, At the local walmart, the p...
Entity
Categories: Cellular Phone Companies